Geeta Hair Reviews 946

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 369 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the hair, noting its softness, natural look, and durability. Many appreciate the excellent customer service, describing it as kind, responsive, and professional, often going above and beyond to assist with orders and inquiries. However, some customers were dissatisfied with the product not matching the advertised description, particularly regarding density, length, or color. A significant number of people also reported issues with the refund process, stating that returns were denied or that the company was difficult about providing a full refund for unsatisfactory products.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express disappointment, stating that the... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the hair as amazing, soft, full, and... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed dissatisfaction, citing issues such... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising helpful, kind, and efficient... See more

Refund

Clients share negative opinions on refund. Many customers report significant difficulties in obtaining proper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more

Company replied

Rated 5 out of 5 stars

I’ve never received better service than the Geeta Hair team. They always help me out, even with additional requests for my orders. I’ve repurchased here 3 times and will definitely do so again. The qu... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process c... See more

Company replied

Rated 5 out of 5 stars

This is my third order, I really like these wigs they lasts me 6 months (removing each night). Quick and easy install - I’m not super knowledgeable re: wigs but I do wear them daily. I think... See more

Company replied


4.0

Great

TrustScore 4 out of 5

946 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great quality

Every wig I’ve got from there is up to high quality standards. I bought a 30 inch black wig in may 2025 and the hair is still soft and silky. All wigs I’ve ordered have great security in the way it sits on your head because of all the adjustable band and grips. I will say the shipping is confusing. But overall great company.

February 4, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Oohhh the customer service here is top…

Oohhh the customer service here is top notch !!! I mistakenly ordered a wrong lace size and it was corrected in 24 hours…

February 3, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Best hair ever the lace is durable and…

Best hair ever the lace is durable and flawless .

November 5, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 4 out of 5 stars

Hair nice

Love this hair true to everything

January 29, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 1 out of 5 stars

Geeta hair uses people to give them 5…

Geeta hair uses people to give them 5 star reviews. People who’ve never bought hair before. I find this highly disappointing from them.

December 15, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for the unpleasant experience you've had. At Geeta Hair, we firmly believe that authentic product experience and word-of-mouth are the cornerstones of our brand. We have always adhered to stringent quality control and service standards for every customer's order.
If you encountered a poor shopping experience this time, or have any questions about our review system, please feel free to contact us via our store customer service or official communication channels. We will do our utmost to verify the issue, provide a thorough explanation, and resolve it properly for you. We earnestly ask for the opportunity to make things right for you!
Geeta Hair Team

Rated 5 out of 5 stars

I’ve had a really positive experience ❤️

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process clearly, which I truly appreciate.

The communication has been reassuring and smooth, and I’m looking forward to receiving my order. So far, everything has been handled with care and patience. Thank you for the great service!😊❤️

January 25, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

First Time Customer

This is my first time buying from this company. I was a little skeptical. I saw them all over TikTok and my Pinterest. So I said i will give them a try. When it comes to my hair, I do not play. This company I can say is very professional and they respond time is great. This wig is true to length and density. When I just got it I combed it out . I was scared it wasn’t going to curl back up but it did! I did pluck it some more to make it look more natural for me and the style I was going for. This hair is very soft. The hair does shed a little . But so far so good no disappointment! Order!

January 25, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

I received a wig from Geeta hair I was…

I received a wig from Geeta hair I was so disappointed the wig dose not look like video from the infulancers, it don’t even fit my head and when I tried to get my money back they advised it will take to long for shipment they don’t have a warehouse in England but on the package there was an England return address, they even told me to close my pay pay dispute so they could give me an address to send the wig back, never again! AVOID

January 9, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

Talk about quality mention Geeta hair…

Talk about quality mention Geeta hair 😩🔥🔥the hair is amazing

January 23, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Good quality hair and fast service

Good quality hair and fast service ? They did an impeccable job. I love that the hair came before the estimated delivery and that it’s true to length and quality . Geeta Hair is literally my go to !

January 8, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Customer service was great they respond…

Customer service was great they respond to you fast what every your concern is they will help you resolve it one of the best customer service experience i had with a hair company. they are very kind and friendly with there responses, so if anyone has any doubts don't cause they not only have amazing hair they have a amazing customer service team as well so just know you will be taken care of...

January 20, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Great quality hair!

Great quality hair! Amazing service

January 20, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

The quality of the hair is exceptional

The quality of the hair is exceptional! ✨

January 20, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

They sell great quality hair

They sell great quality hair, you can never go wrong with their hair. Easy to install and doesn’t tangle🩷

January 8, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

The wig is so soft and true to length. It even comes with a drawstring I’m so inlove with it

I bought a 30inch, 7x5 , 250 density curly wig . I’m so inlove with it it so true to length and density. Omg the wig even came with a drawstring it fits my small head perfectly. Geetahair is the best.

January 19, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

This is my first time buying from this…

This is my first time buying from this company and I’m super impressed. The hairs density is thick , rarely to no shedding and it’s full top to bottom !

January 10, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

BEAUTIFUL N FLAWLESS HAIR

As an inspiring inspiring influencer this wig ateee! Very soft, easy to install, and holds curls beautifully ✨

January 17, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

They do not accept returns

The wig I ordered is not what was received. I ordered a wig that had photos advertising bouncy full curls with a bang. What I received was limp, thin gerry curls with no bang. They told me if I cut and styled it, I’d be happy.

1. I did not buy a wig to cut and style it. But outside of that, this is a completely different curl pattern. I’d need a full cosmetology certification to get this hair anywhere close to the presented images.
2. If I somehow performed some sort of hair miracle, I would not actually be happy that I had to do all this work I bought a wig to avoid doing.

To add, they offered me $20 as some sort of altruistic sacrifice on their part (I’m not just saying that. It was presented to me as something they’re doing with the kindness of their hearts). The wig was $200 after a coupon I found ($250 before). Whoever told them offering $20 was the way to go should at *least* get on a performance improvement plan, damn.

If you wanna ignore the negative reviews and take the leap, some advice:

1. DO NOT pay the upcharge for increased density. I ordered 2 wigs at 300%, and they’re both thin and wispy.
2. PAY WITH A CREDIT CARD so that you can do a chargeback if what you received isn’t what you ordered, because they will not be refunding you, and you can’t do a chargeback on regular bank accounts.
🚨The refund policy is a lie. I repeat, the refund policy is a lie. This is not a test.🚨 Believe the negative reviews. I felt like my experience would be different for *no* *reason*. It was not different. It was exactly the same.

3. DO NOT order with any sort of timeline in mind. These ship from China. If you are not in China, they will not be arriving in 2 days.

Your niece’s quinceañera this weekend? Will be everything you hoped for, minus that wig you bought.
Prom coming up in 2 weeks? Girl, you’re gonna need to call that cousin who can do hair, cause you won’t be lookin cute in that wig you bought.
Excited to get dolled up for drag brunch on Sunday? You got this, honey, but not in a wig from this store. If you are in the US, logistically, it’s just not happening. *Especially* in today’s United States.

If you provide your email at any time, you’ll get emails saying your order will arrive in 2 days if you order now. I do not know why they chose that advertisement path, as it’s so unnecessary. They could just *not* go through the effort of lying, but here we are.

There are a lot of wig vendors online. There’s really no upside to choosing this one.

God speed

January 18, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

Amazing hair geeta hair always best

January 16, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

fluffy curly bob wig

I purchased the fluffy curly bob wig in 12 inches. Let me tell you…if you’re looking for a unit that gives cute and sassy, then this is it! It came with spirals that bounced back even after washing. 10/10

December 17, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

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