Genomelink Reviews 1,413

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Clearly states no credit card needed But as soon as you upload your DNA and get the report that results are ready you try looking for them only to find that you have to pay to get access to the result... See more

Rated 2 out of 5 stars

I was disappointed with the results. It was a waste of time and money. To make matters worse, they kept sending promotional emails every day afterward.

Rated 5 out of 5 stars

The Deep ancient bloodline is awesome, I would have never believed I had ancient history all over the world dating thousands of years ago. The sample test giving us information before fully purchasin... See more

Rated 5 out of 5 stars

I had no idea how many different heritages I had. It is fun also to check out so much info. Also, learning about the Neanderthal and how I also have a semi large amount of 1.70% and nearly died from c... See more

Company details

  1. Genealogist
  2. Association or Organization

About Genomelink

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3.3

Average

TrustScore 3.5 out of 5

1K reviews

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Rated 5 out of 5 stars

ACCURATE ANCESTRY, ESP. FOR MINORITIES, GREAT CUSTOMER SERVICE

Genomelink has pretty accurate ancestry results, but it especially excels at accurately revealing and identifying trace ancestry, which is something that really puts them ahead of the bigger DNA companies, especially regarding minority and non-European ethnicities.

Multiple family members, including myself, have taken multiple Genomelink tests: Global, Native American, Asian, Ancient Bloodlines and Deep Ancestry.

These were vitally crucial, along with corroborative evidence from other DNA companies, in helping us figure out our ancestry through our grandma, who was not raised by her biological parents (and in a foreign country that wiped out their indigenous names, records and identity).

They also have fantastic customer service and were very generous to me. I was managing an account for my mom, who lives on the other side of the world. Genomelink offered a 24 hour 50% off Global test, but because of the time difference in talking to my mom, I couldn’t really take advantage of it before it expired. I asked if they would still honor it after the 24 hours, and they said yes and made special arrangements for me to get the 50% off test.

I also had some questions about various family members’ results. A very kind, patient and knowledgeable staff member went back and forth with me several times to answer very long and technical questions. A few different staff did this with me at other times too. The other major companies just gave me generic auto replies that did not answer my specific questions , so Genomelink really excels at the customer service.

I also want to make a comment to those people saying Genomelink is a scam and inaccurate.

I’ve read a lot of reviews accusing them of giving inaccurate ancestry results. Pretty much all of these comments come from ignorance of genetics and people groups rather than inaccuracy in test results.

I’ve studied 300 hrs of genetics. You have to be aware of migrations and mixing of populations when understanding your DNA results.

For example:

People with Iberian ancestry will likely show African too because they generally have a small amount of African from historical conquests.

British and Scandinavians may show Arctic from Sami admixture. Native Americans also came to Europe and admixed with some Europeans, although be aware that Germanic people sometimes show a small amount of Native American from an ancient connection and it is not a recent native ancestor.

Japan will also often show Korean, SE Asian and even Austronesian due to migrations and shared genes.

East European or Slavic may show Dravidian, Indian or Asian if you have Roma heritage.

And there are many more examples like that.

So don’t just automatically believe the reviews saying Genomelink is inaccurate in ancestry. The vast majority that I have read are simply ignorance of genetics, people groups and migrations. Once you understand these things, you will gain a great appreciation of how powerful their algorithms are and how great they are at pulling out even the very tiniest amounts of trace ancestry. Their approach was a vital key in cracking our own mystery that no other DNA company could solve for us.

I also know that the labs that develop Genomelink’s tests specifically focus on minority ethnicities. They also have a much greater diversity in their database than the mainstream companies. Furthermore, they don’t solely derive their reference samples from their users, like most of the other DNA companies. They use scientific databases.

Especially if you’re looking to identify trace amounts of minority and non European ancestry, Genomelink is far above its competitors.

June 18, 2024
Unprompted review
Rated 1 out of 5 stars

Ljudmila and Horst Stoppel -are husband…

Ljudmila and Horst Stoppel -are husband and wife 65 years married --not identical 100 % twin ,over 3 years age difference.born in differed countries, different parents--please explain-----our DNA match
????????? Horst -Ljudmila

May 4, 2024
Rated 1 out of 5 stars

Disappointing

Too many e-mails and frankly not really relevant to today’s genealogist. Waste of money, that I am disputing with my CC company.

June 5, 2024
Rated 5 out of 5 stars

Great Free Resources for…

Great Free Resources for Budget-Conscious Users

I am pleased with GenomeLink’s website and the valuable free information it provides. On a very tight budget, I couldn’t afford any of the additional offerings, but I still found the free resources to be very useful and satisfying.

June 3, 2024
Rated 1 out of 5 stars

Gotcha scheme

This whole place is a gotcha scam.

You buy a dna reading that can only be fully read by buying more of their gotcha schemes which can only be fully understood by buying even more gotcha schemes from them.

I'm pretty sure nothing on the website is accurate and even tho what you purchase isn't reoccurring it will bill you again for absolutely no reason other than to bill you again.

June 2, 2024
Unprompted review
Rated 1 out of 5 stars

The first incident I had with this…

The first incident I had with this company was telling me about an Ancestry I supposedly had in my DNA which left me extremely excited and wanted to pay to learn more. Upon getting the results back, I took first notice that what I originally saw and after paying were two completely different things. I reached out to customer service and someone named Akiko only to wanted to argue with me about how Levantine is apart of East Asia and how I wasn’t getting a refund back because their reports were accurate as if I can’t use Google for free and see that Levantine is definitely NOT in east Asia. Finally someone else with common sense came on and apologized and issued me a refund for their false advertisement on the site.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Very entertaining, love to renew and rate new traits every week and make my contribution. I am shocked how precise and correct some genetic traits are, definitely can relate.

June 1, 2024
Rated 5 out of 5 stars

Really like it

Really like it. My original ancestry test just showed mainly Arab and Hispanic, which I was skeptical because both of my parents bloodline originated in Europe,but obviously eventually got the Arab (my dad) and got the little Hispanic (my mom). So this did show me my European roots.

May 27, 2024

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