I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 68% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently purchased a glueless wig from Geeta Hair, and unfortunately, my experience has been extremely disappointing.
The wig arrived about a week ago, but when I tried it on, it didn’t fit properly. The lace had been cut far too far back, which prevented the wig from sitting correctly on my head. Although it was advertised as 300 density, the top is noticeably thin—it doesn’t lay flat and even lifts/flys away, making it unwearable.
I’ve contacted Geeta Hair multiple times (over five emails), providing clear photos and requesting a return address so I could send the wig back. Despite this, they have refused to provide a return address or issue a refund.
They eventually they sent me a return address. I paid £25 to return the wig only yo be notified by Royal Mail that no recepient is at thay address, I have nevrr recived the wig back. I lost the wig and after 3 months I still have not been refunded.
Based on my experience, I strongly advise others to be cautious. Please take the time to research and read reviews before making a puechase. I notice all the bad reviews have been taken down. I wish I had done so beforehand.
At this point, I feel this company is not acting in good faith, and I would not recommend buying from them.
This company is a SCAM, please avoid!!!

Reply from Geeta Hair
This curly wig has a nice subtle scent which I love. It sheds a tiny bit but honestly the curls still look great after 5 months of wearing it.

Reply from Geeta Hair
Beautiful hair and great customer service

Reply from Geeta Hair
I am actually impressed with the hair,I just love it. Can you do something about the hair density please.

Reply from Geeta Hair
Was worried the 28 inch length wouldn't suit me but this wig is literally everything I wanted. Glad I took the risk.

Reply from Geeta Hair
Love everything about GEETA Hair, delivery was quick and the hair is so soft and the curls are too juicy lol #LoveLoveLove

Reply from Geeta Hair
I had a very disappointing experience with this company. I placed an order for a wig specifically for my birthday and contacted them the same day to cancel after realising the delivery timeframe would not meet my needs. Despite this, they ignored my request and still shipped the item.
The wig arrived late, after my birthday, making it completely useless for its intended purpose. Since then, customer service has been difficult and unhelpful. They have been pushing back instead of taking responsibility, even though I made reasonable efforts to cancel early.
I am willing to return the item and even cover return shipping, but the process has been unnecessarily complicated and frustrating.
This experience shows poor communication, lack of flexibility, and disregard for customers’ concerns. I would not recommend purchasing from this company unless they significantly improve their customer service and order

Reply from Geeta Hair
honestly obsessed with this wig. it's super fluffy just like the ad and didn't have that weird factory smell. the extra gifts were a sweet touch too

Reply from Geeta Hair
They were proactive and even sent out my first package early. Really impressed with the quality and texture of the wig so far.

Reply from Geeta Hair
the volume is even better than i expected. love how fluffy this wig is. it was a little dry at first and sheds a bit during combing but still nice.

Reply from Geeta Hair
I messed up and ordered the wrong thing. They reached out to help with the exchange and even gave me a lace upgrade! Amazing shopping experience.

Reply from Geeta Hair

Reply from Geeta Hair
The hair was a nightmare, not 250 weft as promised, bald at the top. The hair was thin and stringy, so thin you could see through it. The hair was supposed to be dark brown with Highlights, I got an Orange colored wig that was dry and disguisting. STAY AWAY from this company. They offred me a $15 Refund on a $212.00 purchase. Obviously, I wii not pay them for the rag they shipped me.

Reply from Geeta Hair
Nice hair quality and looks natural to wear. BUT delivery took a bit longer than I'd like. Hope it's quicker if I order again.

Reply from Geeta Hair
I’ve ordered from Geeta hair about 3-4 times and I haven’t had any issues with their hair, specifically the dyed units. & the customer service I’ve experienced when my birthday hair was going to be late one year, was helpful and left me satisfied with this vendor. So I’ll definitely be ordering again.

Reply from Geeta Hair
had a problem with my shipping address but they reached out and fixed it immediately. really efficient and thoughtful communication.

Reply from Geeta Hair
The hair was really good. I got compliments from people concerning the texture of the hair.

Reply from Geeta Hair
Hair was so full and soft. Little shedding but still cute and it’s already pre plucked. I like it and hopes it lasts longer than a year 🥰 I’d really recommend

Reply from Geeta Hair
This curly wig is so cute and really helps cover my thinning spots. It's got great volume. Just needs a touch of spray to set it.

Reply from Geeta Hair
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.