Geno Watch Reviews 31

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Cheap knockoff. So much false advertising. I was willing to promote their brand too with my social media outlets but no customer service response. I have a feeling that even if people used my code I w... See more

Rated 1 out of 5 stars

This company is a SCAM. Do not buy from them. They sent to me a watch that did not work. I emailed them and they said they would escalate the issue to the relevant team. When I tried to follow up... See more

Rated 1 out of 5 stars

Brought this watch after the company reached out to me on Instagram. It took 7 days to get delivered to my home address; and when opened, there was already a crack on the screen. The voucher code... See more

Rated 5 out of 5 stars

Very helpful in answering any questions about the item, costs and order tracking! Can’t wait to receive the package!!

Company details

  1. Watch Store

Written by the company

We are a smart watch brand trying to provide the best quality smart watch for an affordable price.


Contact info

2.0

Poor

TrustScore 2 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

NEVER BUY THIS!!!

Watch never work even charge. I tried contacting the company many times about a refund. No answer. Don’t buy this it’s a scam. Please very careful.

November 26, 2021
Rated 1 out of 5 stars

Save your hard-earned money…

Brought this watch after the company reached out to me on Instagram. It took 7 days to get delivered to my home address; and when opened, there was already a crack on the screen.
The voucher code they gave me for 100% off never worked, so had to ask for a new code.
I’ve not advertised it on social media, as I had trouble pairing the watch to my phone, and struggled to find the home menu on the watch.
The manual isn’t of any help either. I tried calling, emailing and messaging them on Instagram, but they aren’t bothered to fix the problem.
Awful company. If you want a smart watch, save your hard-earned money to invest in a wilful smart watch or an Apple Watch.

November 11, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM and FRAUD

This company is a SCAM. Do not buy from them. They sent to me a watch that did not work. I emailed them and they said they would escalate the issue to the relevant team. When I tried to follow up with another email, I received a delivery notification failure. Apparently, their email address no longer works. They took my money, sent a watch that did not work, and then refused to fix the problem.

I looked into this company. They previously opened an athletic clothing company called Gymerea. It has a similar logo to Genowatch (so creative, right?), and its IG/Facebook pages have comments from people who didn’t receive what they ordered. Guess that scam/fraud ran out and now they’re watch entrepreneurs while moonlighting as “models” in Bali. So unethical and unscrupulous.

This seems like a group of foreigners in Indonesia calling themselves “entrepreneurs” who own “online businesses” but who are committing fraud because they are based in a country with lax rules and few consumer protection laws.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

VERY helpful

Very helpful in answering any questions about the item, costs and order tracking! Can’t wait to receive the package!!

October 12, 2021
Rated 1 out of 5 stars

Don't waste your time

I was supposed to be an ambassador and help promote the company, I even went as far as getting one for myself and still have yet to receive the genowatch. Very unprofessional company.

October 11, 2021

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