I’m absolutely disappointed as I used this website again and got problems with subscription and it didn’t work at all . It’s a bloody scam
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The rating given is for speed of collection of funds ONLY!As others have mentioned this app does nothing but lead you up a mangled garden path,the best thing to do is to seek help from your local p... See more
I am constantly dealing with backward directions and a broken phone line through which I can barely hear anything. The dealer has admitted to reaching through, and "leaning on the phone line." I'm reg... See more
This is the most UNETHICAL business I have ever come accross. I paid for the 24 hour full access package and to my shock and horror I checked my statements and I am still paying a phenomenal amount o... See more
1.3
Bad
78 reviews
No history of asking for reviews
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Hasn’t replied to negative reviews
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Hi signed up for the trial
Hi signed up for the trial, they charged me for the subscription and I emailed to cancel and I have received a reply
December 8, 2024
Unprompted review
Reply from Geomobile
Hello Ashleigh,
We are sorry for the confusion. Please note that the trial is followed by a monthly subscription according to the terms displayed during the checkout process.
If you still require any assistance with your subscription, please continue the correspondence with our Team at support@geomobile.co.
Best regards.
Works as expected
Works as expected, but the interface could be improved to make it more user-friendly and easier to navigate.
December 5, 2024
Unprompted review
This is a scam please avoid the make…
This is a scam please avoid the make unauthorised transaction
November 28, 2024
Unprompted review
Reply from Geomobile
Hi Sahar,
We’re sorry for any confusion. Please note that our service includes recurring monthly charges, which are clearly stated during the sign-up process before purchase. We understand that these details can sometimes be overlooked, and we’re here to assist you if you need help with cancellations or refunds.
If you’d like to cancel your subscription, please reach out to us at support@geomobile.co with your account details, and we’ll assist you promptly.
Thank you for sharing your feedback, and we’re here to help resolve this issue.
Best regards.
Scam
Just signed up for a trial and got billed $1USD
The service however doesnt appear to work, i've tested on multiple phones no tracking and doesnt even send a text to the phones
Need a refund and no recurring bills!!!!!
Sent a request to your support team
Your request (18077) has been received and is being reviewed by our support staff.
November 20, 2024
Unprompted review
Reply from Geomobile
Hi Lester,
Thank you for bringing this to our attention, and we’re sorry to hear that the service didn’t meet your expectations. Our Support Team has received your request and already provided you with a solution. Please check your inbox.
If you have any additional questions or details to share, feel free to reply to the support ticket or contact us directly at support@geomobile.co.
Thank you for your patience, and we’re here to assist you.
Did anyone manage to stop the non…
Did anyone manage to stop the non authorized transaction from geomobile? i have a similar case. thx
November 18, 2024
Unprompted review
Reply from Geomobile
Hi there,
We’re sorry to hear about your experience.
Please note that all the subscription terms are displayed during the checkout process including the Customer Support email address. Thus, the trial is followed by a subscription and should be canceled within 24 hours.
To address your cancelation request, please contact our support team at support@geomobile.co with details of the charges and the email associated with your account. We’ll review your case promptly to resolve the issue and ensure no further charges occur.
This people are scammers its a fraud
This people are scammers. Does not reply to my emails, I have sent then 6 emails to cancel the subscription and no response. They do this on purpose even though they clearly read my emails.
November 16, 2024
Unprompted review
Reply from Geomobile
Hello Junaid,
Our Support Team is always ready to help you and is monitoring all incoming inquiries.
As we can see, the issue is already solved according to your request.
Thus, if you have any further questions, please continue the correspondence by simply replying to our email.
BIG SCAM keep on making recurring debits
October 9, 2024
Unprompted review
Reply from Geomobile
Hello Freddy. We are sorry that something made you react in such a way.
To clarify, we do offer a subscription model, and you can get familiar with the terms of the service before subscribing. Moreover, all the information about the subscription is clearly displayed on the checkout.
If you feel there are discrepancies with the charges or the service, you may want to contact the Support Team at support@geomobile.co for further clarification.
BIG SCAM
I bought a one-off service and they started to charge me monthly fees, saying it was a subscription that I did not cancel. BIG SCAM, STAY AWAY!
September 15, 2024
Unprompted review
Reply from Geomobile
Hello Lisandra. We are sorry that you formed such a mistaken impression of our service. Kindly note that we don't provide one-time payment subscription options at the moment. All the information about a subscription is available during the checkout including price and subscription duration. If you have any further questions, please don't hesitate to contact our Support Team at support@geomobile.co.
Scam withdraw unauthorised funds
Does not work cannot contact company they start withdrawing funds from your credit card 2 unauthorised amounts taken. Site says Estonia then US Scam don't go there
August 22, 2024
Unprompted review
Reply from Geomobile
Hi Julie. We apologize for the confusion. Kindly note that the trial is followed by a recurring monthly subscription. This information is easily available on our website and during the payment confirmation process. To cancel the recurring payments, the customers should contact our Support Team at support@geomobile.co.
I paid for a trial period of 4.99$ to locate a phone on the Geo Mobile website. It does not work. I called the bank monies was already out of my account. You also cannot access the transaction made
I paid for a trial period of 4.99$
August 17, 2024
Unprompted review
Reply from Geomobile
Hi Sunil! Sorry to hear about the trouble you're having. Our app does require prior authorization from the contact to be tracked, and it's important to follow the necessary steps for location-sharing.
For issues with payments, please contact our Customer Support directly at support@geomobile.co so they can assist you further with resolving the payment issue.
no way to contact co to stop charges-…
no way to contact co to stop charges- visa will not stop recurring charges-have to go thru merchant- no way on web site
July 7, 2024
Unprompted review
Reply from Geomobile
Hi Russell. Thank you for reaching out. We're truly sorry for the frustration. Kindly note that our Support Team is always available at support@geomobile.co to assist you with any billing questions. Your feedback is noted and we will work to make the contact information easier to locate.
This is a scam
This is a scam. Charges you 0.50€ for the search but then signs you up for a 50€ subscription service.
July 23, 2024
Unprompted review
Reply from Geomobile
Hello Ian. We apologize for the misunderstanding. Kindly note that the trial is followed by a monthly subscription according to the rules described in our Terms of Use. This information is also clearly displayed during a checkout. Transparency is important to us, and we want to make sure all users understand our subscription options fully. For any further assistance, please don't hesitate to contact us at support@geomobile.co. We appreciate your feedback.
Reply from Geomobile
Hello Venelin. We are sorry to hear about your experience. Please contact our Support Team at support@geomobile.co and describe your situation so we can make things right for you.
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