Geobear Reviews 

449
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff, providing excellent service and clear explanations throughout. Many appreciate the efficient and clean work, often completed with minimal disruption and within agreed timelines. Reviewers frequently highlight prompt responses and helpful communication, noting the team is honest and avoids unnecessary upselling, offering valuable advice. This transparent approach leaves many feeling reassured and satisfied. However, some customers also noted occasional communication issues, such as delays in receiving callbacks or updates, and a few experienced late team arrivals or unexpected rescheduling of work.

What people talk about most

Service

People report positive experiences with service, often describing it as professional, informative, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism,... See more

Customer communications

Users describe positive interactions with contact, noting excellent communication from initial inquiry... See more

Response time

Reviewers mention positive feedback about response time, with many appreciating the quick initial responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The initial survey was straight forward via video link. And then the team of guys that do the resin injection again knew their trade. They didn't mind talking through stages of the process and... See more

Rated 5 out of 5 stars

We had been experiencing issues with our porch, due to movement with clay soil drying out each summer. During a video call David explained our options and talked us through the process and was alwa... See more

Rated 5 out of 5 stars

I had a video meeting with Enda for some advice and insight into a developing issue at my home. Enda was professional, very informative and most helpful. He did not try and push for busin... See more

Rated 5 out of 5 stars

I spoke to Razwan and it was honestly very helpful. He explained everything clearly, he took his time to do a proper assessment, he didn't try to upsell anything, and I'm much more reassured about my... See more


Company details

  1. Structural Engineer
  2. Civil Engineering Company
  3. Foundation

Written by the company

Geobear is an international ground engineering organisation that provides subsidence solutions and treatment for ground that is experiencing subsidence or instability. Whether under a home, commercial property or major infrastructure, Geobear’s fast, cost-effective and innovative solutions stabilises the ground, fill voids and lift slabs with barely any disruption. Having carried out over 200,000 successful projects in the UK and abroad, Geobear is a trusted partner for industry and homeowners alike. Behind everything that Geobear does is the goal of driving the transition to socially responsible ground improvement. Our values of professionalism, customer first and zero harm mean that we strive to provide our customers with the most convenient, reliable and cost-effective solution whilst minimising any negative impacts to people or the environment. We do this with our unique, proprietary Geobear solution. Our experts drill small holes in the ground, through which an expanding geopolymer resin is injected. Once underground, the resin follows the path of least resistance and expands to fill all voids and compact the soil, gradually lifting the ground above. This process is carefully monitored with lasers to ensure absolute precision. The whole process can be carried out in just a matter of hours.

Geobear - UK's leading subsidence repair

Written by the company

Trust Geobear to deliver permanent subsidence solutions
Our customers have trusted Geobear for the last 40 years to deliver permanent structural stabilisation services and prevent further movement from homes that were impacted by subsidence.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

449 reviews

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Asks customers to review

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Replied to 20% of negative reviews

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4.7

All reviews

(449)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company

I would recommend Geobear, they provided an excellent service from start to finish, the resin injection solved our floor problems, I was kept informed from start to finish, the work force were very professional, very experienced and friendly. Excellent service provided.

October 3, 2025
Rated 5 out of 5 stars

Piling works Isle of Wight

Made contact with Geobear for a small residential scheme on Isle of Wight and they attended to carry out a Survey and provided a competitive quote which was accepted and the works completed with minimum disruption and to a good standard.
Would highly recommend.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Although no work has been booked, due to our financial situation, Raz was brilliant on the video virtual meeting. Aware I wouldn’t be immediately booking, he still took the time to explain everything in easy to understand friendly language. He virtually had a tour of all rooms in the house and outside, taking photos/screenshots, for producing my quote. There was no sales pressure, no doom predictions on the house to falsely make me book. To finish he recommended getting a structural surveyor, to ensure a past extension was still safe, offering to review the report free of charge, not recommending a name, so there was no chance of any referral fees. I do at some point need to get work done, and will certainly be going back to Geobear

September 30, 2025
Unprompted review
Rated 4 out of 5 stars

Friendly hard working team

The work team was great, really cracked on despite appalling weather. Kept us informed during the day. The only reason we haven't given 5 stars is the team arrival was delayed and despite a number of calls no update or explanation was given. Not all cracks have closed but we are hopeful remedial work will fix this.

September 17, 2025
Rated 5 out of 5 stars

The Subsidence to corner of house.

The entire process from quote to carrying out the procedure was carried out in a professional manner. Their sales engineer went through in detail how the works would be carried out, the quote came through quickly as did the date for carrying out the works. The team turned up on time and they explained each procedure they were carrying out and despite the amount of equipment needed for the works, on completion the working area was left immaculate and i was extremely pleased with the entire job

September 16, 2025
Rated 5 out of 5 stars

Excellent service

I had an online meeting with Eslam from Geobear today, and he was very thorough and professional. He did not attempt to push their services and in fact recommended the opposite. He told me their services were not required for the issue my house has. This was extremely surprising and very welcome.

I would definitely recommend them.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

All in all... great experience

Quick response to my initial enquiry followed by a survey via video link.
The 2 people that did the resin injection were thorough, polite, friendly and informative. The work was completed within 6 hours.
All in all....Great!
Thank you Geobear.

September 16, 2025
Rated 5 out of 5 stars

Had concerns about possible subsidence…

Had concerns about possible subsidence so I got in touch with the company. Filled out the online form and got an online appointment first thing in the morning (very quick response!) my meeting was with Craig Dean who was very professional and knowledgeable. Remotely we carried out the inspection and had a q&a. Outcome was that no treatment is needed but for peace of mind I got a free monitoring kit. Great service with no upselling and recommending unnecessary treatment. Quite rare these days!

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Razwan Malik is a star!

I had a really positive experience with Razwan Malik. Even though no treatment was needed, he took the time to explain everything clearly and gave me really helpful advice. He was patient, kind, and very knowledgeable, which made me feel reassured and confident. I would happily recommend this company to anyone looking for honest and professional service.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Resolving a kitchen floor slab drop in expensive custom kitchen with underfloor heating and porcelain tiles

I had a problem with a kitchen floor slab that had dropped and cracked tiles in a custom built large kitchen diner area. I contacted Geobear online after some research and understanding the solutions available going through the video reviews. Following submission of my query, they responded quickly and a video call was set up. The call was undertaken by Raz Malik who was professional and knowledgeable, we discussed the issues, the need to remove tiles and kitchen panels, there is also under tile heating which was also taken into account. We agreed what was needed, I provided floor plans and a quote to undertake the work followed outline what would be undertaken with clear pre-requisites provided. A follow up call concluded the details and the work was booked. On the day the team arrived were extremely knowledgeable and were able to inject resin under the slab and stabilise the floor. Raising the slab the 5mm required could not be achieved as this may have caused damage to other porcelain tiles and I agreed not going further was the best solution. All done in 2 hours and no evidence they had been there after they left. Excellent service by professional and knowledgeable people. The follow up call after completion was appreciated and the whole experience met my expectations, thank you.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, they were professional, reliable, and courteous. kept the work area tidy, and completed the job on schedule. The quality of their work was excellent.

Communication was smooth throughout, and they explained everything clearly, which gave me peace of mind. It’s clear they take pride in their work.

I highly recommend Geo Bear and would not hesitate to use them again.

Thank you for a job well done!

September 9, 2025
Rated 5 out of 5 stars

Fast efficient and cheap compared to traditional underpinning…

The initial survey was straight forward via video link.
And then the team of guys that do the resin injection again knew their trade.
They didn't mind talking through stages of the process and the technical aspects.
Which was fascinating.
The whole front of the 1908 London property that is sitting on clay was underpinned and lifted in about 5 hours.
So they had cleaned up and finished by 2pm.
As a builder myself and having experienced old fashioned underpinning this was fast efficient and clean .

September 1, 2025
Rated 5 out of 5 stars

Thorough video inspection carried out…

Thorough video inspection carried out at the time I chose. Craig had already undertaken an investigation in to the property and knew more about the history of it than I did. I got a lot of useful advice and insight in to potential issues and their causes, Craig took the time to explain everything and answer all my questions. There were no issues that required immediate resolution so I feel very reassured, with a better understanding of the structure of my property. I would definitely contact Geobear again if I had structural concerns. Highly recommend.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

I simply have to sing the praises of…

I simply have to sing the praises of Craig Dean MEng (Hons), who helped me retrieve some ancient archived files from a previous project with the finesse of someone decoding the Rosetta Stone while sipping a flat white. These files were so old (from a former company Uretek, no less), I half expected them to be written in Latin and sealed with wax or guarded by a sphinx.

But Craig? He dove headfirst into the digital abyss like a caffeinated archaeologist and emerged moments later with exactly what I needed. I blinked — boom, information delivered. It was like watching someone hit a secret button labelled “Make It Happen” with unflinching efficiency.

If you ever need assistance, or just want to witness someone operate at lightning-fast ‘Craig-speed,’ this is your guy. Give him a medal. Or a cape. Or a lifetime supply of coffee. He’s earned it. Thank you Craig!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Geobear done some work on my house and…

Geobear done some work on my house and the 2 guys that turned up (Oleskii and Richard) were excellent. both boys kept me informed through the process and answered all my questions about the work being carried out. Professional and courteous whilst working in difficult conditions. Highly recommended a good experience from start to finish.

August 14, 2025
Unprompted review

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