Gentle Rattle of China Reviews 110

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

All my items were received with no shipping issues of any kind. My pieces are stunning and I continue to be amazed how Willa manages to surprise us all with her finds. Thank you Willa for your wonder... See more

Company replied

Rated 5 out of 5 stars

The parcel arrived promptly. It was an encouragingly large box which refused to rattle when gently shaken - always a good sign. The cup and saucer were very securely packed and, when unwrapped, proved... See more

Company replied

Rated 5 out of 5 stars

I have purchased twice now from Willa and her knowledge and great customer service makes me think I will be buying more from her in future. She ships quickly and packs items very well. I love that s... See more

Company replied

Company details

  1. Interior Designer
  2. Living Room Furniture Store

Information provided by various external sources

We provide bespoke Antique Porcelain of the finest quality and in good usable condition. We thoroughly research the history and background of each item and provide care instructions. Worldwide shipping. "The sound of the gentle rattle of china cup on china saucer drives away all demons, a little-known fact.” - Terry Pratchett


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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Rated 5 out of 5 stars

Happy customer

My purchase arrived safely to Canada,quickly, just 10 days after placing the order. It was beautifully packed. A lovely piece just as described. I am very pleased with it and the whole experience.

October 1, 2022
Gentle Rattle of China logo

Reply from Gentle Rattle of China

Thank you for your kind words Barbara! And enjoy your beautiful sucrier :-)

Rated 5 out of 5 stars

Five star experience and item of great quality. I tried to resist when I saw a…

I tried to resist when I saw a particularly splendid plate on this Instagram account, but I couldnt help buying it. The item arrived promptly, was beautifully and safely wrapped, and the seller was involved and helpful. A very good experience all round.

October 1, 2022
Unprompted review
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Reply from Gentle Rattle of China

Thank you Miranda, it's my pleasure and enjoy your treasure!

Rated 5 out of 5 stars

Thank You so Much

Finally, my Imari teacup has arrived after three weeks with German customs. It's in excellent condition and was packed very safely. I also appreciate the care instructions you have enclosed. Thank you very much it was a pleasure doing business with you.

July 11, 2022
Unprompted review
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Reply from Gentle Rattle of China

Thank you Chamud, and enjoy your beautiful cup!

Rated 5 out of 5 stars

Loved my items

Loved my items. Packaged very well. A pleasure to do business with Gentle Rattle of China.

July 10, 2022
Unprompted review
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Reply from Gentle Rattle of China

Thank you Wendy and enjoy!

Rated 5 out of 5 stars

Fabulous small business

Fabulous small business - she takes such care with each item. I’m a repeat customer.

July 3, 2022
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Reply from Gentle Rattle of China

Thank you for your kind words Shannon, so pleased it arrived safely and you are happy - enjoy!

Rated 5 out of 5 stars

Very professional

Very professional, web site very easy to work through, payment made and items purchased were well wrapped and secure and arrived within 48 hours.
Excellent service

July 2, 2022
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Reply from Gentle Rattle of China

Thank you for your kind words Philip, so pleased it arrived safely and you are happy - enjoy!

Rated 5 out of 5 stars

No Rattles

The parcel arrived promptly. It was an encouragingly large box which refused to rattle when gently shaken - always a good sign. The cup and saucer were very securely packed and, when unwrapped, proved to be everything I expected. All aspects of the service were excellent - I thoroughly recommend GRoC.

May 22, 2022
Unprompted review
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Reply from Gentle Rattle of China

Thank you David! You are a wonderful client and I am so glad you enjoy your pieces.

Rated 5 out of 5 stars

Chamberlains dessert service

Hi Willa,

just to say a big thank you for packing up so perfectly and sending the dessert service in a safe and secure condition, I absolutely love it and feel so lucky to have it too admire.

Many thanks once again

Regards Theresa

January 20, 2022
Unprompted review
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Reply from Gentle Rattle of China

thank you so much Theresa, enjoy your dessert service!

Rated 5 out of 5 stars

I absolutely love my porcelain teacups

I absolutely love my porcelain teacups, they are beautiful and make me smile every time I use them! Willa did a fantastic job wrapping them for shipping and they arrived in perfect condition!

April 23, 2021
Unprompted review
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Reply from Gentle Rattle of China

Thank you so much Mary!

Rated 5 out of 5 stars

Oh Willa

Oh Willa! It is always such a pleasure to deal with you and the Gentle Rattle - and looking forward to reading your monthly column too.

April 17, 2021
Unprompted review
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Reply from Gentle Rattle of China

Thank you Helen and I hope you are enjoying the columns!

Rated 5 out of 5 stars

Excellent service

Returning customer (2nd purchase and hope for more). Great quality, reliable item descriptions and detailed photos, seller does and excellent job of environment friendly packaging and manages to deliver in more than reasonable time even in the middle of a pandemic. Highly recommend!

February 27, 2021
Unprompted review
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Reply from Gentle Rattle of China

Thank you so much Krisztina! Enjoy your items!

Rated 5 out of 5 stars

As good as online shopping gets

Could not be better. My order arrived across the pond two days after purchase. All questions answered in a timely manner. The cups and saucer arrived in perfect condition and were exactly as described. I would not hesitate to order from this seller in the future.

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

An unparalleled shopping experience!

Every aspect of my shopping experience with the Gentle Rattle of China was superb! From the painstakingly researched history of how and where my lovely Coalport plate was created to the beautifully-composed high-resolution photographs on the website to the speed with which my plate was shipped and delivered, everything was perfect. Thanks to Willa, I am now absolutely fascinated (perhaps even mildly obsessed) with the history of antique English porcelain. And having visited the websites of countless English porcelain sellers, I can honestly say that Willa's is far and away the best!

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

I have purchased twice now from Willa…

I have purchased twice now from Willa and her knowledge and great customer service makes me think I will be buying more from her in future. She ships quickly and packs items very well. I love that she is so passionate about china and her videos are a real educational tool.
If you see something you like purchase it quickly as items are sold quickly.

July 4, 2019
Unprompted review
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Reply from Gentle Rattle of China

Thank you for your kind words Marie! And I am so pleased you are happy with your purchases.

Rated 5 out of 5 stars

Goods arrived today

Goods arrived today. Also, thank you if you have the opportunity.

and is there a Weilman's Cameo Blue?

November 6, 2018
Unprompted review
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Reply from Gentle Rattle of China

Hello Kazuhisa Yoda, thank you, glad it arrived safely! The Cameo cups are extremely rare and when I can get one, I will - and I'll let you know if I find a blue one. But these are very hard to get. Kind regards, Willa

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