The ordering process was easy and the design, terrific. If I have any complaints it’s that the piece is much smaller than pictured in it’s beauty shots and the chain and ring, way too delicate.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In the photo, the diamonds on the bracelet look bigger, and so does the thickness of the bracelet. It was a pretty design, but when I received it, it was too thin and looked quite fragile, so it seem... See more
Company replied
My beautiful necklace arrived timely. Smaller than expected however very beautiful. Due to the size, I would say I over paid based on my research after the necklace arrived;however, I am still very m... See more
Company replied
I recently purchased an emerald cut birthstone pendant as a gift for a friend. Even though it’s small, it really stands out when worn! The quality is solid. I’m not nervous the stone will fall out som... See more
Company replied
Company details
Written by the company
Gelin Diamond is a jewelry company operating in 15 countries, combining high quality materials with unique designs at affordable prices. We are one of the brightest jewelry companies that prioritize customer satisfaction and elegance since 2011. Affordable pricing is one of the core values of our company. In order to achieve this, we work with our expert local producers.
Contact info
78 John Miller Way Suite 1015, Kearny, NJ 07032, 07032, Kearny, United States
- 18339333854
- contact@gelindiamond.com
- gelindiamond.com
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering and super fast shipping…
Easy ordering and super fast shipping with immediate tracking information. Loved my pendant so much I ordered 2 more for my sisters.
August 4, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled you loved your pendant enough to order two more for your sisters. Your continued support truly means a lot to us! ✨💛
A last gift I gave to someone whom I…
A last gift I gave to someone whom I truly love with all my heart. I wasn’t there for their actual reaction but I’m sure they loved it. Thank you 🙏🏽
August 24, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for sharing this with us. We’re truly honored that our piece was part of such a meaningful gift. Your trust and kind words mean a lot to us! 💛✨
My order was easy and arrived fast
My order was easy and arrived fast. My cross is beautiful and elegant. It sits perfectly on my gold chain and it suits me perfectly. The size is perfect and you can appreciate the quality of the cross.
August 17, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re delighted to hear your cross is a perfect fit and that you love its beauty and quality. Your support truly means a lot to us! ✨
Reply from Gelin Diamond
Thank you for your honest feedback! We’re sorry the ring felt smaller than expected, and we truly appreciate your comments. Your feedback helps us improve! ✨
Two weeks and still not arrived
I ordered this ring to give to my daughter for a week away with she and me. The ring did not arrive on time, and now it is two weeks later and it has still not arrived.
July 27, 2026
Reply from Gelin Diamond
We're so sorry the ring didn't arrive in time for your trip with your daughter, that must have been really disappointing. The delay was caused by an issue during the crafting of the item, and we've since reached out to you by email several times to try to find a solution.
We'd love the chance to make this right, please do get back to us when you can so we can resolve this for you.
Thank you for your patience, and we're sorry for the inconvenience.
The necklace was a beautiful gift for…
The necklace was a beautiful gift for our niece and it was delivered very quick given it had to travel from Europe to North America. There was an unexpected import tax we had to pay upon delivery.
July 7, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear the necklace made a beautiful gift for your niece and that it arrived so quickly. We also appreciate your note about the unexpected import tax, and your feedback is truly valuable to us. Thank you for your support! ✨💛
Very Pleased
I am very pleased with my experience shopping with Gelin Diamond Jewelry. After placing the order, the product was shipped very quickly and arrived in great condition within the next few days.
The customer service was fantastic as well, with a friendly email being sent almost immediately to let me know that it had arrived, and left instructions on how to leave a review.
July 6, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re delighted to hear you had a great shopping experience and were happy with our shipping and customer service. Your kind words and support truly mean a lot to us! ✨💛
I absolutely love my purchases
I absolutely love my purchases! This time I ordered a bracelet... beautiful, high-quality, and even prettier in person. It arrived very fast and was packaged with care. I’m extremely happy with my order and would definitely recommend this company to anyone looking for gorgeous jewelry and excellent service. Five stars!
July 6, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear you love your bracelet and had a great experience with our quality, shipping, and service. Your continued support truly means a lot to us! ✨💛
Beautiful pieces + fast shipping!
I ordered a station necklace made with solid 10k gold and diamonds + pearls. It looks fantastic as a standalone piece or layered with other delicate pieces. I'm the type of person who doesn't like to take off their jewellery when they shower or swim, so the necklace was perfect for me. Shipping was very fast and easy, and the customer service team is very responsive to inquiries. My order was confirmed so quickly. I'll definitely be ordering again!
July 1, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled to hear you love your station necklace and had a great experience with our shipping and customer service. Your support truly means a lot to us, and we look forward to serving you again! ✨💛
Reply from Gelin Diamond
Thank you so much for your kind words! We’re delighted to hear you’re happy with the quality of your piece. Your support truly means a lot to us! ✨💛
Reply from Gelin Diamond
Thank you so much for your kind words✨💛
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear your order arrived quickly and that you’re happy with it. Your support truly means a lot to us! ✨
GREAT COMMINICATION
GREAT COMMINICATION, NICE PRODUCT FOR THE MONEY, JUST THOUGHT IT WOULD BE A LITTLE THICKER BUT IT'S JUST WHAT I WANTED, MY, MY DAUGHTER AND MY GRANDDAUGHTERS BIRTHSTONE (RAINBOW RING)
June 26, 2026
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re happy to hear you appreciated our communication and love the meaningful birthstone ring. We truly appreciate your support! ✨
The necklace overall is as expected
The necklace overall is as expected, the navy blue evil eve pendant is nice. As the other reviews pointed out, the chain is quite dainty and potentially concerns for breaking over time with daily wear. However, overall a good purchase.
July 3, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your thoughtful feedback! We’re delighted to hear you’re happy with the necklace and appreciate your comments about the chain. Your support truly means a lot to us, and we’re always here if you need anything! ✨
Very pleased with this product it is…
Very pleased with this product it is really very beautiful it combines perfectly with my accessories I recommend it very much it is delicate and its stones very beautiful the shipment was excellent in a few days I already had it at home
July 3, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear you love your piece and that it pairs perfectly with your accessories. Your support truly means a lot to us! ✨💛
Love my 2 tiny crosses
Love my 2 tiny crosses, one ruby, one emerald! They are great quality for the price.
June 25, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much! We’re thrilled to hear you love it. Your support truly means a lot to us! ✨💛
Quality of the name is not great
Quality of the name is not great. Very hard to see the break in letter and the two dots to show what the written letter is just one big blob as opposed to being two dots. Very unfortunate and sad as this was a first birthday gift for my daughter.
June 24, 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for sharing this, and we're truly sorry to hear it didn't turn out as clearly as it should have for such a special occasion. That's not the experience we want for a first birthday gift, and we completely understand the disappointment. We reached out with a message offering a replacement to make this right, and we'd love to get a better one made for your daughter, so please do get back to us whenever you can. Thank you for your patience and for letting us know.
Quiet Luxury Minimal Style
These huggie earrings are so beautiful! I love the minimalist, quiet luxury style—they're elegant, versatile, and easy to wear every day.
The customer service was also amazing. They were very helpful and responded promptly to all my questions.
I'm extremely happy with my purchase and will definitely be shopping here again. Highly recommend this shop!
June 1, 2026
Reply from Gelin Diamond
Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear you love the elegant, everyday style of your huggie earrings and had a great experience with our customer service. Your support truly means a lot to us, and we look forward to serving you again! ✨💛
I liked it just dosent really look like…
I liked it just dosent really look like the picture and very thin but overall nice
May 28, 2026
Unprompted review
Reply from Gelin Diamond
Thanks for the honest feedback, glad you liked the piece overall! Our photos are taken up close to show detail, which can make items look larger than they are, but exact measurements are always listed in the description to help avoid surprises. We reached out after your purchase to help but didn't hear back. Happy to make this right anytime, just send us a message. Thanks again!
I thought it would be bigger
I thought it would be bigger. I didn’t know that dainty meant sooo tiny.
June 1, 2026
Unprompted review
Reply from Gelin Diamond
Thanks so much for your feedback! We totally understand the surprise, "dainty" pieces are intentionally delicate and petite, but we always list exact measurements in the description so you can check the size beforehand. We're sorry it wasn't what you expected and would love to help, so feel free to send us a message anytime. Thanks again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.