Nice product, reasonably priced, delivered on time. All good. My only niggle is that the company described the product as both onyx and as black marble, and it can't be both as they are different mine... See more
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I added a special request for this beautiful ashtray to be more green than brown. I received a beautiful ashtray which was as per my special request. It was dispatched and delivered within just two da... See more
Really great service and product. I ordered the marble coaster set and despite it being very well wrapped up, the holder arrived slightly damaged. I contacted Gemstone Gifts and they re-sent the whole... See more
I would give this beautiful pyramid Himalayan salt lamp 5****** stars! Although the box it arrived in was not very nice, and it was a present, that was the only downfall, hence the 4 stars. It was pre... See more
Company details
Written by the company
Gifts for every occasion. Specialists in Gemstones and Products made from Onyx, Himalayan salt and Selenite. From holistic to home decoration, you can find unique and rare pieces mostly handcrafted by the experts all over the world. Marble and Salt Lamps, Tea light Holders, Bowls, Tea Coasters, Chakra etc.
Contact info
Unit 1H, Moss Industrial Estate, Woodbine Street East, OL16 5LB, Rochdale, United Kingdom
- 0161 388 7874
- hello@gemstonegifts.co.uk
- gemstonegifts.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Absolutely appalling customer services…You cannot trust this company
Absolutely appalling customer services and faulty products that you can't return and they ignore communication.
Purchased a crystal lamp - when it arrived the base had glue all around it and it looked like it had been previously sold and returned (cable just loose - not tied the way they usually are). Tried calling - but automated message from BT just stated line not in use. Tried online chat - person advised problem with phones lines and would be fixed that day - 3 weeks later still the same. emailed and got a response asking for photos - sent them as evidence but then no further response, no communication, no telephone, no chat - like they've gone out of business - but company house states no winding up applied for ... seems Ms Kanza Raza set up the company in 2020 - but now seems to have decided she doesn't wish to deal with customers or their problems with her faulty goods. And refunds are a definite no no !!! Sounds like a scam to me.

Reply from Gemstone Gifts Ltd.
Perfect experience
Perfect experience - buy 2 get 1 free promotion on Selenite. Really accessible and really easy to use website and quick delivery. Parcel was very well and securely packed! The seller was quick to reply to email enquiry and polite and professional. Thank you so much and see you again soon ☺️
Great product and service
Not used the salt block yet as was a gift.
However was great value fir money, shipped promptly and well packaged. Thank you.
Really great service and product
Really great service and product. I ordered the marble coaster set and despite it being very well wrapped up, the holder arrived slightly damaged. I contacted Gemstone Gifts and they re-sent the whole set (even though only one bit was damaged), and it arrived within 2 days. It is beautiful and looks very expensive. Thanks for the great customer service.
…Triangular charging plate
Excellent item great service would definitely purchase again from this seller
Beautiful - pyramid Himalayan salt lamp
I would give this beautiful pyramid Himalayan salt lamp 5****** stars! Although the box it arrived in was not very nice, and it was a present, that was the only downfall, hence the 4 stars. It was pretty beat up packaging, but the lamp itself was completely beautiful, so well crafted and will be loved. It arrived in perfect time, thank you.
Beautiful crystal
Beautiful crystal, very happy with my purchase, packed well and quick delivery 😀
Lovely products and quick delivery.
HAVEN'T RECEIVED ITEMS
I haven’t received crystal bracelets which I ordered 2 weeks ago

Reply from Gemstone Gifts Ltd.
The products are just exceptional
Very pleased good quality,pleased with…
Very pleased good quality,pleased with quick delivery.
Lovely pretty little bowl.
I received this lovely bowl earlier than expected so it arrived in time for my birthday. I am thrilled with it, it holds more than I thought it would.
Lovely pretty little bowl, very happy.
Beautiful stones
Beautiful stones, as described. Well packaged and quickly received.
Great quality product
Great quality product, and very protective packaging. Very happy, thank you!
Great service
Great service, I had a little mix up with orders at first but was quickly dealt with and sorted.
Beautiful lamps and fantastic, reliable service
I have ordered selenite lamp and Himalayan salt lamp- I was so impressed with how beautiful and big both lamps are, how well and securely packaged they were and how fast they were delivered. I love the beautiful, healing light they radiate and strongly recommend the company! It’s English business on top of that and not some Amazon shipping from other side of the world. Very wholesome experience all around :)
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