Gereedschapcentrum Reviews 

4,754
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Excellent delivery time, and really good communication skil with clients. Totally recomend, Totally,gonna buy again from here. Top.

Company replied

Rated 5 out of 5 stars

After two terrible (attempted) buying experiences with Klium and ToolMax, Gereedschapcentrum came through with incredibly fast service and delivery. Ordered on Sunday and received on Monday, whilst th... See more

Rated 5 out of 5 stars

Great prices and incredible logistics. The tools were next day delivered and i couldnt believe it. At the same moment also orderer with combitools and theyre not even shipped yet (what a disaster...... See more

Company replied

Rated 4 out of 5 stars

Is not the first time I see in your website you have one product in stoc , but after i send the order i receive the message, you dont have something in stoc and I have to wait until you receive it. M... See more

Company replied

Company details

  1. Tool Store

Written by the company

Gereedschapcentrum is dé online specialist voor gereedschap. Wat begon op een zolderkamer groeide uit tot marktleider in de Benelux. Met een modern magazijn van 15.000 m² in Tilburg en meer dan 92% van alle producten gewoon op voorraad, versturen we dagelijks duizenden bestellingen. Bij Gereedschapcentrum vind je een groot assortiment, van schroefmachines en zaagbladen tot grasmaaiers en complete gereedschapskisten, met honderden topmerken, eerlijke prijzen en de service die je van een specialist mag verwachten. Of je nu professional bent of doe-het-zelver: jouw klus kan áltijd door. Onze webshop is gebouwd op gemak en snelheid, met duidelijke productinformatie, slimme bundelkortingen en levering vaak al de volgende dag. Zo bespaar je tijd én geld. Bij alles wat we doen draait het om één ding: Beter maken. Wat je project ook is, wij denken met je mee. Heb je een probleem met je bestelling of een vraag over een product? Neem gerust contact op via 013-8894444. We helpen je graag verder.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(4,754)

332 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The order was not delivered

The order was not delivered. I received a message informing me that there will be a delay of 2 days. If I had known this, I would have ordered from Germany 90 euros cheaper.

May 20, 2023
Unprompted review
Gereedschapcentrum logo

Reply from Gereedschapcentrum

Hi Cristi, thank you for your review. I'm sorry you haven't received the package yet. Unfortunately, I can't see an order based on your name, so I can't check the current status of your order. You can reach our customer service 7 days a week through various channels (by phone, chat, Facebook Messenger, WhatsApp or via the contact form). Our apologies for the inconvenience

Rated 3 out of 5 stars

Makita patroon loopt vast in makita…

Makita patroon loopt vast in makita snelbouw schroefmachine drama...

February 22, 2023
Unprompted review
Gereedschapcentrum logo

Reply from Gereedschapcentrum

Beste Tim, bedankt voor je review. Dat klinkt niet goed! Je zou eventueel het garantieformulier in kunnen vullen. Geef dan ook even aan welke schroeven je gebruikt en waarvoor je de machine gebruikt.
Wij kunnen je dan verder adviseren.

https://www.gereedschapcentrum.nl/klantenservice/garantie.html?_gl=1*t00pg9*_up*MQ..&gclid=CjwKCAjwlPTmBRBoEiwAHqpvhfhERt56VmuqthrsH4z2Rj0V7OUnBALfnvDL5dHy5pbNVgZw3R4LYRoCwSYQAvD_BwE

Rated 2 out of 5 stars

No information that no radio

No information that no radio. And no information that the package has been sent

December 7, 2022
Unprompted review
Gereedschapcentrum logo

Reply from Gereedschapcentrum

Annoying that you haven't heard from us, that's not what you should expect from us. Unfortunately I can't find your construction radio order, would you like to contact us about this?

Rated 4 out of 5 stars

The service and the product is perfect…

The service and the product is perfect i am very happy with it my only downside was they say order before a certain time and then it is same day delivery and when you are at the checkout then you get charge extra for same day delivery but it is not a train smash

August 6, 2022
Unprompted review
Rated 5 out of 5 stars

Top Top Top

Top Top Top ! In no time in huis en super product ! Helemaal wat je wilt bij een aankoop online ! Keep it up !

June 18, 2022
Unprompted review
Rated 1 out of 5 stars

The company breaks consumer law!

Completely unprofessional approach to the client. I ordered tools 36 days ago for over € 1500 and still got nothing. The store claims that an investigation with DHL is underway, which may take up to 8 weeks! This is not the customer's problem! If you have problems with the carrier, it should be changed. In this store, if the carrier does not deliver the package - the customer has to wait without money and tools until everything is cleared up. Disrespect for the client who is treated like a liar. I would like to add that as a consequence of the shop's incompetence, I lost my job and my source of income. The company violates consumer rights in the Netherlands. I do not recommend! I advise you to stay away from this company.

February 16, 2022
Unprompted review
Gereedschapcentrum logo

Reply from Gereedschapcentrum

Dear Daniel, thank you for your review. I'm sorry you haven't received the package yet. We always have to start an investigation with the carrier because the delivery of a package goes through the carrier. We have therefore started an investigation at the carrier. This investigation may take several working days. When there is more information about the investigation, our customer service will contact you again. Our apologies for the inconvenience.

Rated 3 out of 5 stars

Combiset

Hi. I am very dissapointed about what I buyed... I did a small calculation after I reciveded the products, and it looks like if I buyed them apart, it will cost me less then the amount I have to pay for a combiset, when it supposed to have an advantage by buying them as a set! I don't recomand this to anyone, it is not profitable, and the products are not even the medium quality from theyr line of products. A big, big dissapointment!

Later add notation: Bedankt voor je bestelling | Ordernummer OL-111093174

This is the order!

December 14, 2021
Unprompted review
Gereedschapcentrum logo

Reply from Gereedschapcentrum

Dear, thank you for your review. We're sorry to hear this. Unfortunately, I can't find your order based on your name, so I can't check it. Therefore I'm unable to give you a personalised answer. However, you can reach our customer service 7 days a week through various channels (by phone, chat, Facebook Messenger, WhatsApp or via the contact form). We're looking forward to your message, so we can find a solution together.

Rated 4 out of 5 stars

Lowest price i found for my ryobi angle…

Lowest price i found for my ryobi angle grinder, but it would be nice to mention 4 weeks possible delivery time. Maybe they did somewhere hidden nicely. Let me know if you have their new multitool, i can't find it anywhere in europe.

October 6, 2021
Unprompted review

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