Its easy to be scepticle for non OEM Parts however as they stated not the cheapest but with metal reinforcement that mimicked the original I removed. Having cleaned up the rear door, a little WD-... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great door aperture seal at a great price. Original one sent out was 2 inches short. I contacted them with a photo of the issue and Yun responded by apologising and sending out a longer one the very s... See more
The price was very competitive, and the seal fitted the Freelander 2 perfectly. Additionally, the postage by Royal Mail was only 13 pounds, and the item arrived in ten days. Customs duty was paid at t... See more
Just had a great experience with Genuine Motors who shipped item fast and well packaged. I have dealt with their customer services recently due to personal circumstances which prevented me from using... See more
Company details
Written by the company
We are an online vehicle parts trader. We have wide selection on rubber components, weatherstrips, windscreen mouldings.
Contact info
Unit E, Six Bridges Trading Estate, Marlborough Grove, SE1 5JT, London, United Kingdom
- 02035897520
- hello@genuinemotors.co.uk
- genuinemotors.co.uk
4.8
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gods delivery fitted
July 26, 2023
First class customer service
First class experience from stock availability to delivery at a competitive price
Excellent faultless service
July 26, 2023
Prompt delivery unfortunately to the…
Prompt delivery unfortunately to the wrong address.
Luckily they came home from holiday a few days later and retrieved the parcel from there enclosed porch
July 25, 2023
Always very quick to reply to emails
Always very quick to reply to emails, very friendly aswell, would definitely recommend these to anyone. Keep up the brilliant customer service 👏
July 31, 2023
Unprompted review
Excellent communications
Parts good quality. Was a delay on stock, but had a call to let me know there would be a few days delay on shipping, so appreciated.
July 7, 2023
Great quality seal fits great
July 5, 2023
Items are good quality
Items are good quality. l ordered many items from them and l am so happy with the quality and also they delivered very fast. Highly recommended website.
July 15, 2023
Unprompted review
Delivered on time product has described…
Delivered on time product has described all good. Would use again
July 6, 2023
Prompt delivery of very good product,
June 28, 2023
Door seal
No problems with ordering, delivery very fast and a great replacement item for my Landy
June 26, 2023
Was looking for a door rubber for my…
Was looking for a door rubber for my car the guys here bent over backwards to help me and sent me a rubber service and experience with this business was 5 star thank you very much guys
June 30, 2023
Unprompted review
Easy to use web page .prompt delivery…
Easy to use web page .prompt delivery with tracking and a quality product
June 19, 2023
Perfect fit.
Arrived in good time. Exactly as described. Fitted perfectly. Many thanks. Would certainly deal with you again. Happy customer.
June 16, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.