Geeta Hair Reviews 946

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 369 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the hair, noting its softness, natural look, and durability. Many appreciate the excellent customer service, describing it as kind, responsive, and professional, often going above and beyond to assist with orders and inquiries. However, some customers were dissatisfied with the product not matching the advertised description, particularly regarding density, length, or color. A significant number of people also reported issues with the refund process, stating that returns were denied or that the company was difficult about providing a full refund for unsatisfactory products.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express disappointment, stating that the... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the hair as amazing, soft, full, and... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed dissatisfaction, citing issues such... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising helpful, kind, and efficient... See more

Refund

Clients share negative opinions on refund. Many customers report significant difficulties in obtaining proper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more

Company replied

Rated 5 out of 5 stars

I’ve never received better service than the Geeta Hair team. They always help me out, even with additional requests for my orders. I’ve repurchased here 3 times and will definitely do so again. The qu... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process c... See more

Company replied

Rated 5 out of 5 stars

This is my third order, I really like these wigs they lasts me 6 months (removing each night). Quick and easy install - I’m not super knowledgeable re: wigs but I do wear them daily. I think... See more

Company replied


4.0

Great

TrustScore 4 out of 5

946 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This is my fourth time bying wigs from…

This is my fourth time bying wigs from here and is amazing how they pack it very nicely,they always sens you a Nice gift, the wigs are amazing, affordable, soft, full and easy to use,my friends always complements my hair, i install to look like is mine own, im obessed,thank you for your amazing work with wigs, sending them so quick love love

January 16, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Wigs are generally very good quality

Wigs are generally very good quality. The hair is soft, natural, and comfortable to wear. Good value for money, I recommend.

January 15, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Great Quality Hair

This business offers so many beautiful units. I personally love all of their straight and curly wigs. Must buy!!

January 15, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

The shipping didn’t take long the…

The shipping didn’t take long the customer service was excellent and the hair is soft and full and the lace is perfect thank you geeta hair money well spent

January 7, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

The quality of this wig is top tier

The quality of this wig is top tier! Please make sure you buy ! Real human hair ! No shedding! Must have !

January 15, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

This is my second review at 1*

This is my second review at 1*

I’ve spent 2 months trying to get an address to return the wig I received from this fraudulent company! My wig isn’t what was advertised and they have not provided me with an address to return this awful wig!

Instead I receive emails offering a partial refund and these email are pre drafted!

Please don’t buy from this company as they have no morals, customer service or business acumen!

December 9, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

Best hair company

Best hair company

January 14, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

I purchased a reddish brown wig and…

I purchased a reddish brown wig and received an orange wig. Bright orphan Annie orange! Was told my order was fulfilled correctly 😏

Update: Geeta Hair contacted me after seeing this review and said they would send a return label and a replacement wig only if I deleted this review. After reading other comments about delayed or missing return labels—and communication stopping once wigs are returned—I told them to send the replacement wig first and I would return this one. They refused.

I’m sharing this as a warning: do not order wigs from this company. I also posted a review on their website, and it was deleted. Not surprising that there are no negative reviews on their site. Scam Do Not Purchase a Wig from them!

January 11, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 1 out of 5 stars

Very disappointed

I wish I never brought

I wish I never brought from this company. I didn’t like look or or feel the wig they sent and sending it back has been such an ordeal. Now I will never get my money back as I sent it back in good faith and now nothing. No product and no refund- plus the expense of returning.

November 9, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

Great service!

January 12, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

This is my third order

This is my third order, I really like these wigs they lasts me 6 months (removing each night).

Quick and easy install - I’m not super knowledgeable re: wigs but I do wear them daily.

I think it’s hard to get most wigs to look natural unless a professional so I’m happy with the look it gives me.

I spray my lace with tinted lace spray (can buy on Amazon) to help it blend.

January 12, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

DONT BUY FROM THIS STORE!

DONT BUY FROM THIS STORE!!
The hair itself is not that bad as quality but THE LACE IS AWFUL!
It’s so thick and visible that even a melting lace spray can’t fix it and I went to a professional to try :(
I’ve tried to complain and they offered me some fake 50$ voucher but JUST to be discounted from the original price which means that it’s the same thing as their fake “promos” every day!!!

December 15, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 1 out of 5 stars

Never again !!! don’t even waste your…

Never again don’t even waste your time!!!! Everyone have issue with them to get refunded. The wig I received doesn’t look like the wig that was advertised and they refuse to refund me they offered 30$gift card on 350$ order which is ridiculous. Their website claimed they give 100% satisfaction it is a lie. once you pay you have to fight to get your money back!! Horrible company

December 30, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 5 out of 5 stars

I was trying something new and the wig…

I was trying something new and the wig I got didn’t disappoint I came back and ordered 2 more

November 6, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

One of The best In Wigs

Overall, Geeta Hair offers high-quality, natural-looking wigs that many customers praise for their soft texture, true-to-length hair, and seamless lace that blends well when installed. Fans often highlight the minimal shedding, easy styling, and responsive support, making their units feel luxurious and worth the price for many buyers

January 1, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

I received my order three days ago and…

I received my order three days ago and am very disappointed with the product. The unit I received is brownish-red, which is not what I expected, and it does not have a bang, even though I was told the missing bang was just an oversight.

In addition, the wig does not appear to be 300 density as advertised. The fullness and volume are significantly lower than I anticipated based on the product description and my expectations.

I was really looking forward to this order, so it’s very upsetting that the product does not match the advertised specifications or what I was told I would receive. I would recommend that you think twice before ordering from Geeta Hair, because I wasted more than $ 250!!!

December 29, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 1 out of 5 stars

I am writing another review to warn…

I am writing another review to warn others. I am a real person. Geeta Hair has an F rating with the Better Business Bureau, and in my experience, this company operates fraudulently. Many of the positive reviews appear to be fake. After I posted my original review, Geeta Hair contacted me and asked that I remove it in exchange for a refund. This only reinforced my concerns, as it seems they are trying to hide negative experiences rather than address them honestly. I do not recommend this company.

December 23, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 5 out of 5 stars

amazing customer service!!

geeta hair has amazing customer service who gets back to you quickly as well as quick shipping!! this is my second purchase from them and i love the hair <3

December 29, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Reddish Brown HD Wig Review

I bought the 13x 4 Reddish Brown HD Lace Front Human hair wig Auburn body wave (4x4 lace, 180%/28 inches). The hair was soft and looked amazing. The wig was true to length. I've bought many wigs in the past and will continue to patronize Geeta. They are my first go to for bundles and wigs.
Elsa, displayed great customer service during the purchasing process.

November 26, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

Water Wave Invisi Strap 360

Water Wave Invisi Strap 360
Transparent Lace Front Snug Fit
Human Hair Wigs Pre Bleached Knots For Black Women Flash
Sale
26 / 180%
$9.99 | 100 Points VIP Free Press On Nails Nail Glue Included Pink
BFCM Free
Geeta Gifts Package, Includes Random 3-6 Gifts:Love Hair Bands, Love Handbag, Shower Cap, Hot Comb, Wig Cap, 3D Mink Eyelashes, Elastic Headband, Clips, Edge Brush etc
3-5 Free Gifts
$301.01
I purchased this hair November 20. I noticed a lot of shedding from the beginning/. I was wearing scull caps due to the weather and when I went to pull it off ALOT of hair was still in it.. I brushed it with a wig brush and a lot more came out to the fact that I have a big bald spot in the top of my head and one in the back... i contacted the company and told them what was going on... I even stated that I would send this one back for another one because I paid 300 for this wig and only wore it once... they told me they could give me 25 dollars back..25.00 wont compensate this big ass hole I got in the top and back of my head!! I will NEVER order from this company again!!

December 23, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

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