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Review summary

Created with AI, based on recent reviews

Evaluating 947 reviews, most reviewers were somewhat happy with their experience overall. Many people found the customer service to be excellent, with staff being helpful, understanding, and quick to resolve issues like missing orders or incorrect items, often providing refunds efficiently. Some customers also reported positive experiences with the product, noting ease of use, a balanced formula, and feeling good with no side effects, with some even experiencing curbed appetite. However, some people were dissatisfied with the product, stating it was ineffective or caused adverse reactions such as sickness or skin irritation. There were also concerns about the ordering process, with some reviewers experiencing issues like unexpected subscriptions, incorrect charges, or difficulty canceling orders and obtaining refunds, even when promised.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers express disappointment, reporting no weight loss,... See more

Quality

Users describe ambiguous interactions with quality. While some reviewers praise the patches as very good,... See more

Order

Consumers find order experiences to be ambiguous. While some customers report smooth experiences from... See more

Refund

Customers had ambiguous experiences with refunds. While some reviewers reported quick and full refunds, with... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried these a month ago had a bad reaction, contacted customer service they told me to stop using which I did. What I don't think people realise you are signing up for a subscription. One month la... See more

Rated 4 out of 5 stars

I ordered the product after reading a good review and waited 3weeks with no response whatsoever. I then did more research and decided I had waited long enough so I asked to cancel. I was told the orde... See more

Rated 5 out of 5 stars

I inadvertently ordered too many packs. On contacting Gentle Patches and Inde at the company, who did everything possible to correct my mistake. They managed to cancel my order and hopefully my credit... See more

Rated 5 out of 5 stars

I messed up, gave only a partial delivery address. Emailed for help, quick response. Purchase back out for delivery. Checked again, as delivery hadn't arrived, again quick helpful response. Great... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

980 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tried the dopamine patch because I work…

Tried the dopamine patch because I work long hours and my energy was all over the place with coffee. With traditional supplements you get this rush and then a crash, right. These patches give me steady support throughout the day without that jittery feeling. It's a different experience entirely. I'm genuinely impressed with how consistent the effect is compared to capsules I was taking before.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

I e mailed the seller saying I had…

I e mailed the seller saying I had ordered some supplements by mistake along with my order. They replied quickly and offered me a part refund of 40%. This was sorted quickly. Good customer care.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased one envelope of patches

I purchased one envelope of patches. During the checkout, they kept offering me these offers to additional envelopes for a reduced fee. I clicked no multiple times. I checked out and two days later when I was checking my credit card bill they had put through another $90 for nine envelopes of patches that I did not request. I contacted them immediately upon seeing the charge. The order had not been shipped, but they insisted it had been and said I had to wait until I receive the order. That was about about 10 days later. I immediately went on their website to fill out the refund form, which requires that I pay shipping back and a $5 restocking charge which I was willing to do. Their response was to offer me 50% off to keep the items that I did not want. I turned down that offer and went forward with my refund and I’ve received no response from them. I subsequently contacted my credit card company to dispute the charge for the items that I did not order. It’s a very sneaky way of doing things. Most companies when you are checking out and they have a special offer, if you accept the offer, there is one total charge. But this was put through two different charges, and the second one was unauthorized by me. What I also find interesting is that in order to request a refund, They would like all this information about if you used their product, how you used it when you used it and a multitude of questions that should not be part of the inquiry.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

I was sceptical

I was sceptical, but I decided to try these patches. They aren't very expensive, so I figured it was worth the small investment. After a couple of days using them I noticed a clear difference in my energy levels and my mood. I now take three of these patches; Creatine, NAD+, and Dopamine, everyday and I feel great! They made a believer out of me!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Happy

When I got in touch ,they responded straight away, and was on the ball with me all the way . Very positive and helpful.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience. Great customer service.

I placed an order with Gentle Patches. I encountered a problem with my order. A young man named Patrick came to my rescue he was amazing. From start to finish he was so kind very professional, but also very empathetic to my problem. He sorted everything out so quickly, asked me if I was happy with what he proposed before he went ahead with anything. Who could ask for better service. Patrick is a credit to this Company and they should be very proud to have him. I would highly recommend dealing with them. I will again with no problem.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

I have been using GLP-1 patch for 3…

I have been using GLP-1 patch for 3 weeks. I have lost a few pounds and they they definitely made me less hungry.
The one star is because they have messed with my Hrt medication. I have had a menstrual period and period pains (which i haven't had in 10 years) and gastrointestinal problems for the last week.
Has anyone else suffered this reaction. Im writing this on behalf of my wife.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

No effect at all.

No effect at all.
After one month of only one time purchase. It tried to withdraw money from my account . 😒 definitely don't order from them at all.
Worst product. Your account will be never safe .

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding. I had a problem with my order and in seconds they got back with me and helped me with my order. They were courteous and understanding. I rarely get that anymore from a customer service representative!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

I've bought from this site three times…

I've bought from this site three times now and every order arrived within 48 hours, packaged carefully with a handwritten thank-you note included. Their customer service responded to my question about vegan ingredients the same day I asked.

January 24, 2026
Unprompted review

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