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Review summary

Created with AI, based on recent reviews

Evaluating 947 reviews, most reviewers were somewhat happy with their experience overall. Many people found the customer service to be excellent, with staff being helpful, understanding, and quick to resolve issues like missing orders or incorrect items, often providing refunds efficiently. Some customers also reported positive experiences with the product, noting ease of use, a balanced formula, and feeling good with no side effects, with some even experiencing curbed appetite. However, some people were dissatisfied with the product, stating it was ineffective or caused adverse reactions such as sickness or skin irritation. There were also concerns about the ordering process, with some reviewers experiencing issues like unexpected subscriptions, incorrect charges, or difficulty canceling orders and obtaining refunds, even when promised.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers express disappointment, reporting no weight loss,... See more

Quality

Users describe ambiguous interactions with quality. While some reviewers praise the patches as very good,... See more

Order

Consumers find order experiences to be ambiguous. While some customers report smooth experiences from... See more

Refund

Customers had ambiguous experiences with refunds. While some reviewers reported quick and full refunds, with... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried these a month ago had a bad reaction, contacted customer service they told me to stop using which I did. What I don't think people realise you are signing up for a subscription. One month la... See more

Rated 4 out of 5 stars

I ordered the product after reading a good review and waited 3weeks with no response whatsoever. I then did more research and decided I had waited long enough so I asked to cancel. I was told the orde... See more

Rated 5 out of 5 stars

I inadvertently ordered too many packs. On contacting Gentle Patches and Inde at the company, who did everything possible to correct my mistake. They managed to cancel my order and hopefully my credit... See more

Rated 5 out of 5 stars

I messed up, gave only a partial delivery address. Emailed for help, quick response. Purchase back out for delivery. Checked again, as delivery hadn't arrived, again quick helpful response. Great... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

982 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I've bought from this site three times…

I've bought from this site three times now and every order arrived within 48 hours, packaged carefully with a handwritten thank-you note included. Their customer service responded to my question about vegan ingredients the same day I asked.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Professional attitude

I had to cancel subscription for health reasons and found hard to do myself as link wouldn't work. I messaged them and they gave me a senior manager who cancelled for me. I found them helpful and supportive

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Did absolutely nothing and cost way too…

Did absolutely nothing and cost way too much. The Customer service is horrible. Made a mistake bought this on Facebook. I thought I was paying 14.95 then got charged about $150ish dollars. Went to return, they wouldn’t let me, got 1/2 back, started using. It’s not doing anything.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Rash and awful service

Gentle patches gave me a rash after a few days of use and when I tried to return them, it became a nightmare. They gave me several requirements before they would even provide an address and return procedures. I returned package as described, but they rejected my package. Terrible customer service.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Gentle Patches are a fraudulent…

Gentle Patches are a fraudulent company. They take your subscription and do not cancel it when requested. They will steal your money. Do not trust these people. The patches dont work anyway. Waste of money.
To the company REFUND MY MONEY OR I WILL PROSECUTE YOU FOR THEFT.

April 19, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute sham. Scam patches uk

Absolute sham. Tried these patches. First of all I had to chase up after being charged and finally arrives 2 weeks later. zero benefits, and they set me up a subscription which I did not authorise and have been charged again. Guess what. I can’t cancel and still trying to deal with this . Currently 11 emails in and still currently subscribed. Please save your cash and avoid scam patches uk

April 19, 2026
Unprompted review
Rated 3 out of 5 stars

I haven't received the patches

I haven't received the patches. No one gets back to you and there is no way to get my money back either as there is no response from their so called 'help team'
Absolutely ridiculous!!!

Update....
I have received an email from their customer service, so will keep an update on the progress

Update...
In the past week I received communication from gentle patches and they had apologised and assured me that a new set of patches will arrive in a few days as the courier lost the original order.
They kept me updated throughout and I did receive the patches as promised.

Will see how it goes

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

After battling my claim with Gentle…


After battling my claim with Gentle Patches GLP-1 company for over eight weeks I finally got a response from the FTC (federal trade commission ) The GENTLE PATCHES Co. is fraudulent company be aware for charges and product that does not work, it’s simply a STICKER. For those who are purchasing this product and many other patches the company offer you will be placed I. AUTO shipment whether you want to or not, charges cannot be disputed, Phone number is no longer i. Use.

Company and business is out of Lithuania, The Company phone number is registered in New York, there is no (714) are code in NY, the (714) are code is in California. Patches are being shipped from San Bernardino, California.

The Police department where my claim was filled is still investigating the co.
My money was never returned and no emails were answered, phone numbers are disconnected.
Make sure you contact your local authorities if you are still purchasing from GENTAL PATCHES

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

So I bought the glp1 patches for 1…

So I bought the glp1 patches for 1 month. First off, the subscription flag is preticked. But the way it's worded and designed, it doesn't instantly seem like it will set up a subscription. I work with webdesign, and their methods are very predatory.
I then tried to cancel, nowhere in their website it's an option. It doesn't get logged as an option on paypal either, I suspect they would try to take the money later anyway.... so you actually cannot cancel it yourself. Had to email several times to get it cancelled.
Then the side lists 1-2 days to process order, up to 5 working days to dispatch. Dispatch label was generated straight away, Yodel did not arrive the items 6 working days later. When queried, 2 days later they tell me Yodel lost it. I highly doubt it, they never even received it!
Then eventually I cancel transcation on paypal, paypal refund me and then the company says to paypal I received the item afterall, so can I cancel the refund. Wait, what? The tracking is still saying label created, item not delivered, so received what???
Avoid like a plague.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - AVOID AVOID AVOID

Ordered before reading reviews here and wish I had. Absolute scam. been emailing since the moment I placed the order, over and over, asking to cancel, all my emails have been completely ignored for almost 2 weeks now and I fear they have set up a subscription without my knowledge and I cannot cancel. Reporting to bank. DO NOT get sucked into this.

April 8, 2026
Unprompted review

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