Generator Warehouse Reviews 95

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and efficient delivery. Many people appreciate the helpful and knowledgeable staff, along with the smooth ordering process. The quick communication and prompt delivery are consistently praised, often exceeding expectations. However, some customers experienced minor issues with delivery, such as delayed arrival or damaged goods during transit. Despite these occasional setbacks, people generally found the company to be conscientious, professional, and reliable, with issues being resolved quickly and efficiently.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and prompt... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be excellent, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional customer service. All my questions about the generator were answered in a friendly and professional manner by Michaela. Free next day delivery was available but they delivered a day later... See more

Rated 5 out of 5 stars

Our communications and the help and service we received from this company were excellent. The item we purchased was exactly as described and was extremely well packaged. However, the two hour deliver... See more

Rated 5 out of 5 stars

Really easy ordering system ,I called before hand and found the staff to be very helpful and new their stuff, Delivered on time and the equipment is amazing 🤩

Rated 5 out of 5 stars

Fantastic service and delivery. Everything was delivered next day. Great customer service too as my questions were answered within minutes of asking.


Company details

  1. Generator Shop

Written by the company

At Generator Warehouse, our goal is to provide you with the tools to make an informed choice about your home or business generator, as well as the finest and most comprehensive generator selection available on the market for all categories of generator. We’ll answer all your questions so that you’ll feel confident about the equipment we recommend. You’ll also like knowing that the price you pay will be at or below market rate. What’s more, if something goes wrong or if you are not satisfied with your generator, you won’t be left in the lurch – our team will do our best to help you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Well Done Generator Warehouse.

Very competitively priced, and fast free delivery. The Generator Warehouse will be my go-to supplier for my future generator needs, I also ordered a service kit for my Honda at the same time. Well Done Generator Warehouse, Great service.

December 7, 2024
Rated 5 out of 5 stars

Very helpful…

Very helpful on the phone when I ordered a generator… delivery was within 24 hours… when I then decided that it wasn’t for me, I called them again and they where very understanding… all was straight forward and the generator was returned within 24 hours… excellent service… 👍😎

November 20, 2024
Rated 5 out of 5 stars

I needed a generator in a hurry due to…

I needed a generator in a hurry due to the failure of my old one. I spoke with someone at GW, who assured me delivery times were pretty reliable—1 or 2 days.

Given that I live in Dartmouth and GW is in Leeds, I was a little sceptical, but it arrived the following day, to my great relief.

Needless to say, top marks to GW for supply and APC for delivery. Difficult to envisage getting a better service.

Much thanks

September 11, 2024
Rated 5 out of 5 stars

What Watt?

So we were going camping, and my wife's mobility scooter batteries needed charging. Also the vapes, camping lights and other odds.
Now I was a leccy, so I did the math and decided a 500 watt 2 stroke would do, cheap and cheerful.
I was only half right! yes it did the trick, but it took half a day to charge everything up.
So on our return, I bit the bullet and spent £1200 on a 2200kw Honda generator. Overkill I know but times money.
I can now power all our needs and a new fridge to boot. As to the retailer, well.
No worries! the Honda was delivered very quickly, well packaged, undamaged, and exactly as advertised.
My stepson ran it in for me while we were away for the weekend, and it's now ready for next years camping trip.
Highly recommend this seller.

August 26, 2024

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