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Review summary

Created with AI, based on recent reviews

Evaluating 947 reviews, most reviewers were somewhat happy with their experience overall. Many people found the customer service to be excellent, with staff being helpful, understanding, and quick to resolve issues like missing orders or incorrect items, often providing refunds efficiently. Some customers also reported positive experiences with the product, noting ease of use, a balanced formula, and feeling good with no side effects, with some even experiencing curbed appetite. However, some people were dissatisfied with the product, stating it was ineffective or caused adverse reactions such as sickness or skin irritation. There were also concerns about the ordering process, with some reviewers experiencing issues like unexpected subscriptions, incorrect charges, or difficulty canceling orders and obtaining refunds, even when promised.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers express disappointment, reporting no weight loss,... See more

Quality

Users describe ambiguous interactions with quality. While some reviewers praise the patches as very good,... See more

Order

Consumers find order experiences to be ambiguous. While some customers report smooth experiences from... See more

Refund

Customers had ambiguous experiences with refunds. While some reviewers reported quick and full refunds, with... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried these a month ago had a bad reaction, contacted customer service they told me to stop using which I did. What I don't think people realise you are signing up for a subscription. One month la... See more

Rated 4 out of 5 stars

I ordered the product after reading a good review and waited 3weeks with no response whatsoever. I then did more research and decided I had waited long enough so I asked to cancel. I was told the orde... See more

Rated 5 out of 5 stars

I inadvertently ordered too many packs. On contacting Gentle Patches and Inde at the company, who did everything possible to correct my mistake. They managed to cancel my order and hopefully my credit... See more

Rated 5 out of 5 stars

I messed up, gave only a partial delivery address. Emailed for help, quick response. Purchase back out for delivery. Checked again, as delivery hadn't arrived, again quick helpful response. Great... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

980 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

My experience with these patches has…

My experience with these patches has been mixed so far. The kollagen formula makes my skin feel softer, which is what I wanted, but they sometimes come loose by lunchtime when I'm moving around at work. I'll keep using them but wish the adhesive lasted longer throughout the day.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Missing Delivery

I received a notice my product was delivered but it wasn't at my front door. I contacted the customer support line. They researched the delivery and told me it was left in a mail locker at our mail house in my gated community. They were so polite and patient and kind. They sent me further emails to doublecheck they were definitely in the locker. They have provided the best support and customer service I have ever experienced. I look forward to using this product.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I Feel like it is helping me

I Feel like it is helping me . I don't feel it is a strong as the injection.However , it does help suppress the appetite.
I like the idea that it's safer and then i'm not injecting myself with the medication
There's only been a week.I definitely will continue hoping for the best

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I have had excellent service from this company. I made a mistake with my initial order and emailed as soon as I realised. This company rectified my mistake almost immediately, within a matter of hours. Saved me a lot of worry. Excellent excellent service.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

The berberine patch didn't stick during…

The berberine patch didn't stick during my morning jog, which was frustrating since I'd applied it fresh. I switched to wearing it on my chest instead of my arm and that solved the problem, but it shouldn't require trial and error to figure out the best placement.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Items well received. There was a slight issue with postage fees. My query to customer service was responded to and resolved immediately. Excellent customer service which is very unusual these days so would highly recommend this company.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I thought this was a scam after I was…

I thought this was a scam after I was charged more than I thought I was wanting to pay. I figured I would never hear back from anyone and never receive the product. As it turns out, this company really does care and responded back to me within a day and reassured me that they were sorry for the confusion on my order and that they would offer me a refund.

April 24, 2026
Unprompted review

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