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Gejser Reviews 

14,929
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I am bit new in Denmark and new to vaping but was treated with the best customer service I've seen anywhere.... Was given best advice and even made a new friend. Take all my money in fact 😂😂😂 Grea... See more

Company replied

Rated 5 out of 5 stars

Super god service! Er så glad for min maskine og nethe var så sød og god til at hjælpe! :)

Company replied

Rated 4 out of 5 stars

Always perfect, Thank You Gejser. I asked, if they could make the nice ENVA much more mild e.g. 5mg nicotine, but unfortunately they are not able to do that. 18 mg, 12 mg is too strong. I wish we will... See more

Company replied

Company details

  1. Electronic Cigarette Store

About Gejser

Written by the company

GEjSER - Over 14 års erfaring i e-cigaretter

GEjSER var den første til at åbne en fysisk butik i Århus, og siden da er mange flere kommet til. Vi har derfor mere end 10 års erfaring med salg af elektroniske cigaretter.

Navnet GEjSER symboliserer alt det, vi står for: nordisk urkraft, styrke og ikke mindst damp.

Vi har et kvalificeret team af eksperter inden for elektroniske cigaretter, der altid står klar til at hjælpe. Skulle du have spørgsmål, er vores kundeservice altid tilgængelig på telefon 26 22 07 07 eller e-mail support@gejser.dk alle hverdage. Uanset om din henvendelse drejer sig om bestilling, levering af din pakke eller vejledning om e-cigaretter, er vi her for dig.

Vi pakker og sender alle webordrer 365 dage om året fra vores webshop, med dag-til-dag levering. Hvis du søger personlig rådgivning, kan du besøge en af vores mere end 50 butikker rundt om i landet.

Vores produkter er løbende under kontrol af Sikkerhedsstyrelsen, hvor e-cigaretter og e-væske registreres og godkendes. Dette sikrer den højeste sikkerhed for forbrugeren.

Hvorfor vælge GEjSER

Written by the company

Kvalitet altid i fokus
Hos GEjSER er kvalitet altid i højsædet. Vi udvælger nøje alle vores produkter for at sikre, at du som kunde får den bedst mulige oplevelse. Vores tætte samarbejde med Sikkerhedsstyrelsen betyder, at du kan være tryg ved, at alle GEjSER's produkter overholder gældende dansk lovgivning.
Hurtig levering – året rundt
Vi pakker webordrer hver eneste dag, hele året. Bestiller du inden kl. 15:30, håndterer vi din ordre samme dag, og vælger du DAO, kan du forvente din pakke allerede dagen efter – også i weekender og på helligdage. Vi leverer hurtigt og effektivt, så du aldrig skal vente længe.
Landsdækkende bytteservice
Med over 50 butikker fordelt over hele Danmark, gør vi det nemt for dig at bytte varer eller få personlig rådgivning. Uanset om du bor i en storby eller en mindre by, står vi klar til at hjælpe dig i en af vores mange GEjSER-butikker.
Prismatch – altid konkurrencedygtige priser
Vi stræber efter at tilbyde de bedste priser på hele vores sortiment. Finder du en vare billigere hos en konkurrent, matcher vi altid prisen – fordi vi mener, at kvalitet og gode priser skal gå hånd i hånd.

GEjSER tilbyder en nem bytteservice i over 50 butikker landet over.

Over 50 butikker står klar til at hjælpe dig med dit bytte.

Har du brug for at bytte dit produkt? Hos GEjSER er det nemt! Med vores landsdækkende bytteservice kan du besøge en af vores over 50 butikker og få byttet varen. Hurtigt og bekvemt.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.7

All reviews

(14,929)

1,106 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect

very efficient shipping

May 27, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hej Adam.

Thank you so much for this review!

Best regards
Andreas
SMOKE-IT

Rated 1 out of 5 stars

My package was not delivered!

May 13, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hi Rastislav.

Thank you for this review!
We have talked with the delivery company, who says that because of a locked door, it wasn't possible for them, to deliver your package at your address. They have sent your package to a parcel shop near you and sent you a text message regarding this.

We really hope that you'll re-evaluate our score, based on our service, and not the delivery companies service!

Best regards.
Mikkel
SMOKE-IT

Rated 5 out of 5 stars

The best

I buy from the uk. The best juice.

April 29, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hej Bethany.

Thank you very much for this nice review!

Best regards

Mikkel A
SMOKE-IT

Rated 4 out of 5 stars

perfekt at handle hos

April 25, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hej Annemette.

Mange tak for denne anmeldelse!
Kunne vi gøre noget anderledes, sådan at du fik en 5-stjernet oplevelse?

De bedste hilsner

Mikkel
Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

One of the best shop

One of the best shop to buy ecig supplies :)

April 25, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hej Ion.

Thank you very much for this review!

Best regards

Mikkel
Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

Thanks

Thanks excellent service

April 20, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hej Hamza.

Thank you very much for this nice review!

Best regards
Mikkel
SMOKE-IT

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! And exactly what i ordered. No complains :)

April 15, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hi Tushar.

Thank you so much for this review!

Best regards
Andreas
SMOKE-IT

Rated 5 out of 5 stars

Fast delivery

April 11, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hi.

Thank you so much!

Best regards
Andreas
SMOKE-IT

Rated 5 out of 5 stars

Very fast delivery :)

Very fast delivery :) only thing is that website was set to show 70vg e-cig fill but turned out to be 70pg, which might have been my own mistake somehow, so still 5 stars for a great seller/shop ;)

April 5, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hi Jesper.

Thank you so much for the great review!
If you have any concerns about you e-liquid, feel free to reach out to us!

Best regards
Andreas
SMOKE-IT

Rated 5 out of 5 stars

Fast delivery

April 4, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hej Ingelise.

Mange tak for denne flotte anmeldelse!
Det er dejligt at høre at din pakke kom så hurtigt frem :)

De bedste hilsner

Andreas
Kunderådgiver, SMOKE-IT

Rated 4 out of 5 stars

Super hurtig levering

Super hurtig levering i en desperat situation 😊

March 27, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hej Torben.

Mange tak for denne gode anmeldelse!
Hvad kan vi gøre for at få 5-stjerner næste gang?

De bedste hilsner

Andreas
Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

Good

High quality

March 24, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hi Kamil.

Thank you so much for this great review!

Best regards

Andreas
SMOKE-IT

Rated 5 out of 5 stars

Thanks for fast delivery

Thanks for fast delivery , for good e-cigarite and good condtion .

February 29, 2020
Unprompted review
Gejser logo

Reply from Gejser

Hi Lilas.

Thank you for this review!
We are happy to hear that you are satisfied with the service.

De bedste hilsner/best regards

Mikkel
Kunderådgiver, SMOKE-IT

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