Gemstone Gifts Ltd. Reviews 

88
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Nice product, reasonably priced, delivered on time. All good. My only niggle is that the company described the product as both onyx and as black marble, and it can't be both as they are different mine... See more

Rated 5 out of 5 stars

I added a special request for this beautiful ashtray to be more green than brown. I received a beautiful ashtray which was as per my special request. It was dispatched and delivered within just two da... See more

Rated 5 out of 5 stars

Really great service and product. I ordered the marble coaster set and despite it being very well wrapped up, the holder arrived slightly damaged. I contacted Gemstone Gifts and they re-sent the whole... See more

Rated 4 out of 5 stars

I would give this beautiful pyramid Himalayan salt lamp 5****** stars! Although the box it arrived in was not very nice, and it was a present, that was the only downfall, hence the 4 stars. It was pre... See more

Company details

  1. Decoration and Interior Design Store
  2. Home Goods Store
  3. Stone Carving

Written by the company

Gifts for every occasion. Specialists in Gemstones and Products made from Onyx, Himalayan salt and Selenite. From holistic to home decoration, you can find unique and rare pieces mostly handcrafted by the experts all over the world. Marble and Salt Lamps, Tea light Holders, Bowls, Tea Coasters, Chakra etc.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(88)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice product

Nice product, reasonably priced, delivered on time. All good. My only niggle is that the company described the product as both onyx and as black marble, and it can't be both as they are different minerals. But I knew that when I bought it.

April 8, 2026
Rated 5 out of 5 stars

Beautiful Ashtray

I added a special request for this beautiful ashtray to be more green than brown. I received a beautiful ashtray which was as per my special request. It was dispatched and delivered within just two days. Very impressed and would definitely buy from here again and highly recommend them.

March 2, 2026
Rated 1 out of 5 stars

Incomplete order for coaster set- no…

Incomplete order for coaster set- no holder.
Then holder sent, offered 10% refund as had slight chip but coasters don't fit and no refund as yet.
Emailed company again- no reply!

October 14, 2025
Gemstone Gifts Ltd. logo

Reply from Gemstone Gifts Ltd.

Hi Geraldine,

I'm sorry you've had some issues but I'm also disappointed to see that you couldn't find the time to update your review after you were sent a replacement, as per request.
I hope you're enjoying using your purchase.

Best wishes,
Team GSG

Rated 5 out of 5 stars

High quality lamp

I ordered a lamp from this store and was very pleased with the experience. The lamp looks beautiful and is of high quality. It also arrived promptly and was well-packaged to ensure it arrived in perfect condition.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Bought a few items from here as presents. Arrived on time and just as described. The selenite bowls are so cute! And fit quite a few of the tumbled stones as well. A decent range of stones as well to choose from. Have bought a salt lamp from here in the past as well and was very pleased with my purchase.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Well crafted, high quality lamp

Purchased a lamp for my dad as a New years gift, and it turned out to be the perfect present! It's a solid, well crafted, high-quality item that gives off a warm, calming glow. My dad loves it as it helps him sleep better at night! The customer service was fantastic, they were responsive and super helpful. The item arrived on time and in a secure packaging. Really happy with my purchase and would certainly buy from here again!

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Purchased this bracelet for my…

Purchased this bracelet for my girlfriend last week and firstly the quality of the crystal chips were very poor and had a plastic-like look to them. Secondly the bracelet broke within two days of wearing it very disappointed with the quality of this product

July 29, 2024
Gemstone Gifts Ltd. logo

Reply from Gemstone Gifts Ltd.

Hi Harry,

I'm sorry to hear that you had an unfavourable experience with one of our products. We always encourage customers to reach out to us if there are any issues with their order and I do wish that you had got in touch with us as soon as you had recieved your order. As a small business, customer satisfaction is truly important to us and it is sad to hear that you were not left happy with your shopping experience. Please get in touch with us at hello@gemstonegifts.co.uk so we can discuss this further.

Regards,
Team Gemstone gifts ltd

Rated 5 out of 5 stars

I absolutely love it so big and…

I absolutely love it so big and beautiful delivery was very quick and service on site was perfect il definitely be buying from this site again and have already recommended to 4 of my friends who have been looking for these at great prices thank you gemstone

November 28, 2023
Rated 5 out of 5 stars

Quickly dispatched and well packed

Quickly dispatched and well packed. They seem like good salt lamps.
Bought as presents. It would have been nice if they had come in individual boxes, I will have to put them in wine boxes to gift them, which doesn't look as attractive.

December 1, 2023
Rated 4 out of 5 stars

The supplied light is useless

The light fitting they supply is no good it wobbles around would be better. If they could find something to fit. Had to throw mine away and do something better. Overall the lamp is itself was okay.

July 23, 2023
Rated 5 out of 5 stars

Just beautiful!

I have now purchased two of these beautiful lamps from this company. One was for a gift and one for myself. These beautiful lamps are finished to a very high standard, excellently packaged with very quick delivery. I would not hesitate to buy from this company again.

June 26, 2023
Rated 5 out of 5 stars

Amazing customer service

Omer went above & beyond to get my order to me quickly & he was very friendly & kept me up to date on what was happening with it. It was amazing customer service & I would not hesitate in recommending Gemstone Gifts Ltd to anyone.

June 27, 2023
Unprompted review

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