Geeta Hair Reviews 946

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 369 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the hair, noting its softness, natural look, and durability. Many appreciate the excellent customer service, describing it as kind, responsive, and professional, often going above and beyond to assist with orders and inquiries. However, some customers were dissatisfied with the product not matching the advertised description, particularly regarding density, length, or color. A significant number of people also reported issues with the refund process, stating that returns were denied or that the company was difficult about providing a full refund for unsatisfactory products.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express disappointment, stating that the... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the hair as amazing, soft, full, and... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed dissatisfaction, citing issues such... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising helpful, kind, and efficient... See more

Refund

Clients share negative opinions on refund. Many customers report significant difficulties in obtaining proper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more

Company replied

Rated 5 out of 5 stars

I’ve never received better service than the Geeta Hair team. They always help me out, even with additional requests for my orders. I’ve repurchased here 3 times and will definitely do so again. The qu... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process c... See more

Company replied

Rated 5 out of 5 stars

This is my third order, I really like these wigs they lasts me 6 months (removing each night). Quick and easy install - I’m not super knowledgeable re: wigs but I do wear them daily. I think... See more

Company replied


4.0

Great

TrustScore 4 out of 5

946 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best hair brand

The quality of these wigs are top notch and they are exactly how they look on the website,l highly recommend Geeta hair ⭐️❤️‍🔥

December 24, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Perfect

The hair is super soft and true to length.

December 25, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your kind review!
We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us!
If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service.
Thank you for choosing Geeta Hair. We look forward to meeting you again soon!

Rated 1 out of 5 stars

What I ordered and what I received are…

What I ordered and what I received are two totally different things and when I try to have the company correct their mistake they told me oh well.

October 28, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We are truly sorry to hear about your unpleasant shopping experience and take your feedback very seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: service@geetahair.com? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.

Rated 5 out of 5 stars

The package arrived in Nigeria in great…

The package arrived in Nigeria in great shape. Customer was pleased to have received by Christmas.

December 22, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your kind review!
We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us!
If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service.
Thank you for choosing Geeta Hair. We look forward to meeting you again soon!

Rated 1 out of 5 stars

This company is a scam

This company is a scam company. They sent me a wig of terrible quality and not the product I ordered. The wig was 2 weeks late and when I contacted them to follow their written return process they refused to honor their own refund policy. Their responses were very unprofessional and sounded like scammers. DO NOT BUY FROM THIS PLACE.

December 17, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We are truly sorry to hear about your unpleasant shopping experience and take your feedback very seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: service@geetahair.com? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.

Rated 5 out of 5 stars

Everyone asks me where is my hair from

Everyone asks me where is my hair from, so natural.

December 17, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your kind review!
We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us!
If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service.
Thank you for choosing Geeta Hair. We look forward to meeting you again soon!

Rated 1 out of 5 stars

I received my wig today and I was very…

I received my wig today and I was very pissed and disappointed for spending my hard earned money on a piece of trash! The only true thing about the wig as advertised was the drawstring. It was supposed to be glueless, but that was not the case. The sticky strips didn’t work and I had to use glue which didn’t secure the wig either. I’m done buying online wigs. They are Never what they claim to be!! Just trash!!!!

December 19, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We are truly sorry that we failed to meet your expectations. We deeply regret this inconvenience and take your feedback extremely seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: service@geetahair.com? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.

Rated 5 out of 5 stars

Good company to get hair from

Good hair company

November 12, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your kind review!
We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us!
If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service.
Thank you for choosing Geeta Hair. We look forward to meeting you again soon!

Rated 1 out of 5 stars

Not as advertised!

Not as advertised!! Beware. Scam. Looks nothing like photo. Ive started a dispute and will be reporting any other way that I can.
Response to their reply: I already contacted your customer service before this trust pilot review. You told me it cost too much for you to accept the return and you would fail to make a profit so you offered me $15 instead of the $200 I actually paid for the wig. You know you didn't send me what I paid for, and you knew you weren't going to accept this return. Despite saying on your website that returns are accepted! Your Business practices are messed up and you do this to people time and time again. I will keep reporting you to as many sites as possible! REFUND ME MY MONEY! SCAM!

December 11, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We are truly sorry that we failed to meet your expectations. We deeply regret this inconvenience and take your feedback extremely seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: service@geetahair.com? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.

Rated 5 out of 5 stars

Great Quality Wigs

Geeta Hair wigs are worth every penny. From the great lace to the hair. The wigs are very comfortable fitting and the quality is nice. I’d recommend this company to all my family and friends.

December 16, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

I had an amazing experience with Greeta…

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast, communication was great, and the hair looks flawless installed. I’ve received so many compliments already. I will definitely be ordering again and highly recommend Greeta Hair to anyone looking for quality hair you can trust!

December 16, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

Wig never came basically was robbed

I ordered this wig about two weeks ago and in mid delivery they requested for it to be returned back to the shipper. I contacted them plenty of times asking for it to be redirected back to me and I’m getting generic response. They are not remorseful or helpful about it. Once they have your money it’s a lost. I’m really sad that I spent my birthday money on this and I basically was scammed. No wig, nothing just money gone.

November 28, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 1 out of 5 stars

TERRIBLE customer service!

Terrible customer service. I bought a wig as a gift and my mother in law advised the colour was too light (before receiving the package). I contacted them within 24h asking for the return instructions, so I am informed upon receiving the product.

I am now at email number 11 with no return instructions from them and getting the run-around. Worst customer service I have ever experienced.

December 15, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 5 out of 5 stars

Wig Review


The wigs from Geeta Hair are absolutely top tier! The lace is flawless thin, durable, and blends seamlessly with the skin, making the hairline look incredibly natural. The hair itself is soft, silky, and those, with a shine that lasts even after multiple wears.
All the wigs feel full, with no shedding, and the texture stays true whether straight, curly, or wavy.
If you’re looking for wigs with premium lace and hair that looks and feels natural, Geeta Hair delivers perfection every time.

December 15, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

The hair got to South Africa in a week

The hair got to South Africa in a week. Great quality 😍

December 13, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

I had never heard of Geeta before so I…

I had never heard of Geeta before so I was nervous about ordering from them. It took me a year to finally place my first order. I hate I waited so long. The delivery took quite some time, but Elsa was wonderful and kept in contact with me with updates. I received my unit, and was very happy with my wig. I look forward to placing my next order!

November 11, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

The wig is not what was in the photos…

The wig is not what was in the photos at all. Ots so thin and wispy through the ends and they won't give me a refund. They keep stating that this is what the wig looks like. Such a joke. Dont buy from them.
Going on 10 messages asking for a refund..... theywont give me one, they are the biggest scammers

December 11, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 5 out of 5 stars

Great hair

Great hair, and great affordable prices

December 10, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

High quality hair!

November 20, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Customer service- Top Teir would…

Customer service- Top Teir would definitely recommend. There wigs are truly affordable. Transparent lace.. over all 8.5/10.

December 9, 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

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