Geologie Reviews 

1,143
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I’ve been ordering skin care and hair products from Geologie for over a year now and when I tell you I saw results QUICK! The unscented salicylic face wash is amazing for my sensitive skin and helped... See more

Rated 5 out of 5 stars

Hello, This is Praneeth. I have been using geologie from the past 2 years and I must say I have seen real changes. For people giving any sort of negative feedback, I urge you to wait for few months... See more

Rated 5 out of 5 stars

My boyfriend's been subscribed to a skincare regimen for a few years, and I've always used some of his eye cream when he's not looking. I started purchasing my own co-wash last year and love it! I've... See more

Rated 5 out of 5 stars

I have sensitive skin and even the simplest products cause breakouts, irritation and redness. I am currently using Regimen set 05 and I have experienced zero problems with any items in the set. The fa... See more

Company details

  1. Beauty Product Supplier
  2. also in
  3. Health and Beauty Shop
  4. Skin Care Products Vending Machine

Written by the company

Simple. Personalized. Results. Skin, hair + body care. 25 time award-winning formulas rooted in science with ingredients clinically proven to work. Discover your routine today!


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(1,143)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ingredients that work!

What makes Geologie's products so compelling for me is that they contain real ingredients proven to make a difference. Lots of men's skincare products have great packaging and long-standing reputations, but give me products with efficacious ingredients every single time!

May 23, 2024
Unprompted review
Rated 1 out of 5 stars

Theft?

My child purchased some products. He liked the products but Geologie keep trying to take money out of his account for no reason. Theft from a child?
No matter. Bank have blocked any unauthorised transactions

May 20, 2024
Unprompted review
Geologie logo

Reply from Geologie

Hi Debbie. Thanks for sharing this.

We outline in our Terms & Conditions that customers who wish to purchase from our site and subscribe represent that they are over the age of 18 or have consent from a legal guardian of age to do so. We also do not generate subscriptions for customers unless they acknowledge and provide explicit manual consent to these terms at checkout.

We're happy to look into your child's account activity and ensure they're taken care of if you're able to respond to our request for additional customer details.

Rated 5 out of 5 stars

Geologie has prompt service and answers questions fast

Geologie sells lots of skincare products. Their website is easy to use and is quite informative. If you have a question it is quickly answered.

Geologie sells products individually or in sets. I purchased a set of four basic face items. It appears that the more products one purchases the more the price for individual items goes down, if that makes sense.

I received my products within a couple of days of placing my order. Therefore, I had a very good experience with Geologie.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great trial kit

I have tested the trial kit for sensitive skin and used the products included every day and night for about one month. The products are easy to use with the instructions provided, do not cause irritation, and work well for my skin. I am thinking of buying additional trial kits for my two sons and my husband since they travel a lot. The trial kit is excellent as a travel companion.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

A MUST in your skincare routine!!!

Geologie’s Dark Circle Eye Cream was a game-changer for me because I was looking to address under-eye concerns. Its powerful blend of ingredients, combined with its ease of use and visible results, makes it a must-have in any skincare routine. Whether you’re battling dark circles, puffiness, or fine lines, this eye cream provides an effective solution, leaving you with brighter, more youthful-looking eyes. Highly recommended!

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great Products and Customer Service

I my experience Geologie has some of the best customer service of any on line company I have dealt with. They are very prompt in responding and make adjustments in the favor of the consumer as need be. Great products and customer service are a winner.

May 8, 2024
Unprompted review
Rated 4 out of 5 stars

Give it a try

UPDATED: After receiving an email from a customer support supervisor and reaching a satisfactory resolution, I have decided to update my review. This company offers a very good product that I would recommend based on its quality. My only concern is their cancellation policy, particularly regarding the first payment after the trial month. It would be helpful if they sent email reminders about an upcoming payment within a week of the charge date. This would prevent many issues for both their support team and customers. Additionally, it would be beneficial to have live support available, at least through chat, as it seems their agents are often offline.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Geologie's awesome

Geologie makes men's skincare incredibly seamless. The vitamin C serum combined with the morning and night creams work perfectly, giving my skin that bright glow effortlessly.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great Products and Customer Service

These guys have great products, but their customer service is what really sets them apart. They recently shipped and order incorrectly, but they were very quick to make it right and communicated promptly the entire way...great company.

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM BUSINESS

To anyone out there who is considering to buy from Geologie. STAY AWAY IMEEDIATELY. Once you purchase something they put you on a “auto” supscription without you agreeing to anything. I woke up and saw my balance charged 200 USD without giving any permission. The whole day have I not received any information like mails and such. Terrible scam strategy. If I had the ressourcers I would sue Them without a thought.

Do not give Them any credit card information.

STAY AWAY

April 27, 2024
Unprompted review
Geologie logo

Reply from Geologie

Hey Lucas. Thanks for your review, and sorry to hear you feel that way. We requested some additional customer details from you so that we could speak more directly to your experience, but they were unfortunately not provided. Happy to address your concerns generally, and you're welcome to reach out to our support team at help@geologie.com if there's anything else we can help with.

To be clear, our team communicates membership details transparently to any customer looking to purchase a personalized trial regimen with us in a variety of places during the purchasing journey. We first outline the trial period length and ongoing costs of our subscriptions after completion of our skin type diagnostic before then explicitly calling out the subscription on our checkout page. We do not set up a membership for recurring orders for customers unless they acknowledge these terms and manually consent to them by marking a check box prior to completing their purchase.

We then address subscription terms once again in our order confirmation email and prompt customers to manage their preferences directly from their account page if they need to make any changes along the way. Customers can personally modify their preferences at any time in between orders and can also reach out to our support team for any needed assistance. Customers are also welcome to purchase from our site a la carte instead of subscribing if they'd prefer to order what they want, when they want it.

Hope that info helps, and don't hesitate to reach back out to our team if there's anything else we can lend a hand with.

Rated 5 out of 5 stars

Amazing natural deodorant

I love my Geologie products. I’ve been using their routine for a few years and I recently started using their natural deodorant and Superclean body wash and am a big fan. Highly recommend.

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

I'm in uk for 2 months money has come…

I'm in uk for 2 months money has come out my bank not brought anything and more money would of come out next month. Don't know if my bank details was hacked but never subscribed and definitely not got nothing for the money

April 25, 2024
Unprompted review
Geologie logo

Reply from Geologie

Hi Emma. Thanks for your review. We requested additional customer details from you via Trustpilot so we could look into this further, but you unfortunately did not provide them. We cannot speak to your review or purchasing experience without additional context and information. Please feel free to provide that so we can assist further, or reach out to our support team at help@geologie.com and we'd be happy to lend a hand.

Rated 5 out of 5 stars

Great Product and Service!

While I was skeptikal of these products at first, theu have turned out to be great. Any issue along the way have been quickley handled by their customer service in a satisfactory manner. I have been using them for over 1 year and very happy with the results.

April 24, 2024
Unprompted review

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