They add extra services without any option for user to cancel. I cancelled and reached out to them within 1 hour of sign up for $1 free trial. They had the audacity to say that user changes or mistake... See more
Company replied
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See what reviewers are saying
use it for dating apps. i dont open it every day, but when something feels off, i use it. especially for new contacts and i sometimes check small business contacts before replying, one time it literal... See more
Company replied
Honestly better than most free stuff I tried before. This one actually gives real results, and I didn’t run into fake or empty data like I usually do with free tools, which made the experience much mo... See more
Company replied
One star is too much for this scam of an operation. How can they continue when the reviews clearly show that this is a fraudulent operation? What’s the point of having even organizations like Trustpil... See more
Company replied
Company details
Written by the company
GEOfinder is a robust phone number tracker that allows you to identify the precise location of any phone number on a map regardless of mobile network.
Contact info
167–169 Great Portland Street, Fifth Floor, W1W 5PF, London, United Kingdom
- support@geofinder.mobi
- geofinder.mobi
Breach of guidelines
This sucked rip off.
This sucked, I agreed to a .50 cent charge for one number, then it turned into less the $2 so I thought ok, the next billing cycle would be the next day. Ok paid it and bam.. a $24+ charged in minutes. I didn't check anything. Now I have a cancelled debt card and inconvenience beyond because I am out of the country. Do not waste your money or your time.
June 10, 2025
Unprompted review
Reply from GEOfinder
Hi, Linda Rowan!
We’re sorry to hear about your experience and the inconvenience it caused, especially while you're out of the country — we understand how frustrating that must be.
It appears that you were enrolled in both the Assist Pro and Premium features along with your trial. These add-ons are automatically included to provide more advanced support options, but we completely understand that not everyone may need them. That’s why there is an option to remove them before finalizing the order.
We appreciate your feedback and are continuously working to make the sign-up and billing process as clear as possible. If you haven’t already, please reach out to our support team — we’d be happy to review your case and assist further.
Best wishes,
GEOfinder team
Rectified a payments issue
Went here and was happy to pay 91p for a trial had some teething issues with accessing the trial Vs needing a full subscription but these were resolved. Prompt replies from support teams. Didn't take the product further.
June 7, 2025
Unprompted review
Reply from GEOfinder
Hi, Paul WARD-JONES!
Thanks for giving us a try and for your honest feedback!
We're glad to hear our support team was able to assist you promptly and get things sorted. If you ever decide to explore the product again, we’d be happy to have you back.
Best wishes,
GEOfinder team
This company is a scam
This company is a scam . They took 97p to track a number that came back just a large area . I made sure I unclicked all the options to join . Guess what they have fraudulently took £47 from my account .
And the company that the payment goes to is UMBX shop which is a scam site .
June 8, 2025
Unprompted review
Reply from GEOfinder
Hi, Carol Gollins!
Thank you for your feedback, and we're sorry to hear about your experience.
Once the target user receives the location request link, they need to open it and grant permission to share their location. This step is essential for retrieving a more precise result.
It appears that your subscription was automatically renewed. When signing up for the trial, our checkout page clearly states that the trial will convert into a full monthly subscription within 24 hours unless canceled. All subscription details, including the auto-renewal terms and charges, are transparently presented before the purchase is finalized.
Our customer support politely responds to all customer requests as soon as possible 24/7. If you have any further questions or concerns, we’d be happy to assist you.
Best wishes,
GEOfinder team
Avoid- scam-fraud
Avoid. Reported to action fraud. They asked for 90pence to track a phone number. They took payment and then sent me a message saying they couldn’t track anything at that time. They then tried to use my card details to steal £23.99 from me. They’re actually part of umobix and probably acting under another name because the company has such horrendous reviews for stealing money. Luckily my bank recognised it as fraud and blocked it but I’m now having to change all my banking details :(
And, reading through the reviews from others the same thing has happened to lots of people. The company are replying to these reviews and saying that they’ve refunded the money. They haven’t. For the lucky ones, some banks have recognised the fraudulent attempt to steal money and their fraud teams have blocked it from being taken. That’s not the same as refunding it.
The payment screen, which I’ve screenshot as evidence, asks you to pay 0.90p and they’ll send you the required data. You do that. The screen shows you’ve sent the payment and then has a wiring image and then says that it can’t process the data at that time. You’re left baffled wondering how to get your money back but then another screen shows. There’s a box at the top saying you can get a subscription for £23.99. You assume you’d have to select it and then be taken to payment again. Or, at the the bottom of the screen is a continue button. You assume you’d press that if you don’t want the subscription but want the data you already paid for. You press it and it still says you can’t get the data at that time. Then you get a call from your bank (if your lucky) saying £23.99 has tried to be taken from this company. It’s the law that ever payment has to be authorised and a company CAN NOT legally hold your card information, without your consent and use it again without clear consent. That is theft! I have no idea why they haven’t been closed down along with the other companies that they hide under. If anyone wants to take them to court please quote me! And if any of the owners wants to try to make an excuse- it’s 100% a lie. They know they’re trying to mislead and steal from people in the hope people will think it was their own fault for pressing a wrong button. Or they hope people won’t notice the moneys missing until it’s too late to claim it back (like any respectable company, it does not show on screen that you’ve even made a payment or that they’ve taken the money). Luckily for me- the fraud teams are onto them!
In response to the company’s reply, you know exactly what this complaint is about as I’ve emailed you directly. Action Fraud will provide more details if you contact them but be warned that you’ve scammed a lot of people so it might take a while get to my specific info
In response to the companies second argument shown below claiming that they only took 90p. This is an outright lie and they know it. Firstly they took 97p as they added-on tax without telling me first. Secondly they TRIED TO STEAL £23.99 and the only reason they couldn’t get it was because my back blocked their fraudulent attempt. I wish we could send pictures on here as their fraud is noted as such by my bank
June 6, 2025
Unprompted review
Reply from GEOfinder
Hi, Laura S!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.
Updated
We want to clarify that, according to our records, you were only charged $1 (or £0.90) for the trial period. No additional payments were successfully processed, and your subscription was canceled promptly after you contacted us.
Please know that our service is fully legal and operates in compliance with all relevant regulations. The subscription page includes the option to disable any additional features before proceeding, and we do our best to make this process transparent for all users.
We take these matters seriously and appreciate your feedback. Our customer support team is available 24/7 and responds to all inquiries as quickly and respectfully as possible. If you have any further questions or concerns, we’d be happy to assist you.
Best wishes,
GEOfinder team
A big Fraud
Hi,i am here to inform everyone who used or not used this app, to stay away. A big big NO. I havent used this at all, nor given any info about subscription, and now had a loss of 5000 rs. for no use. Really? Such a big scam you are doing. I want my refund for 2 months, which i got scammed, otherwise i will proceed with legal actions against you.
June 5, 2025
Unprompted review
Reply from GEOfinder
Hi, Pratibha Tanwar!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.
Best wishes,
GEOfinder team
Very unimpressed
I subscribed for 1 day to geo-locate the number of a scammer, but all it gave me was the country. I could tell that from the country code, so not exactly a value-added service.
I didn't want to subscribe for additional services, but then couldn't find where I could unsubscribe.
I used a card with a tiny amount on it, so if they try to gouge more out of me, well try away!
June 3, 2025
Unprompted review
Reply from GEOfinder
Hi, Sholto Douglas!
Thank you for your feedback. We're sorry to hear the service didn’t meet your expectations.
To clarify, once the target user receives the location request link, they need to open it and grant permission to share their location. This step is essential for retrieving a more precise result, and we explain this clearly on the website.
As for the subscription, any additional features or services are entirely optional and can be removed before proceeding to the next page. We strive to provide transparency and give users control over their choices.
If you still have questions or need help managing your account, our customer support team is always ready to assist you. Please contact us if you have any other questions.
Best wishes,
GEOfinder team
They are just scammers
They are just scammers , don’t get taken in by this company , they steal your money just another scam company that should be closed down , I warn you stay away
May 28, 2025
Unprompted review
Reply from GEOfinder
Hi, dan Bower!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.
Best wishes,
GEOfinder team
Forced to buy premium package.
So I paid £0.97 for a trial, as soon as I paid I was taken to a page where they only had one “continue” button so naturally I was forced to click that button to access the website, little did I know that they take around £24 out of your account without redirecting you to any payment page! This is a pure scam! This is actually the first time ever that a website took money out of my account without redirecting me to a payment page. And if you do ask for a refund you are told that according to their policy you can’t get a refund. I’ll be disputing this with my bank now.
UPDATE- They told me that they have closed my account and refunded me my money which is true, they also asked me to edit or delete my review which I didn’t so because of that they have now charged me £23.98 because I didn’t delete my review.
May 29, 2025
Unprompted review
Reply from GEOfinder
Hi, YashWardhan Plawat!
Thank you for your feedback, and we’re truly sorry for any confusion during the sign-up process. Our aim is always to provide a smooth and transparent experience.
According to our records, your subscription has already been refunded in full. We’d also like to clarify that along with the trial, additional features like Assist Pro and Premium were included to offer enhanced support and functionality. These are optional and can be removed during checkout, though we understand they may not be necessary for everyone.
If there’s anything else we can do for you, please don’t hesitate to reach out — we’re always ready to help.
Best wishes,
GEOfinder team
Scam!!!
Scam!!!
They take a 97p fee for a one off search that doesn't even work, then charge £47.99 for nothing. They offer no cooling off period which by law they are obliged to, so I am now pursuing them through small claims court under legislation. They will offer a % back, no, it's not negotiable you have broken consumer law and you will pay expenses as well as my fee back now. How they can try and make a 24 hour "auto renewal" stick with no cooling off period stick is anybody's guess, but clearly aimed at taking people's money under smoke and mirrors and in contravention of consumer law. Utter scam!!!
Now refunded in full*
May 17, 2025
Unprompted review
Reply from GEOfinder
Hi, Matt!
Thank you for your feedback. We understand your frustration and take your concerns seriously.
It appears that your subscription was automatically renewed. When signing up for the trial, our checkout page clearly states that the trial will convert into a full monthly subscription within 24 hours unless canceled. All subscription details, including the auto-renewal terms, are transparently presented before the purchase is finalized.
That said, we fully understand that these situations can be frustrating. According to our records, your subscription has already been refunded in full, and we hope this helps to resolve the matter.
If you have any further questions or need additional support, please don’t hesitate to contact us. Our customer support politely responds to all customer requests as soon as possible 24/7.
Best wishes,
GEOfinder team
Scam!!!
Like most people here, I was scammed. You pay for a trial one day and the next you are charged a large amount. They send meaningless emails asking if they will refund your money. I will take measures to ensure they do not charge me again.
May 23, 2025
Unprompted review
Reply from GEOfinder
Hi, Stanislav Neshev!
We’re truly sorry to hear about your experience and understand how frustrating unexpected charges can be.
According to our records, your subscription has already been refunded in full. We always aim to be transparent about billing terms, and we clearly state the trial and renewal details before checkout.
That said, we deeply value feedback like yours, as it helps us improve. Our team responded to your request promptly and worked to resolve the issue as quickly as possible. If you have any further concerns, we’re here to help and ensure you feel confident and supported moving forward.
Best wishes,
GEOfinder team
*BE WARNED* I wanted to use this…
*BE WARNED* I wanted to use this website for one search. I was happy that one search was going to cost me 97p. The screen states one day free trail. In the same screen it also tells you that auto renewal is off. Having submitted my apple pay all I was left with was a spinning wheel which was alarming so I did some research which highlighted that the next day you will be charged £47.99 ($50). No Idea if their product works just be warned that you aren't signing up for one day. The is just plain misleading and Im being polite.
May 13, 2025
Unprompted review
Reply from GEOfinder
Hi, maxyboy!
Thank you for taking the time to share your experience — we genuinely appreciate your intention to help others stay informed.
It appears you were only charged for the trial, and no additional payments have been processed on your account. We’d also like to reassure you that the auto-renewal option can be turned off at any time during the trial to avoid any future charges, and we always aim to make that clear during sign-up.
That said, we completely understand how online warnings can be unsettling, and we’re here to help if you have any doubts about your subscription status or need assistance with cancellation. We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.
Best wishes,
GEOfinder team
A big scamming gypsy company
May 23, 2025
Unprompted review
Reply from GEOfinder
Hi, Jakob!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.
Best wishes,
GEOfinder team
I paid a dollar to use it for a day and…
I paid a dollar to use it for a day and after clicking on 'assist pro' and 'premium support' was charged a further $25 FOR ONE DAY. Apparently I 'upgraded' my one dollar investment for 24 hours- load of rubbish. Not one of the links I sent even worked. Trash! I woulnd't invest a cent in this.
May 21, 2025
Unprompted review
Reply from GEOfinder
Hi, Jess McArthur!
Thank you for your feedback — we’re truly sorry to hear about your experience.
It appears that you were enrolled in both the Assist Pro and Premium features along with your trial. These add-ons are automatically included to provide more advanced support options, but we completely understand that not everyone may need them. That’s why there is an option to remove them before finalizing the order.
We always aim to be transparent and supportive, and we’re happy to help further if you haven’t already contacted our support team. Your satisfaction matters to us.
Best wishes,
GEOfinder team
Scammers
I went on this website as I had a missed call and did not recognise the number. I paid 97pence on Apple Pay and then I was charged £23.98 and emailed them. The next day I was charged another £47.99. I am furious. I have emailed and they say that they cannot offer a refund. I don’t know how to cancel any other payments as they don’t even have my correct email address and I did not make an account. I emailed again and no response. Appalling and customer service disgusting. I’m reporting to my bank
May 18, 2025
Unprompted review
Reply from GEOfinder
Hi, Emma!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We always aim to be as transparent as possible during the sign-up process, with clear information about the trial, included features, and potential charges. We also take customer satisfaction seriously, and that’s why, in your case, a full refund was issued.
If there's anything more we can assist you with, please don’t hesitate to reach out again. We appreciate your feedback and are continuously working to improve both our service and communication.
Best wishes,
GEOfinder team
This is a total scam
This is a total scam, like many I've also been charged extra.
Once your write to customer service they just repeat their refund policy without acknowledging that money has been deducted without permission and that the hook is 1 USD.
May 14, 2025
Unprompted review
Reply from GEOfinder
Hi, Sharmiah Sritharan!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We want to assure you that our service is not a scam — we’re a legitimate service committed to transparency and customer support. It appears you were enrolled in both the Assist Pro and Premium features. On the Thank You page, we do inform users that these features are automatically added to the order when purchasing a trial subscription, and there is an option to remove them before completing the payment.
We understand this may have been missed, and while the refund request doesn’t meet the conditions outlined in our policy, we’re here to help in any way we can. Please don’t hesitate to contact our support team via live chat — we’ll gladly review your case again and do our best to assist you.
Best wishes,
GEOfinder team
These are frauds
It seems alot of people already experienced this. I also payed 1 dollar to use it once. But today suddenly they deducted 50 dollars from my account saying it's for monthly subscription. I didn't even get any results for paying 1 dollar so I left the website and didn't click on anything. As if that wasn't enough they deducted money for something I never touched. I'm thinking of reporting this to the police.
May 16, 2025
Unprompted review
Reply from GEOfinder
Hi, Mohamed Afham!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
It appears that your subscription was automatically renewed. When signing up for the trial, our checkout page clearly states that the trial will convert into a full monthly subscription within 24 hours unless canceled. All subscription details, including the auto-renewal terms, are transparently presented before the purchase is finalized.
Given the reasons you mention for requesting the refund and our refund policy, it is not justified. But still, our representatives offered you to extend your subscription for 1 month for free or freeze your account.
Our customer support politely responds to all customer requests as soon as possible. Please contact us if you have any other questions.
Best wishes,
GEOfinder team
Unknown subscription
I used the service to find a number as a 1 time thing and was happy to pay the $1, until i had $50 taken out of my account to a subscription I never signed up for. I have cancelled and emailed for a refund I hope will be fulfilled.
I have tried to send an email to them and they have intentionally rejected the email.
May 15, 2025
Unprompted review
Reply from GEOfinder
Hi, Noah!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
It appears that your subscription was automatically renewed. When signing up for the trial, our checkout page clearly states that the trial will convert into a full monthly subscription within 24 hours unless canceled. All subscription details, including the auto-renewal terms, are transparently presented before the purchase is finalized.
If you’re having trouble reaching us by email, please reach out to our live chat support — it’s available on every page of our website and inside your account. Our team will be happy to review your case and assist you further.
Best wishes,
GEOfinder team
Absolutely disgraceful
Absolutely disgraceful. Tried to find my husbands phone as he left it in a taxi.i have been charged £0.90 for this one off time to look where the phone is. It didn’t work!!! Next thing I know I have been charged extra £24 for subscription and next day they have tried to take another £49. I have not subscribed and not able to contact them either!!!
May 11, 2025
Unprompted review
Reply from GEOfinder
Hi, Consumer!
Thank you for taking the time to share your feedback with us. We're really sorry to hear about your experience and understand how frustrating this must have been, especially in a stressful moment trying to locate your husband's phone.
When signing up for the trial, our checkout page includes a clear notice that the trial will automatically convert into a full subscription within 24 hours unless canceled. We also explain that Assist Pro and Premium features are automatically added with the trial, and there is an option to remove them before finalizing the order.
We genuinely try to be as transparent as possible during checkout, but we understand that in urgent situations, some details may be easy to miss.
If you haven’t already, please reach out to our live chat support — it’s available on every page of our website and inside your account. Our team will be happy to review your case and assist you further.
Best wishes,
GEOfinder team
The geofinder
The geofinder doesn't work well but customer service is amazing Sophie A was quick to respond and friendly. Customer service alone is 10/10
May 9, 2025
Unprompted review
Reply from GEOfinder
Hi, Chikita Buys!
Thank you for your feedback!
We're sorry to hear the service didn't fully meet your expectations, but we're thrilled to know Sophie provided you with excellent support. Your experience is exactly what we strive for — even if issues arise, our team is always here to help quickly and kindly.
We will continue improving GEOfinder and make the user experience only better.
Best wishes,
GEOfinder team
so i started usin the app when i got…
so i started usin the app when i got tired of not knowin where my daughter is all the time she’s 16 n always hangin out with her friends it was easy 2 set up no need for any downloads just send sms n boom u got location it works fine just sometimes i need it faster but overall it works i feel better now
April 18, 2025
Reply from GEOfinder
Hi, Anne Racine!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.
We will continue improving GEOfinder and make the user experience only better.
Best wishes,
GEOfinder team
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