All my items were received with no shipping issues of any kind. My pieces are stunning and I continue to be amazed how Willa manages to surprise us all with her finds. Thank you Willa for your wonder... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
All my items were received with no shipping issues of any kind. My pieces are stunning and I continue to be amazed how Willa manages to surprise us all with her finds. Thank you Willa for your wonder... See more
Company replied
The parcel arrived promptly. It was an encouragingly large box which refused to rattle when gently shaken - always a good sign. The cup and saucer were very securely packed and, when unwrapped, proved... See more
Company replied
I have purchased twice now from Willa and her knowledge and great customer service makes me think I will be buying more from her in future. She ships quickly and packs items very well. I love that s... See more
Company replied
You had what I needed. It was packed well and got here safely Efficient and speedy
We provide bespoke Antique Porcelain of the finest quality and in good usable condition. We thoroughly research the history and background of each item and provide care instructions. Worldwide shipping. "The sound of the gentle rattle of china cup on china saucer drives away all demons, a little-known fact.” - Terry Pratchett
Walthamstow, E17, London, United Kingdom
Lovely china that arrived beautifully packed and very promptly.

Reply from Gentle Rattle of China
My purchase arrived safely to Canada,quickly, just 10 days after placing the order. It was beautifully packed. A lovely piece just as described. I am very pleased with it and the whole experience.

Reply from Gentle Rattle of China
I tried to resist when I saw a particularly splendid plate on this Instagram account, but I couldnt help buying it. The item arrived promptly, was beautifully and safely wrapped, and the seller was involved and helpful. A very good experience all round.

Reply from Gentle Rattle of China
Finally, my Imari teacup has arrived after three weeks with German customs. It's in excellent condition and was packed very safely. I also appreciate the care instructions you have enclosed. Thank you very much it was a pleasure doing business with you.

Reply from Gentle Rattle of China
Loved my items. Packaged very well. A pleasure to do business with Gentle Rattle of China.

Reply from Gentle Rattle of China
Fabulous small business - she takes such care with each item. I’m a repeat customer.

Reply from Gentle Rattle of China
Very professional, web site very easy to work through, payment made and items purchased were well wrapped and secure and arrived within 48 hours.
Excellent service

Reply from Gentle Rattle of China
The parcel arrived promptly. It was an encouragingly large box which refused to rattle when gently shaken - always a good sign. The cup and saucer were very securely packed and, when unwrapped, proved to be everything I expected. All aspects of the service were excellent - I thoroughly recommend GRoC.

Reply from Gentle Rattle of China
Hi Willa,
just to say a big thank you for packing up so perfectly and sending the dessert service in a safe and secure condition, I absolutely love it and feel so lucky to have it too admire.
Many thanks once again
Regards Theresa

Reply from Gentle Rattle of China
The little vase reached me within 4 days. It was well packed, and as beautiful as the pictures suggested

Reply from Gentle Rattle of China
I absolutely love my porcelain teacups, they are beautiful and make me smile every time I use them! Willa did a fantastic job wrapping them for shipping and they arrived in perfect condition!

Reply from Gentle Rattle of China
Oh Willa! It is always such a pleasure to deal with you and the Gentle Rattle - and looking forward to reading your monthly column too.

Reply from Gentle Rattle of China
Returning customer (2nd purchase and hope for more). Great quality, reliable item descriptions and detailed photos, seller does and excellent job of environment friendly packaging and manages to deliver in more than reasonable time even in the middle of a pandemic. Highly recommend!

Reply from Gentle Rattle of China
Good quality and the package Is arrive so fast.. thanks Willa for assisting
Could not be better. My order arrived across the pond two days after purchase. All questions answered in a timely manner. The cups and saucer arrived in perfect condition and were exactly as described. I would not hesitate to order from this seller in the future.
Every aspect of my shopping experience with the Gentle Rattle of China was superb! From the painstakingly researched history of how and where my lovely Coalport plate was created to the beautifully-composed high-resolution photographs on the website to the speed with which my plate was shipped and delivered, everything was perfect. Thanks to Willa, I am now absolutely fascinated (perhaps even mildly obsessed) with the history of antique English porcelain. And having visited the websites of countless English porcelain sellers, I can honestly say that Willa's is far and away the best!
I have purchased twice now from Willa and her knowledge and great customer service makes me think I will be buying more from her in future. She ships quickly and packs items very well. I love that she is so passionate about china and her videos are a real educational tool.
If you see something you like purchase it quickly as items are sold quickly.

Reply from Gentle Rattle of China
Goods arrived today. Also, thank you if you have the opportunity.
and is there a Weilman's Cameo Blue?

Reply from Gentle Rattle of China
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.