I am bit new in Denmark and new to vaping but was treated with the best customer service I've seen anywhere.... Was given best advice and even made a new friend. Take all my money in fact 😂😂😂 Grea... See more
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Super god service! Er så glad for min maskine og nethe var så sød og god til at hjælpe! :)
Company replied
Always perfect, Thank You Gejser. I asked, if they could make the nice ENVA much more mild e.g. 5mg nicotine, but unfortunately they are not able to do that. 18 mg, 12 mg is too strong. I wish we will... See more
Company replied
Quick delivery as always:) thanks. Ps: Thank you 4 a lollipop:)
Company replied
Company details
About Gejser
Written by the company
GEjSER - Over 14 års erfaring i e-cigaretter
GEjSER var den første til at åbne en fysisk butik i Århus, og siden da er mange flere kommet til. Vi har derfor mere end 10 års erfaring med salg af elektroniske cigaretter.
Navnet GEjSER symboliserer alt det, vi står for: nordisk urkraft, styrke og ikke mindst damp.
Vi har et kvalificeret team af eksperter inden for elektroniske cigaretter, der altid står klar til at hjælpe. Skulle du have spørgsmål, er vores kundeservice altid tilgængelig på telefon 26 22 07 07 eller e-mail support@gejser.dk alle hverdage. Uanset om din henvendelse drejer sig om bestilling, levering af din pakke eller vejledning om e-cigaretter, er vi her for dig.
Vi pakker og sender alle webordrer 365 dage om året fra vores webshop, med dag-til-dag levering. Hvis du søger personlig rådgivning, kan du besøge en af vores mere end 50 butikker rundt om i landet.
Vores produkter er løbende under kontrol af Sikkerhedsstyrelsen, hvor e-cigaretter og e-væske registreres og godkendes. Dette sikrer den højeste sikkerhed for forbrugeren.
Hvorfor vælge GEjSER
Written by the company
- Kvalitet altid i fokus
- Hos GEjSER er kvalitet altid i højsædet. Vi udvælger nøje alle vores produkter for at sikre, at du som kunde får den bedst mulige oplevelse. Vores tætte samarbejde med Sikkerhedsstyrelsen betyder, at du kan være tryg ved, at alle GEjSER's produkter overholder gældende dansk lovgivning.
- Hurtig levering – året rundt
- Vi pakker webordrer hver eneste dag, hele året. Bestiller du inden kl. 15:30, håndterer vi din ordre samme dag, og vælger du DAO, kan du forvente din pakke allerede dagen efter – også i weekender og på helligdage. Vi leverer hurtigt og effektivt, så du aldrig skal vente længe.
- Landsdækkende bytteservice
- Med over 50 butikker fordelt over hele Danmark, gør vi det nemt for dig at bytte varer eller få personlig rådgivning. Uanset om du bor i en storby eller en mindre by, står vi klar til at hjælpe dig i en af vores mange GEjSER-butikker.
- Prismatch – altid konkurrencedygtige priser
- Vi stræber efter at tilbyde de bedste priser på hele vores sortiment. Finder du en vare billigere hos en konkurrent, matcher vi altid prisen – fordi vi mener, at kvalitet og gode priser skal gå hånd i hånd.
GEjSER tilbyder en nem bytteservice i over 50 butikker landet over.
Over 50 butikker står klar til at hjælpe dig med dit bytte.
Har du brug for at bytte dit produkt? Hos GEjSER er det nemt! Med vores landsdækkende bytteservice kan du besøge en af vores over 50 butikker og få byttet varen. Hurtigt og bekvemt.
Contact info
Erhvervsparken Klank 3, 8464, Galten, Denmark
- +45 26 22 07 07
- support@gejser.dk
- gejser-ecigaret.dk
4.7
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service!
Not the cheapest store, but they have a really good selection, and every time I order online - Mimi, whoever they are, drops a bunch of candy in my package and it's the main reason I keep ordering here, none of the other danish vape stores give me free candy >:(
Give Mimi a raise!
January 7, 2021
Unprompted review
Reply from Gejser
Hi Bartlomeij.
Thank you for this nice review!
We're happy that you are satisfied with our service.
I will tell Mimi that our customers appreciate the candy :-)
The best regards
Line - Customer advisor, SMOKE-IT
Reply from Gejser
Hi Amina.
Thank you for this nice review!
We're happy that you are satisfied with our service.
The best regards
Line - Customer advisor, SMOKE-IT
Very quick delivery
January 6, 2021
Unprompted review
Reply from Gejser
Hej Anne.
Vi takker mange gange for dine 5 stjerner! Vi er glade for at du er tilfreds med vores service 😊
MVH
Line - Kunderådgiver, SMOKE-IT
Reply from Gejser
Hello Rachell.
We've been in contact with DAO, and unfortunately they've lost your package.
We are going to send you a new one today.
Best regards
Franck S.
Great services and support
I had bought a teros one online and arrived very fast. Then I realized I had ordered the wrong color and swapped it the same day in a shop. About 1,5 months later I got a second one for my girlfriend. Since then I had problems with both the devices and got them both replaced, one in the shop and few weeks later the second one via mail. Very helpful and happy to help both online and the shop.
December 30, 2020
Unprompted review
Reply from Gejser
Hello Athinodoros.
Thanks a lot for the positive feedback. We appreciate that a lot.
I've already packed your new device, and it should hopefully be in our hands by tomorrow.
Best regards
Franck S.
Customer service representative - SMOKE-IT
Satisfied.
I'm satisfied. Got my mods replaced if there was a problem with them, like manufacturing imperfections.
December 28, 2020
Unprompted review
Reply from Gejser
Hej Erik.
Vi takker mange gange for din super fine anmeldelse! Vi er glade for at du er tilfreds med at handle hos os 😊
Godt nytår her fra SMOKE-IT 🥳🎄
Mange hilsner,
Line - Kunderådgiver, SMOKE-IT
Super service
December 23, 2020
Reply from Gejser
Hej Anette.
Tusinde tak for din fantastiske anmeldelse, som vi sætter meget pris på! Vi glæder os til at levere 5 stjerner igen næste gang 😊
Glædelig jul og godt nytår her fra Smoke-it 🥳🎄
De bedste hilsner
Line - Kunderådgiver, SMOKE-IT
Reply from Gejser
Hello :)
Thanks a lot for the 5 star review.
We really appreciate it, and we are looking forward to give you yet another 5 star experience on your next order,
Have a merry christmas.
Best regards.
Franck, customer service representative - SMOKE-IT
Wonderful customer service
Wonderful customer service
10/10 would recommend :)
December 19, 2020
Unprompted review
Reply from Gejser
Hello Tereza.
Thanks a lot for the great review.
We really appreciate it.
Hope to give you another 5 star experience on your next order.
Best regards.
Franck, customer service representative - SMOKE-IT
Super fed sted at handle bestilte 2 e…
Super fed sted at handle bestilte 2 e smøger sent på dagen men have dem dagen efter super god service hver gang
November 29, 2020
Reply from Gejser
Hej Per.
Tusinde tak for din fantastiske anmeldelse, som vi sætter meget pris på! Vi glæder os til at levere 5 stjerner igen næste gang 😊
De bedste hilsner
Line - Kunderådgiver, SMOKE-IT
Reply from Gejser
Hi Madelen.
We thank you many times for your super nice review! We are happy that you are satisfied with shopping with us 😊
Many greetings,
Line - Customer advisor, SMOKE-IT
Next day delivery and excellent service!
Always next day delivery and excellent service, have bought several times now and will buy many more times again!
November 24, 2020
Unprompted review
Reply from Gejser
Hi Mark.
Thank you so much for your amazing review, which we really appreciate! We look forward to delivering 5 stars again next time 😊
The best greetings
Line - Customer advisor, SMOKE-IT
Reply from Gejser
Hej Robertas.
Vi takker mange gange for din anmeldelse! Dejligt at du er tilfreds med at handle hos os.
De bedste hilsner,
Line - Kunderådgiver, SMOKE-IT
Reply from Gejser
Hej Poul.
Tusinde tak for den gode anmeldelse! Vi er glade for, at du er tilfreds.
MVH
Line - Kunderådgiver, SMOKE-IT
Super fast delivery
Super fast delivery , perfect service even gave me two caramels in the box 🤣
November 9, 2020
Reply from Gejser
Hi Rick.
We thank you many times for your review! Nice that you are satisfied with shopping with us.
We're happy you liked the caramels
The best greetings,
Line - Customer advisor, SMOKE-IT
Best service ever
Best service ever! Fast shipping, perfect flavor, everything’s just perfect!
I found my place to buy from in the future! Love this!
November 8, 2020
Unprompted review
Reply from Gejser
Hi Daniel.
Thanks for the 5 stars! We look forward to delivering to 5 stars again next time.
Many greetings,
Line - Customer advisor, SMOKE-IT
E juice burns your throat and doesn’t…
E juice burns your throat and doesn’t have flavor however there was quick shipping
November 6, 2020
Reply from Gejser
Hej Frederikke.
I can see you steaming 12 mg. I think maybe it's because it's too strong for you. Try a 6 mg, it should help with that :) Nice you are happy with the delivery.
Venlig hilsen,
Line - Kunderådgiver, SMOKE-IT
Reply from Gejser
Hey Sylwia.
We thank you many times for your review! Nice that you are satisfied with shopping with us.
The best greetings,
Line - Customer advisor, SMOKE-IT
Reply from Gejser
Hej CP.
Tusinde tak for den gode anmeldelse! Vi er glade for, at du er tilfreds.
MVH
Line - Kunderådgiver, SMOKE-IT
Reply from Gejser
Hej Imad.
Tak for de 5 stjerner! Vi ser frem til at levere til 5 stjerner igen næste gang.
Mange hilsner,
Line - Kunderådgiver, SMOKE-IT
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