Rachel was nice and supportive, she had to ask questions but I didn't feel pressured or anxious. My only issue was with the booking system, as you could book an appointment for the same day but the st... See more
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About GenderGP Transgender Services
Written by the company
Affirming transgender healthcare services including:
medication, hormones, blockers, blood tests, counselling, prescriptions, self-med swap, plus more.
Access advice and support from our directory of healthcare professionals from all over the world and use our digital platform to get the advice and support you need to be the real you.
GenderGP provides advocacy, support, advice, healthcare and access to a range of complementary services, which enable trans people to live their lives more easily.
Contact info
Online, Worldwide, United Kingdom
- gendergp.com
Replied to 34% of negative reviews
Typically replies within 1 month
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Fantastic and compassionate
Fantastic and compassionate initial consultation which was both incredibly informative and very validating for my teenage son. Our great thanks to Fedora and the team. I would add that the website was very confusing and we initially booked the wrong consultation which caused stress but I understand the website is about to be updated anyway!
Absolutely amazing
Today I spoke to Janice G and she was absolutely amazing! She’s was really helpful and comforting! I’m really excited to start my journey with GenderGP!
Rachel was very helpful overall
Rachel was very helpful overall, understanding and intrested on what I had to say, she listened with great ears and it felt nice talking to her
Thanks meg!
Meg was very easy to talk to and had a very calming vibe which made the whole experience a very pleasent one
I had a meeting with Megan today she…
I had a meeting with Megan today she was absolutely amazing. She communicated really good wasn’t a bad moment help with feeling nervous and and anxious.answered all the questions I had and listened really good
informative gathering session with James Morris
Just had an informative gathering session with James Morris, it was very informative, very useful, very sensitive, it was taken with care to my situation and experiences, and was very kind, Overall was incredibly helpful
Lovely people!
I've just had my first online appointment with GenderGP, with James Morris, and he was great!
Video calls make me very nervous but James put me at ease, explained everything in an easy to understand way, and now I'm on my way to finally get my HRT prescription (potentially by the end of the week!!!! :D Huzzah!!!!) I'm so happy and excited, thank you GenderGP
Signing up was great!
Signing up was great!
I got a very supportive and helpful meeting with James who got me started with GenderGP.
Thank you! :)
Wonderful experience.
I had a really lovely video call with Meg, She had a really positive energy and was very easy to talk to !! 30 minutes flew by and afterwards she wrote a beautiful summery of my journey so far.
Could not appreciate and say enough praise about her!!!!!!
She makes you feel like you can openly and freely talk about your wants, worries and desires without the fear of rejection she is very friendly and understanding. I would highly recommend her to anyone starting your journey
LOVE Meg, loathe AI
My experience so far has been very good the process has been very fast which of course is what I was hoping for. Pretty much everything has been handled by Meg from the consultation to every question I’ve had - could not have had a single better person she has made entirely made this experience what it’s been. She immediately made me feel sooooo comfortable and safe and you can just see how experienced and knowledgeable she is, as well as having such emotional sensitivity and depth. Having a warm friendly face to go to is exactly what we all hope for and I’m so grateful to her!
However, if I did not have Meg to go to I’m unsure of where I would actually find any information or communication I’m looking for, as everything is basically fully AI run on the website. It is not a good system setup to have customers paying £30 a month “membership fee” when they’re paying for all prescriptions, prescriber referrals, consultations separately. The £30 a month doesn’t keep you getting looked after as you would assume and as it should, you have to pay to ask a question through a consultation as you can’t write to an email or phone a number. This has nothing to do with the people keeping it all going, such as lovely Meg, but the people at the top should realise that you can’t endlessly cut staff and maintain efficiency or ethics, and it will ultimately result in a loss of money anyway when customers choose to go somewhere that’s not 90% AI.
I hope this doesn’t become any more of a problem as I’ve seen in some other reviews! Alllllll love to Meg she is a star xxx
Professional, respectful and caring.
I was nervous about approaching GenderGP and explaining my circumstances to someone for the first time. Meg was extremely professional yet put me at ease, at no time putting me under pressure. Everything was explained to me in very simple terms and the process of evaluation and providing me with the right service, very straightforward.
Super help!
James Morris helped me. He was Informative, helpfull, understanding and had all the answers.
Fabulous Service!
Rachel Mae was very thorough and answered all of my questions clearly and kindly. She was very knowledgable and was able to tell me, in great detail, what my journey will look like from here. She put me at ease straight away and I'm really impressed with the service provided by both Rachel and GenderGP - thank you so much!
GenderGP <3
Super helpful as always, always trying to make things easier!
Compassionate understanding from James Morris
We had my son’s IGS with James Morris today, and it was great to see how he understood his anxiety and put him at ease. Kind, considerate session with lots of helpful information and the hope of positive support going forward. Thank you James!
Rachel Mae was completely lovely
Rachel Mae was completely lovely. Session began half an hour late but would absolutely recommend.
Information Gathering- James Morris
James was very understanding and straightforward he answered all my questions and explained everything I needed to know to continue my journey. Highly recommend him and GenderGP!
Patient, warm, kind, good listener
My experience with Meg was wonderful. She created a safe space to discuss a vulnerable topic and took her time to listen to all I had to say.
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