Delivery delayed by Fed Ex and floods. Packaging not sufficiently taped on bottom. Items could have fallen out. Product excellent and well priced
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good price. Prompt delivery. But no phone number and no response to emails. Don’t expect a personal service.
Company replied
Lived nearby for years but have never been into George Browns Chesham before. Went in for a mower earlier in the week, which wasn’t in stock, so was ordered and arrived 2 days later. The machine was... See more
Company replied
Prompt delivery, although the strimmer arrived poorly packed and missing a harness. However…the help from the support team was truly superb - prompt, helpful and going a step beyond to rectify the i... See more
Company replied
Company details
- Agricultural Product Wholesaler
- Agricultural Service
- Garden
- Grounds Maintenance Service
- Lawn Mower Repair Service
- Plant and Machinery Hire
Written by the company
Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.
Contact info
Unit 5b, Grovebury Road, LU7 4SF, Leighton Buzzard, United Kingdom
- 01525 372062
- onlinestore@georgebrowns.co.uk
- georgebrowns.co.uk
4.3
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, good price, next day delivery, perfect transaction from start to finish.
September 4, 2024
Reply from George Browns
Thank you for your positive feedback. We are glad we could help
Excellent Service
The product was excellent, well priced and delivered exactly as per my request (delayed due to being on holiday).
August 27, 2024
Reply from George Browns
Thank you for your positive feedback, we are glad we could help
Reply from George Browns
Thank you for your positive feedback
Reply from George Browns
Thank you for leaving us a positive review. We hope you enjoy your new product!
Reply from George Browns
Thank you for your kind words.
Reply from George Browns
Many thanks, for your review.
Great prices and staff
Great prices and friendly, knowledgeable staff. I saw a very good deal on a hedge trimmer and so rang them up to double check it was in stock before committing, because it still wasn't cheap. They confirmed it was and also said if I got the order in within the next hour, they could ship it for delivery next day. Very happy.
August 13, 2024
Reply from George Browns
Thank you for your feedback, it is always great to hear when a customer has a great experience!
Enjoy your new trimmer.
Very good website and very competitive…
Very good website and very competitive price. Delivered the next day.
August 13, 2024
Reply from George Browns
Thank you for your feedback, it is always great to hear when a customer has a great experience!
Great service delivered quickly and…
Great service delivered quickly and reliable product.
Thanks
August 15, 2024
Reply from George Browns
Thank you for your feedback, it is always great to hear when a customer has a great experience!
Excellent advice by professional staff
Excellent advice by professional staff. Quality item bought, good price.
August 5, 2024
Reply from George Browns
Thank you for your kind review. Always appreciated
After ordering and paying a small…
After ordering and paying a small fortune for next day delivery, the order didn't turn up! I have emailed twice to see what could be done, but unfortunately I am still waiting for a response. Clearly customer service isn't this companies strong point.
*EDIT*. Thank you for responding so quickly. I have sent you proof of my emails to you via the email you sent me earlier, showing the two emails I sent to George Browns.
August 5, 2024
Reply from George Browns
Hi Vicki. Thank you for your feedback. Unfortunately, we have been unable to find any trace of contact from you regarding this. FedEx tracking shows the product signed as delivered next working day. We value customer satisfaction and have tried to contact you on multiple occasions today via phone. We are keen to discuss your issue and urge you to contact us on 01525 216396.
Good experience
Order went through no problem got a genuine bargain good communication regarding delivery etc.
August 2, 2024
Reply from George Browns
Thank you for your kind words. We hope you enjoy your new lawn mower!
George Browns Team
Reply from George Browns
Thank you for choosing georgebrowns.co.uk and taking the time to give us positive feedback.
Mower
The people who work here are very friendly and are really helpful. They answered all my questions and went out their way to help me with everything I needed. I would definitely use this company again
July 10, 2024
Unprompted review
Reply from George Browns
Thank you for using George Browns Ltd and for you great review, We will pass on your positive feedback.
Seamless with a lovely product
July 29, 2024
Reply from George Browns
Many thanks for choosing George Browns Ltd
Excellent customer service
Excellent customer service - provided full talk through of my ride on mower upon delivery, then came back to ensure it was working properly when a small fault developed.
June 1, 2024
Unprompted review
Reply from George Browns
Many thanks for your order and positive review. Enjoy your mower.
Quick. efficient, and accurate
Product as described. Efficiently despatched and received. Good price
July 22, 2024
Reply from George Browns
Your feedback is appreciated. Thank you
Reply from George Browns
Thank you for choosing George Browns Limited
Great service from ordering to dispatch and delivery
Good website, easy to get information about product I was looking for. Ordering very efficient.
Confident of site security and excellent dispatch.
July 26, 2024
Reply from George Browns
We appreciate for your kind review and positive comments. Thank you for choosing George Browns Ltd.
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