Gentle Rattle of China Reviews 110

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

All my items were received with no shipping issues of any kind. My pieces are stunning and I continue to be amazed how Willa manages to surprise us all with her finds. Thank you Willa for your wonder... See more

Company replied

Rated 5 out of 5 stars

The parcel arrived promptly. It was an encouragingly large box which refused to rattle when gently shaken - always a good sign. The cup and saucer were very securely packed and, when unwrapped, proved... See more

Company replied

Rated 5 out of 5 stars

I have purchased twice now from Willa and her knowledge and great customer service makes me think I will be buying more from her in future. She ships quickly and packs items very well. I love that s... See more

Company replied

Company details

  1. Interior Designer
  2. Living Room Furniture Store

Information provided by various external sources

We provide bespoke Antique Porcelain of the finest quality and in good usable condition. We thoroughly research the history and background of each item and provide care instructions. Worldwide shipping. "The sound of the gentle rattle of china cup on china saucer drives away all demons, a little-known fact.” - Terry Pratchett


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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Rated 5 out of 5 stars

Beautiful cup and saucer

Beautiful cup and saucer. Very well wrapped and delivered quickly. Thank you.

January 7, 2025
Gentle Rattle of China logo

Reply from Gentle Rattle of China

Thank you so much for your kind words Sara!

Rated 5 out of 5 stars

As always

As always, a great experience. Willa does a great job and certainly knows porcelain.

February 8, 2024
Rated 5 out of 5 stars

We are completely thrilled with our…

We are completely thrilled with our purchase from Gentle Rattle of China. The items are in such beautiful condition. Exactly as described and beautifully packed and shipped. So happy we made this purchase and would definitely buy from Gentle Rattle of China again.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

I have purchased superb Alcock…

I have purchased superb Alcock porcelain from Gentle Rattle of China.
They have been produced in the 19th century,
But they have been for use because of hard paste porcelain and they are still in the beautiful condition.

October 4, 2023
Gentle Rattle of China logo

Reply from Gentle Rattle of China

Thank you for your kind words Kazuya! Very pleased to hear you like them, and I hope you'll enjoy these pieces for many years!

Rated 5 out of 5 stars

Wonderful

Wonderful! Gorgeous plate as described and pictured. Very pleased. A reliable and exceptional dealer with the finest wares. She also has a scholarly depth of knowledge.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful experience from order to receipt.

Well-informed as to status of package. Thoughtful emails from Willa. Safe delivery of precious purchase. Thank you.

August 16, 2023
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Reply from Gentle Rattle of China

Thank you for your kind words Joy, and enjoy the beautiful plate!

Rated 5 out of 5 stars

Brilliant service throughout with…

Brilliant service throughout with excellent accompanying descriptions and history. Beautifully packed and I love the whole experience of buying from Gentle Rattle of China.

July 14, 2023
Unprompted review
Gentle Rattle of China logo

Reply from Gentle Rattle of China

Thank you for your kind words, and so pleased to hear you are enjoying your purchase!

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible! Will be buying again from Willa.

The cup is in excellent condition with Willa providing a wonderful history of the cup. It was securely packed and safely arrived in France with no damages.

March 7, 2023
Gentle Rattle of China logo

Reply from Gentle Rattle of China

Thank you Charlie, so pleased the cup was so gratefully received!

Rated 5 out of 5 stars

Yes lovely to deal with.

Yes lovely to deal with.. a helpful voice at the end of the line and that’s special in this day and age.

January 30, 2023
Gentle Rattle of China logo

Reply from Gentle Rattle of China

Thank you Lucy and enjoy your beautiful vases!

Rated 5 out of 5 stars

The porter mug was lovely thankyou

The porter mug was lovely thankyou; excellent service throughout,and goood delivery service as well

January 8, 2023
Unprompted review
Gentle Rattle of China logo

Reply from Gentle Rattle of China

Thank you for your kind words Francis, I am pleased this special and historical piece has found a good home, enjoy and let's bring out a toast to Thomas Dixon and William Cooke!

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