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Rated 5 out of 5 stars

Excellent service. My laptop was collected, efficiently repaired and returned to me within the same day. Clear communication was provided throughout the process. Well worth the amount charged and woul... See more

Rated 5 out of 5 stars

Have had 2 laptops repaired by Aamir and the team. Both repairs done very quickly with no issues. Was kept abreast of repairs - even when fault diagnosis took longer than was originally ex... See more

Company replied

Rated 5 out of 5 stars

An excellent service from the team at GC - they couldn’t have been more helpful with a hard drive issue on my iMac which essentially died. They swapped it out in the machine and retrieved a vast amoun... See more

Rated 5 out of 5 stars

Aamir replaced the screen on my laptop after I had dropped it. The process of diagnosing and picking up the laptop was very efficient, it took a bit longer to get the right part than expected due to E... See more

Company replied

Company details

  1. Computer Repair Service

Written by the company

Geeks Callout is providing PC Repair service in London, Oxford and around areas, Same day at your home or office. Our highly trained PC experts come out to your place to repair PC, Laptop and Mac. Geeks Callout engineers are qualified and insured professionals to look after your IT Gadgets at your convenient date, time and place. Geeks Callout offers free pick and delivery service. Geeks Callout has no fix no fee policy and offer 100% labour refund if customer is not satisfied with the service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Highly Recommended for professional and quality service…

I have been provided with very professional quick and quality service with my computer and laptop issues. I am customer for Geek Computers for a long time and will continue using the service. I would be happy to recommend Geek Computers

May 19, 2023
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

Thank you so much for your kind words and continued trust in our services! We greatly appreciate your support as a long-time customer of Geek Computers. It's fantastic to hear that you have consistently received professional, quick, and high-quality assistance with your computer and laptop issues.

We take pride in delivering exceptional customer service and ensuring that your technology needs are met to the best of our abilities. Your satisfaction and recommendation mean a lot to us, and we look forward to serving you in the future as well.

If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Thank you once again for your positive review and for choosing Geek Callout Service.

Best regards,
Geek Callout






Rated 5 out of 5 stars

Highly recommended for urgent remote and in-person IT support

Had an excellent experience with Geeks Callout. After updating my Google password, Outlook stopped sending/receiving e-mail. Called Aamir on a Saturday evening and after only 1hr wait had a 1hr online session during which he found the issue way down in Google's auto-updated settings and got it up-and-running again. Furthermore, he also provided clear advice including options around transitioning from an old PST file to a cloud-based/synced Outlook set-up.
Secondly, he also sent on of his team - Kamran - around on the Sunday to get a broken laptop back up-and-running, including a new O/S, O365 and Dropbox. All sorted and checked, including Teams, within just 2hrs. Couldn't be happier. Will certainly come back to them with other issues for myself and my team in the future... a great find and service!

May 21, 2023
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

Thank you for the excellent review! We're thrilled to have been able to assist you with your Google password update and Outlook email issues. We're glad that Aamir and Kamran were able to quickly resolve the problems and provide you with clear advice. We look forward to helping you and your team with any future issues. Thank you for choosing Geeks Callout!

Rated 1 out of 5 stars

Serious doubts about this business working ethics

I attempted to contact ComputersRepairLondon, also known as GeeksCallOut, after reading positive reviews claiming they offer 24-hour and emergency repair services. However, I was unable to get through to them on the phone.

I tried to find their physical address to drop off my laptop but couldn't see a store front, which made me anxious.

It's troubling to think that people are entrusting their valuable items to a company that appears to be non-existent. I hope others will exercise caution when considering this company for their computer repair needs.

In summary, my experience with ComputersRepairLondon was highly concerning. I strongly advise against choosing this company for your computer repair needs.

May 6, 2023
Geeks Callout logo

Reply from Geeks Callout

We deeply apologize for any confusion or concern caused by the experience you mentioned. We want to clarify that ComputersRepairLondon and GeeksCallOut were previously associated, but we have since undergone changes. We have changed our office location and rebranded as GeeksCallOut.

We want to assure you that GeeksCallOut is a legitimate and reliable computer repair service. We have a physical location where customers can drop off their devices, and we are fully registered and compliant with all legal requirements. Our team is committed to providing exceptional service and ensuring customer satisfaction.

We understand your apprehension based on your experience with ComputersRepairLondon. We sincerely apologize for any inconvenience caused during that period. However, we assure you that GeeksCallOut is dedicated to professionalism, transparency, and the highest standards of customer service.

If you have any further concerns or questions, please don't hesitate to reach out to us directly. We appreciate your feedback and the opportunity to address any issues you may have encountered. Please Feel free to run through all our reviews to check the reliability and the service we are providing to the people of London and Oxford.

Many Thanks,

Team Geeks Callout

Rated 5 out of 5 stars

Aamir was absolutely fantastic

Aamir was absolutely fantastic - solved my problem which I had spent all day on - a hundred thanks!

May 3, 2023
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

Dear Atkin,

Thank you so much for taking the time to share your positive feedback about the service. We know how frustrating it can be when technology issues arise, and we are delighted to hear that Aamir was able to solve the problem you had been struggling with all day and that you were satisfied with the service you received.

We will be sure to pass along your kind words to Aamir, and we know that he will be delighted to hear that his efforts made such a positive impact on your experience. We value your business and hope to have the opportunity to serve you again in the future.

Once again, thank you for your positive feedback.

Best regards,

Geeks Callout

Rated 5 out of 5 stars

Liquid damage repair

Aamir did an emergency repair of my MacBook after I spilled a whole mug of (white) tea over the keyboard. Great service start to end. Pickup and return by driver
Within an hour. Aamir kept us updated throughout the process and managed to save the device and all data. Everything is working well. Amazing service. Reasonable priced. We are very impressed. Thank you.

April 25, 2023
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

Dear Anne,

Thank you so much for your kind words about the service you received from Aamir. We are thrilled to hear that you were satisfied with the emergency repair he provided for your MacBook.

At our company, we pride ourselves on providing exceptional service to all of our customers, and we are so pleased to hear that Aamir lived up to that standard. It is always gratifying to know that our hard work and dedication to customer satisfaction is appreciated.

We will be sure to pass along your compliments to Aamir, and we know that he will be delighted to hear that his efforts made such a positive impact on your experience. We value your business and hope to have the opportunity to serve you again in the future.

Thank you again for your kind words and your business.

Best regards,

Geeks Callout

Rated 5 out of 5 stars

Great service!!

Super happy I have my computer back and working. I wasn't sure if it could even be repaired but was diagnosed quickly and repaired within a week.
Pick up and drop off service is top notch. Friendly and professional service.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

I had a great service from Geeks call…

I had a great service from Geeks call out.. Amir helped me to solve my computer problem remotely in few minutes.
I called on saturday am and problem was solved immediately on the same day in the morning.
I will definitely call this company if I have ever any problems again with my laptop.

Thank you

December 10, 2022
Unprompted review
Rated 4 out of 5 stars

Good service

They fixed my PC after the graphics card suddenly stopped working. Good service and back within 3 working days. They tried to sell me a replacement card that was much higher than market price, but they did fit one that I purchased somewhere else. They also had to be chased for information after not responding within the timeframe they had set. Overall good experience though.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Very quick diagnosis and repair, picked up and delivered back

Caused accidental water damage to my work laptop on a Friday and needed it to be fixed in time for Monday. Aamir arranged for the laptop to be picked up on the Friday and it was diagnosed and broken parts replaced by the Saturday evening - I never even had to leave my house! Service was very friendly and I received regular updates on the status of the repairs. Would definitely recommend

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Amir came to my place on the day (a…

Amir came to my place on the day (a Sunday) I asked for assistance with repairing my liquid damaged Macbook Air 2019. They sent it in for assessment and gave me a reasonable quote. They repaired it, tested it and delivered it to my house within a day and a half and it's been perfect ever since. Can't recommend them enough!

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

Very prompt service

My monitor suddenly stopped showing a display on a Sunday and I needed guidance as to whether the problem was the monitor itself my PC. I was to deliver a four hour Zoom presentation on Tuesday and needed to resolve the problem immediately as if I needed to buy replacement monitor I would have to do so that day (following day was Queen's funeral). Geeks Callout identified the problem and even helped source a replacement. Excellent service.

September 18, 2022
Unprompted review
Rated 5 out of 5 stars

PC Repair

The guy from Geeks came within a few hours of me calling and took my PC away. It was fixed and returned within 2 days. Good job, nice and fast.
Would recommend.

August 11, 2022
Unprompted review

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