Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have... See more
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Review summary
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Perfect sports glasses from Oakley. They fit like a dream and the HD lenses are amazing. Very well packaged and great pricing. Have to say, Absolutely fantastic service from Genuine Style….. the... See more
Company replied
My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As w... See more
I was very sceptical about ordering from this website . But wow very quick delivery and all genuine style. Brought theses as my daughter lost her last pair so we know what they were originally looked... See more
Company details
- Sunglasses Store
- Beach Clothing Store
- Clothing Store
- Fashion Accessories Store
- Glasses Store
- Outdoor Clothing and Equipment Shop
About Genuine Style
Written by the company
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Contact info
384 Linthorpe Road, TS5 6HA, Middlesbrough, United Kingdom
- customerservice@genuinestyle.com
- genuinestyle.com
4.8
Excellent
719 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Millie was extremely helpful and helped…
Millie was extremely helpful and helped me navigate my way through an exchange and new order very quickly.
March 9, 2026
Fast response and fast shipping Good…
Fast response and fast shipping Good price. The sunglasses are great quality.
March 16, 2026
Good product at a good price with very…
Good product at a good price with very quick delivery. Would buy from again.
March 16, 2026
Sunglasses
Their ability to correspond is brillant. From the moment of making my purchase I was kept up to date with regard to delivery and time of arrival. This is something that I appreciate so much . Many thanks and my intention is to use your company again.
March 6, 2026
Good experience!
Bought few pairs of sunglasses and I did always had a good experience!
Recommended!
March 12, 2026
The glasses were delayed however once I…
The glasses were delayed however once I called the office they sorted everything out very quickly. I will definitely use them again. Customer service very good and the glasses are excellent.
March 11, 2026
Excellent Service
Customer service was great. Phoned up and had a chat with a real person who was extremely professional and helpful.
March 10, 2026
Excellent customer service
Excellent customer service, I wanted a specific pair of sunglasses which were sold out so a very kind lady went to the stockroom to find a selection which looked as close as possible to the pair I wanted. She was going to send me photos of them so I could choose. However, whilst she was there, she found a pair of the original sunglasses I wanted! Saved the day as i needed them to replace my son-in-laws sunglasses which had been broken. She telephoned me with the good news and despatched them to arrive the next day. Perfect!
March 4, 2026
The goggles came very quickly ad are…
The goggles came very quickly ad are well packed, a good price and look good, When we had a slight issue the lady on the phone in customer service was excellent. (Jenny was the customer service lady).
March 2, 2026
Good service and quick livery
March 2, 2026
Fantastic company! …
This company is absolutely fantastic!!!! I received excellent customer service from Jenny! I will definitely be using this company again
February 19, 2026
Unprompted review
Fast delivery and good high quality…
Fast delivery and good high quality product also with decent pricing.
February 9, 2026
Sunglasses that I bought weren’t…
Sunglasses that I bought weren’t available straight away.
The communication that I received was exceptional !
When I did receive them they were everything I expected!
Thank you so much!
February 10, 2026
Always withing the time frame of…
Always withing the time frame of delivery. Outstanding performance.
I love DPD
February 3, 2026
Great fast service
February 3, 2026
Great product great price.
Bought two sizes as wasn’t sure what would fit best. Got a great price on a new style Smiths Ski Helmet. Sent one back no problem with free Royal Mail uplift. Refund was in my account a few days later. Great service.
January 21, 2026
Perfect transaction
Perfect transaction. Lightening delivery beautiful glasses at a terrific price
February 9, 2026
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