Cheap knockoff. So much false advertising. I was willing to promote their brand too with my social media outlets but no customer service response. I have a feeling that even if people used my code I w... See more
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This company is a SCAM. Do not buy from them. They sent to me a watch that did not work. I emailed them and they said they would escalate the issue to the relevant team. When I tried to follow up... See more
Brought this watch after the company reached out to me on Instagram. It took 7 days to get delivered to my home address; and when opened, there was already a crack on the screen. The voucher code... See more
Very helpful in answering any questions about the item, costs and order tracking! Can’t wait to receive the package!!
Company details
Written by the company
We are a smart watch brand trying to provide the best quality smart watch for an affordable price.
Contact info
30 N Gould St Ste R Sheridan, WY , 82801, Sheridan, United States
- Contact@geno-watch.com
- geno-watch.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I never received my order after I paid…
I never received my order after I paid for it and communicated with the team over Instagram advising it would arrive before Christmas.
Requested for a refund and no reply.
To all the people who are planning to…
To all the people who are planning to buy from GENOWATCH, know that it is a pure scam. Do not believe for a second what they tell you. If you want to offer money to Genowatch, good luck.
my order was never delivered
my order was never delivered, I lost my money because apparently it is a scam, I have been waiting a month for my order to arrive
Here is more than a month and a half
Here is more than a month and a half, I am waiting for my order, difficult to make a customer return.
I can't appreciate a product that I haven't seen yet
Never received product.
Excited
I haven’t received my Watch as of yet but I’m super excited to start using it once it arrives!
NEVER BUY THIS!!!
Watch never work even charge. I tried contacting the company many times about a refund. No answer. Don’t buy this it’s a scam. Please very careful.
Where tf is my Watch
Where tf is my Watch. Plus tjis is a scam just search genowatch scam
Have not received order
great and amazing price
Save your hard-earned money…
Brought this watch after the company reached out to me on Instagram. It took 7 days to get delivered to my home address; and when opened, there was already a crack on the screen.
The voucher code they gave me for 100% off never worked, so had to ask for a new code.
I’ve not advertised it on social media, as I had trouble pairing the watch to my phone, and struggled to find the home menu on the watch.
The manual isn’t of any help either. I tried calling, emailing and messaging them on Instagram, but they aren’t bothered to fix the problem.
Awful company. If you want a smart watch, save your hard-earned money to invest in a wilful smart watch or an Apple Watch.
I never got my watch
I never got my watch. No email to find that works. No phone number to call that works.
SCAM and FRAUD
This company is a SCAM. Do not buy from them. They sent to me a watch that did not work. I emailed them and they said they would escalate the issue to the relevant team. When I tried to follow up with another email, I received a delivery notification failure. Apparently, their email address no longer works. They took my money, sent a watch that did not work, and then refused to fix the problem.
I looked into this company. They previously opened an athletic clothing company called Gymerea. It has a similar logo to Genowatch (so creative, right?), and its IG/Facebook pages have comments from people who didn’t receive what they ordered. Guess that scam/fraud ran out and now they’re watch entrepreneurs while moonlighting as “models” in Bali. So unethical and unscrupulous.
This seems like a group of foreigners in Indonesia calling themselves “entrepreneurs” who own “online businesses” but who are committing fraud because they are based in a country with lax rules and few consumer protection laws.
Very practical and useful
Very practical and useful. Has so much to do and is easy to set up. Looks exactly like an apple watch!
Never received a watch or a refund
VERY helpful
Very helpful in answering any questions about the item, costs and order tracking! Can’t wait to receive the package!!
The physical watch feels flimsy /…
The physical watch feels flimsy / cheap; the toggle feels loose; and it's challenging to use.
Don't waste your time
I was supposed to be an ambassador and help promote the company, I even went as far as getting one for myself and still have yet to receive the genowatch. Very unprofessional company.
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