Geobear Reviews 

449
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff, providing excellent service and clear explanations throughout. Many appreciate the efficient and clean work, often completed with minimal disruption and within agreed timelines. Reviewers frequently highlight prompt responses and helpful communication, noting the team is honest and avoids unnecessary upselling, offering valuable advice. This transparent approach leaves many feeling reassured and satisfied. However, some customers also noted occasional communication issues, such as delays in receiving callbacks or updates, and a few experienced late team arrivals or unexpected rescheduling of work.

What people talk about most

Service

People report positive experiences with service, often describing it as professional, informative, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism,... See more

Customer communications

Users describe positive interactions with contact, noting excellent communication from initial inquiry... See more

Response time

Reviewers mention positive feedback about response time, with many appreciating the quick initial responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The initial survey was straight forward via video link. And then the team of guys that do the resin injection again knew their trade. They didn't mind talking through stages of the process and... See more

Rated 5 out of 5 stars

We had been experiencing issues with our porch, due to movement with clay soil drying out each summer. During a video call David explained our options and talked us through the process and was alwa... See more

Rated 5 out of 5 stars

I had a video meeting with Enda for some advice and insight into a developing issue at my home. Enda was professional, very informative and most helpful. He did not try and push for busin... See more

Rated 5 out of 5 stars

I spoke to Razwan and it was honestly very helpful. He explained everything clearly, he took his time to do a proper assessment, he didn't try to upsell anything, and I'm much more reassured about my... See more


Company details

  1. Structural Engineer
  2. Civil Engineering Company
  3. Foundation

Written by the company

Geobear is an international ground engineering organisation that provides subsidence solutions and treatment for ground that is experiencing subsidence or instability. Whether under a home, commercial property or major infrastructure, Geobear’s fast, cost-effective and innovative solutions stabilises the ground, fill voids and lift slabs with barely any disruption. Having carried out over 200,000 successful projects in the UK and abroad, Geobear is a trusted partner for industry and homeowners alike. Behind everything that Geobear does is the goal of driving the transition to socially responsible ground improvement. Our values of professionalism, customer first and zero harm mean that we strive to provide our customers with the most convenient, reliable and cost-effective solution whilst minimising any negative impacts to people or the environment. We do this with our unique, proprietary Geobear solution. Our experts drill small holes in the ground, through which an expanding geopolymer resin is injected. Once underground, the resin follows the path of least resistance and expands to fill all voids and compact the soil, gradually lifting the ground above. This process is carefully monitored with lasers to ensure absolute precision. The whole process can be carried out in just a matter of hours.

Geobear - UK's leading subsidence repair

Written by the company

Trust Geobear to deliver permanent subsidence solutions
Our customers have trusted Geobear for the last 40 years to deliver permanent structural stabilisation services and prevent further movement from homes that were impacted by subsidence.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

449 reviews

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Asks customers to review

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Replied to 20% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(449)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a great experience with Geobear…

Had a great experience with Geobear from the initial video survey through to completion of the work. We had honest conversations with our engineer, Razwan, who was transparent about pricing and kept us informed of our options at all times. Happy to recommend!

December 5, 2025
Rated 5 out of 5 stars

The contact between me and the…

The contact between me and the company.Raxwan the guy I dealt with was always very helpful polite and knowledgeable of the service I needed he always got back to me as soon as he could
Nothing short of superb customer service

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

consultation and findings

After make intial enquiry and booking for consultation
i was contacted as agreed for video meeting.
Raz the area manager carried a detailed revue of the
issue ,with measurements and photos supplied by myself onsite.
As a summary to our meeting Raz imformed me that
he would not recommend any further action due to the absolutely minimal movement observed .

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Lack of integrity, not to be trusted.

Geobear was approached by a structural engineering firm working for my neighbour. The engineer carried out a street-level video 'site' call with Geobear, and they provided a quote for fixing the extensive damage caused by my neighbours basement work. I called Geobear and explained that the engineer did not work for me, the current position of the legal battle, and they agreed that a resin solution would not be viable. However, they retracted that when we were in front of a judge and my neighbour attempted to convince the judge that this solution (used for sheds and suchlike) was a cost-effective (his cost) solution. The judge was not an idiot and found in my favour. I was disappointed that Geobear had no integrity and was happy to put forward this solution, having never had a site visit. I later found out that they had been given work by the neighbour.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from beginning to completion.

Excellent communication from initial enquiry, survey&technical meeting web call with Paul through to my accepting the quote and arranging the works start.
The two ops who attended to undertake the work were excellent, explaining all the work & monitoring. Completed as agreed method and to the specification. The team were on site on time 08:00 and left by 12:00, all works to programme on the agreed day.
We are extremely pleased with the completed works.

October 21, 2025
Rated 5 out of 5 stars

Conservatory foundation support

After searching the internet, I came across Geobear and was impressed with the Commercial work undertaken. I called the office and explained my issue and they put me straight onto Paul, my local engineer.
He was extremely helpful, precise in his work and honest with what could be achieved. My conservatory was built on clay ground and over the years caused movement to the structure.
The cost was fair and the whole team from the Office/Admin to onsite crew have been exceptional.
I was kept informed all through the process and after service.
I would highly recommend Geobear for Groundwork reconstruction and stability.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Repairs to porch

We had been experiencing issues with our porch, due to movement with clay soil drying out each summer.
During a video call David explained our options and talked us through the process and was always very prompt in replying to any questions we had by phone and email.
The team who carried out the work,Alexys and Maciu, were very friendly and professional. The job took a couple of hours with minimal disruption.
So far we are very happy with the outcome, the building has moved back to original position and cracks in the plasterboard had closed.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great source of help for subsidence issues

Contacted Craig after finding out about Geobear online. We were very worried about large cracks in hallway and landing following the hot weather in the summer. Craig was a godsend. He had taken the time to find out so much about our property and the surrounding area in advance of our call and guided us through a visual inspection of our property. Very patient and knowledgeable and put our minds at rest that the house was not going to fall down! He followed up with a written report within a couple of days - amazing service for no fee! We have followed up his recommendations and are awaiting final inspections from our home insurance loss adjusters. It is comforting to know Craig is on the end of a phone or email for further help and support. Would highly recommend to anyone who is experiencing possible movement or subsidence in their property.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Geobear Subsidence Repair - Excellent Company

Right from the start Geobear gave the impression that they knew what they were doing. Starting with Omar and the video call to look at the issues, he was able to understand what needed to be done and how to go about it.
A quote was quickly produced and how to proceed with the work clearly laid out.
The team that carried out the work called to tell me they would arrive a little late as there was a hold up on the M25 - I appreciated this call. The team still arrived shortly after 0900. They asked me to show them the damage and asked a number of questions about the issue. The engineer advised me of what they would be doing and how it would all be carried out. He also advised me that after the work had been completed then there was likely to be some minor cracking of the plasterwork inside the house, and he showed me where this would be. They spent quite some time identifying where the gas, electricity, water and BT cables were located in order to not cause any damage to the services.
The work was carried out efficiently with no mess, and everything was cleared away at the end of the job. They completed the work by about 1630.
The subsidence repair appears to have been successful with the large cracks in the structure closed. There is some replastering to be carried out which I will get done in the new year.

October 15, 2025
Rated 5 out of 5 stars

Quick and easy process

Contacted Geobear following mild subsidence with cracks forming within the front porch and the door frame warping, causing the door to become difficult to lock. The whole process from virtual site visit to completion was straightforward. The actual work on the day was completed within a couple of hours with no disruption.

The final results were better than I hoped for, with some of the cracks almost disappearing and the door working perfectly again. I was fully expecting to need a new door frame installed or at least get the locks adjusted after Geobear had visited, so it was a massive bonus to be spared that expense.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

A helpful and honest approach

I got in touch with geobear as I had some small concerns with a few hairline cracks which had appeared. The initial free consultation was extremely informative and although it was deemed that I wouldn't require any work to be carried out for now at least, the consultant Raz continued to give me his time to ensure I was aware of what to look for and when to call back if needed. My mind has been put at ease and if the need for their service ever arises I would not hesitate to call them back.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

A professional and insightful video…

A professional and insightful video inspection for a surveyor-induced panic about having potential subsidence. Thanks to Eslam for the reassuring call to talk through the property issues and next steps. Luckily for us, no further subsidence work is required, and credit to Geobear to provide this support.
Thanks.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great company - highly recommended

Communication with Geobear was very easy and confidence inspiring. The video consultation and discussion very straightforward. The work was carried out with minimal disturbance - apart from, as hoped for, a modest raising of the house wall by a few mm!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Honest Advice from video survey

I have a problem with a brick arch over the front door of my Victorian property coming loose so that the top bricks are starting to slip down and outwards with cracking above. I thought that this was something to do with ground movement but following an excellent video conference with Craig at Geobear he was able to advise that this was just due to the failure of the lintel (archway) and that this can be easily solved with stitching and hence no ground work is required. He was also able to put my mind at rest on some other cracking in the house.

October 3, 2025
Unprompted review

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