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Review summary

Created with AI, based on recent reviews

Evaluating 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive knowledge, and patient approach in explaining complex financial concepts. Many people highlight the excellent customer service, noting that the staff made them feel valued and at ease throughout the process. The service provided is frequently described as insightful and an eye-opener, with consumers appreciating the detailed and well-articulated financial education. Reviewers are particularly impressed with the clear communication, the ease of the process, and the practical advice that helps them achieve their financial goals. However, some people were dissatisfied with the length of the presentations and reported instances where staff were perceived as less accommodating when customers expressed reservations or declined services.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, responsiveness,... See more

Service

Users describe positive interactions with service, highlighting the ease of the entire process from obtaining... See more

User experience

People report positive experiences with the user experience, often describing it as informative, engaging,... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the excellent communication and the... See more

Product

Customers had positive experiences with the products, appreciating the tailored approach and valuable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tunde Amolegbe has been incredibly helpful and has exceeded both my husband’s and my expectations from the very first day we met to the present. Tunde shared his knowledge and expertise to help us bet... See more

Company replied

Rated 5 out of 5 stars

had a great experience on the session with Arrianne and Arvin. The application process was straightforward, and they explained everything clearly without any pressure. They were professional, respon... See more

Rated 5 out of 5 stars

The session with Onyinye Okoro was really an eye opener, very insightful and knowledge filled. She made me understand that irrespective of my earning, with the right guide and knowledge, I shall meet... See more

Company replied

Rated 5 out of 5 stars

Vivian was very helpful, very patient, able to answer alot of questions. She took her time to explain things. She clearly knows her stuff very knowledgeable. Mind blowing experience. Realised wher... See more

Company replied


Company details

  1. Money & Insurance

Information provided by various external sources

Genistar is a financial education company and our mission is to help families become debt free and financially independent. At Genistar, our aim and vision for the future is to help families solve the fundamental problems that keep them from achieving financial independence. We believe that everyone should create a financial game plan to help them achieve their goals for the future.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review

had a great experience on the session with Arrianne and Arvin. The application process was straightforward, and they explained everything clearly without any pressure. They were professional, responsive, and answered all my questions promptly.

What stood out most was how easy they made the entire process, from obtaining a quote to setting up the policy. The customer service was excellent, and I felt valued as a customer throughout.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great Interaction

Great interaction, heart warming, informative and an eye opener...Wunmi was spot on with her presentations ..... Right on point.... Thank you so much Wunmi Jenyo....

May 28, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Kene,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

Rated 5 out of 5 stars

Skilled and flawless induction

Skilled and flawless induction

Michael Ikhayere

I had a very positive and helpful experience with Vince, one of the company's facilitators, who gave me my introductory lecture. The agent took the time to give a thorough explanation of the different opportunities offered by the company and was incredibly knowledgeable. He had such patience.

May 25, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Naomi,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Great introduction to the world of money by Brenda Duncan

Friendly warm and knowledgeable of the product, with a genuine desire to bring financial acumen to everyday people

February 25, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Michael,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 5 out of 5 stars

The communication was excellent

The communication was excellent. They guided me through everything I needed, explaining in detail what I was looking for. Furthermore, Ms. Gloria Agudelo Mejia assisted me in both English and Spanish.

May 25, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Andres,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Business opportunity

I joined for business opportunity. I am happy that I can help others build the financial future they desire.

May 1, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Marte,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

Rated 5 out of 5 stars

Great conversation and assistance

Great conversation and assistance. Very helpful.

May 16, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Joshua,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 5 out of 5 stars

Entered the process for a potential…

Entered the process for a potential employment opportunity and ended up as a client. Icilda was fantastic and so patient with me, whist we did my financial plan. It can be quite an uncomfortable conversation, depending on your relationship with money, but for the process to be as accurate as possible you need to be honest. Icilda took the time to explain everything to me as we went along, and it was really interesting to see my finances laid bare, and spot areas where I could make potential savings. One of the most rewarding parts of the whole experience was being able to see how my actions in the present, could affect my children's financial future. I highly recommend Icilda to go through this process with.

May 1, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Lisa,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Great talks with a financial coach Azariah…

Met with a financial coach Azariah Quansah, and he’s depth of knowledge was great to see. His break down on ways to efficiently pay off the mortgage early Bi weekly was great. And different insurance covers was great to know as well.

May 18, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Jude,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

Rated 5 out of 5 stars

Insightful teaching

Insightful teaching and very knowledgeable session by Azariah Quansah. Very recommended

May 18, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Ophelia,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 4 out of 5 stars

An amazing eye opener program

An amazing eye opener program, especially on Financial education. Business opportunity and the financial plan is no brainier.
The hidden knowledge of Rule 72 worth learning.

May 16, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Elizabeth,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 5 out of 5 stars

Professional, Educational, and Truly Inspiring Experience

I’ve had a great experience with Genistar. Their strong focus on financial education, ethical approach, and professional presentations makes learning both engaging and easy to understand. A special thanks to Kevin Westfield for his patience, professionalism, and good sense of humour, which created a welcoming and pressure-free experience. Genistar’s presentation and business opportunity has been very educational, inspiring, and highly recommendable for anyone seeking personal and financial growth.

October 30, 2025
Unprompted review
Genistar logo

Reply from Genistar

Dear Isaac,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Selah Romain has been so helpful from…

Selah Romain has been so helpful from the first day she was very informative on financial concepts and really enlightened me to know how to make my money work for me. She's also always provided answers for every question asked. Overall I've received a lot of value from the education taught here and it's helped my financial knowledge to grow

December 11, 2025
Unprompted review
Genistar logo

Reply from Genistar

Dear Michael,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

Rated 5 out of 5 stars

Great Experience

Tunde Amolegbe has been incredibly helpful and has exceeded both my husband’s and my expectations from the very first day we met to the present. Tunde shared his knowledge and expertise to help us better understand and improve our current financial situation. Tunde has also been very open to questions, approachable, and extremely knowledgeable in what he does.

May 14, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Karla,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Financial Education

I had my meetings with Michelle Davis. She was helpful, calm and very patient with me. During the meeting she was knowledgeable and presented slides which were informative.
I am pleased with the financial education information Michelle provided to me. I have learnt alot from these meetings and appreciate the information I received as this will help me with decisions I need to make in the very near future

February 13, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Audrey,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

Rated 5 out of 5 stars

A good Service if you have no Financial knowledge.

The Finacial Educator Michelle Davis that I spoke to was very knowledgeable, experienced and gave me some information that I wasn’t familiar with even though I am not going to proceed with the plan I would recommend this service to people who haven’t got any financial experience/education.

May 8, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear David,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Awesome experience with Esther

Awesome experience with Esther, as she was able to break down the financial and life coverage journey down showing how achievable it could be, thanks to her as we look forward securing our future and more

May 5, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Valentine,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Bolaji Labode was very helpful

Bolaji Labode was very helpful, knowledgeable and patient. Highly recommended!

May 1, 2026
Unprompted review
Genistar logo

Reply from Genistar

Dear Ay Ay,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

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