Geeta Hair Reviews 945

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 369 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the hair, noting its softness, natural look, and durability. Many appreciate the excellent customer service, describing it as kind, responsive, and professional, often going above and beyond to assist with orders and inquiries. However, some customers were dissatisfied with the product not matching the advertised description, particularly regarding density, length, or color. A significant number of people also reported issues with the refund process, stating that returns were denied or that the company was difficult about providing a full refund for unsatisfactory products.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express disappointment, stating that the... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the hair as amazing, soft, full, and... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed dissatisfaction, citing issues such... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising helpful, kind, and efficient... See more

Refund

Clients share negative opinions on refund. Many customers report significant difficulties in obtaining proper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more

Company replied

Rated 5 out of 5 stars

I’ve never received better service than the Geeta Hair team. They always help me out, even with additional requests for my orders. I’ve repurchased here 3 times and will definitely do so again. The qu... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process c... See more

Company replied

Rated 5 out of 5 stars

This is my third order, I really like these wigs they lasts me 6 months (removing each night). Quick and easy install - I’m not super knowledgeable re: wigs but I do wear them daily. I think... See more

Company replied


4.0

Great

TrustScore 4 out of 5

945 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I recently purchased a glueless wig…

I recently purchased a glueless wig from Geeta Hair, and unfortunately, my experience has been extremely disappointing.

The wig arrived about a week ago, but when I tried it on, it didn’t fit properly. The lace had been cut far too far back, which prevented the wig from sitting correctly on my head. Although it was advertised as 300 density, the top is noticeably thin—it doesn’t lay flat and even lifts/flys away, making it unwearable.

I’ve contacted Geeta Hair multiple times (over five emails), providing clear photos and requesting a return address so I could send the wig back. Despite this, they have refused to provide a return address or issue a refund.

They eventually they sent me a return address. I paid £25 to return the wig only yo be notified by Royal Mail that no recepient is at thay address, I have nevrr recived the wig back. I lost the wig and after 3 months I still have not been refunded.

Based on my experience, I strongly advise others to be cautious. Please take the time to research and read reviews before making a puechase. I notice all the bad reviews have been taken down. I wish I had done so beforehand.

At this point, I feel this company is not acting in good faith, and I would not recommend buying from them.

This company is a SCAM, please avoid!!!

March 14, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 4 out of 5 stars

This curly wig has a nice subtle scent…

This curly wig has a nice subtle scent which I love. It sheds a tiny bit but honestly the curls still look great after 5 months of wearing it.

April 3, 2026
Unprompted review
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Reply from Geeta Hair

Dear, thank you so much for your thoughtful review and detailed sharing! Minor hair shedding is normal for virgin human hair with daily wear. Here are some practical tips: gently comb with a wide‑tooth comb, avoid high‑heat blow‑drying, and apply a small amount of hair oil to effectively reduce shedding and keep curls intact.
We truly appreciate your love and support, and wish it keeps bringing you beauty and confidence✨

Rated 5 out of 5 stars

Beautiful hair and great customer…

Beautiful hair and great customer service

April 16, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

I am actually impressed with the hair,I…

I am actually impressed with the hair,I just love it. Can you do something about the hair density please.

April 23, 2026
Unprompted review
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Reply from Geeta Hair

Dear, we're so glad that you are fully satisfied with the overall look of this wig. It’s our great honor to win your love!

If you have any concerns about the wig density, please send your specific questions and thoughts to our official email: service@geetahair.com. Our professional customer service team will handle it properly for you. 🌹

Rated 5 out of 5 stars

Love it

Was worried the 28 inch length wouldn't suit me but this wig is literally everything I wanted. Glad I took the risk.

April 14, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Love everything about GEETA Hair

Love everything about GEETA Hair, delivery was quick and the hair is so soft and the curls are too juicy lol #LoveLoveLove

February 20, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 1 out of 5 stars

I had a very disappointing experience…



I had a very disappointing experience with this company. I placed an order for a wig specifically for my birthday and contacted them the same day to cancel after realising the delivery timeframe would not meet my needs. Despite this, they ignored my request and still shipped the item.

The wig arrived late, after my birthday, making it completely useless for its intended purpose. Since then, customer service has been difficult and unhelpful. They have been pushing back instead of taking responsibility, even though I made reasonable efforts to cancel early.

I am willing to return the item and even cover return shipping, but the process has been unnecessarily complicated and frustrating.

This experience shows poor communication, lack of flexibility, and disregard for customers’ concerns. I would not recommend purchasing from this company unless they significantly improve their customer service and order

April 30, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear Valued Customer,

We are truly sorry that your shopping experience did not meet your expectations, and we sincerely apologize for the inconvenience caused. We always strive to provide high-quality products and services to every customer, and we sincerely hope to resolve this matter for you as soon as possible.

As we are unable to verify your specific order details here, to handle your request efficiently, kindly send your order number to our official email: service@geetahair.com. Please mark **Trustpilot** in the email subject line, so our customer service team can locate and address your issue promptly.

Alternatively, you may update your comment here with your order number, and we will get in touch with you immediately once we receive it.

We apologize again for all the trouble this has brought you, and we will do our utmost to settle this for you without delay.

Thank you for your cooperation!

Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

Prettyy good!

honestly obsessed with this wig. it's super fluffy just like the ad and didn't have that weird factory smell. the extra gifts were a sweet touch too

March 9, 2026
Unprompted review
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Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

They were proactive and even sent out…

They were proactive and even sent out my first package early. Really impressed with the quality and texture of the wig so far.

March 2, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 4 out of 5 stars

the volume is even better than i…

the volume is even better than i expected. love how fluffy this wig is. it was a little dry at first and sheds a bit during combing but still nice.

March 29, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you for your recognition and love. We are delighted that you are satisfied with the fluffy texture of this wig. Products tend to become dry and static after long-distance transportation, so a small amount of hair shedding during the first combing is completely normal. Simple daily maintenance can restore its soft texture.
Simple care tips: Gently maintain the wig with specialized wig shampoo and conditioner daily, and avoid exposure to high temperatures and direct sunlight. When combing, start gently from the hair ends with your hands to reduce pulling. With basic care, the hair will become softer and more durable over time.
We will keep optimizing hair craftsmanship and carefully make every product with dedication! 🌹

Rated 5 out of 5 stars

Such thoughtful service!

I messed up and ordered the wrong thing. They reached out to help with the exchange and even gave me a lace upgrade! Amazing shopping experience.

March 11, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

I love the hair

I love the hair. Easy to manage.

March 24, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 1 out of 5 stars

The hair was a nightmare

The hair was a nightmare, not 250 weft as promised, bald at the top. The hair was thin and stringy, so thin you could see through it. The hair was supposed to be dark brown with Highlights, I got an Orange colored wig that was dry and disguisting. STAY AWAY from this company. They offred me a $15 Refund on a $212.00 purchase. Obviously, I wii not pay them for the rag they shipped me.

April 21, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for failing to meet your expectations.
We fully understand that you are dissatisfied with the compensation solution. We are always committed to providing high-quality products and services to every customer, and we truly hope to resolve this matter for you as soon as possible.
To handle your request efficiently, please send your order number to our email: service@geetahair.com. Kindly mark Trustpilot in the email subject, so our support team can quickly locate and follow up on your case. We will immediately review your order and demands again, and negotiate a reasonable and proper solution with you promptly.
We apologize once again for the unsatisfactory service experience. We will get back to you with a satisfying reply as soon as possible to make up for your losses and unpleasant experience.
Thank you for your cooperation. 💕
Sincerely,
GEETA Customer Service Team

Rated 4 out of 5 stars

Delivery was a bit slow...

Nice hair quality and looks natural to wear. BUT delivery took a bit longer than I'd like. Hope it's quicker if I order again.

March 15, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear, thank you for your love and genuine feedback. We are glad that you are satisfied with the hair quality and wearing effect.
We are truly sorry that the shipping time did not meet your expectations this time. We will keep optimizing order scheduling and delivery efficiency to speed up processing for your future orders.
We look forward to serving you again. Wish you a nice day! 🌹

Rated 5 out of 5 stars

I’ve ordered from Geeta hair about 3-4…

I’ve ordered from Geeta hair about 3-4 times and I haven’t had any issues with their hair, specifically the dyed units. & the customer service I’ve experienced when my birthday hair was going to be late one year, was helpful and left me satisfied with this vendor. So I’ll definitely be ordering again.

March 24, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Excellent service

had a problem with my shipping address but they reached out and fixed it immediately. really efficient and thoughtful communication.

April 17, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

i love my hairrrr

i love my hairrrr ! 🥹❤️

April 20, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

The hair was really good.

The hair was really good. I got compliments from people concerning the texture of the hair.

April 17, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Hair was so full and soft

Hair was so full and soft. Little shedding but still cute and it’s already pre plucked. I like it and hopes it lasts longer than a year 🥰 I’d really recommend

April 15, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

This curly wig is so cute and really…

This curly wig is so cute and really helps cover my thinning spots. It's got great volume. Just needs a touch of spray to set it.

March 2, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

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