Car Super Garage  Reviews 

28
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Enquired about a vehicle I was interested in. Suggested two different days when I was available to view. Also gave details of my vehicle with a view to part exchange and was told someone would be... See more

Company replied

Rated 5 out of 5 stars

Recently bought a Kia Sportage from here. I felt welcomed as soon as i walked in to reception. The car was exactly as described re condition, service history etc. I noticed two or three things that n... See more

Company replied

Rated 2 out of 5 stars

The Tiguan is fine and my Daughter enjoys it but what's really disappointing is the roof rails and front lower grill were resprayed but cheaply, 18 months later and it's a mess. A car spray company h... See more

Rated 5 out of 5 stars

My mercedes SLC had an array of Fault lights on the dash, Booked Diagnostics, investigation and repair online. Also Annual service and MOT at the same time.Easy to book a date, dropped the car off,... See more

Company replied

Company details


Contact info

3.0

Average

TrustScore 3 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(28)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, lovely staff

Took our car for a problem with the injectors, it was dropped at 8am and ready to pick up again at 3.30pm, excellent service, and great price, very efficient & all staff, particularly Matt, extremely helpful, great company to deal with

February 18, 2025
Unprompted review
Car Super Garage  logo

Reply from Car Super Garage

Thank you for your fantastic review Linda we're thrilled to hear that you found our service excellent and efficient, and that Matt was particularly helpful. We appreciate your kind words and look forward to serving you again in the future.

Rated 5 out of 5 stars

Staff are first rate.

Staff are first rate.
Prices are reasonable.
Reception area pleasant.

What’s not to like.!!!
MG

January 30, 2025
Unprompted review
Car Super Garage  logo

Reply from Car Super Garage

Thank you for your wonderful feedback! We're thrilled to hear that you found our staff to be first-rate and our prices reasonable. It's great to know you enjoyed our pleasant reception area. We appreciate your support!

Rated 5 out of 5 stars

Just brilliant and so professional.

I bought my VW Sharan from German Autocentres a few months ago. I was really pleased with the openness and  honesty of the sales staff. They were a million miles from the "del boy used car salesman " type .  The whole operation was extremely polished and professional. Just when it was going so well I got the car home and was disappointed that a few features I expected to be present were missing. I took this up with the dealer expecting some sort of fob off and turning it into a fault on my part. How wrong was I. The Director, Wade, was brilliant. It transpired VW were at fault. Wade has bent over backwards to correct these issues, and done so out of his own pocket. What more can you ask for.  This organisation and the people within it are excellent and I can't recommend them highly enough.  Buy from them with confidence.

January 22, 2025
Unprompted review
Car Super Garage  logo

Reply from Car Super Garage

Thank you for your outstanding review. We’re thrilled to hear that you found our sales staff open and honest, and that Wade went above and beyond to resolve the issues with your VW Sharan. Your recommendation means a lot to us, and we appreciate your confidence in our team.

Rated 5 out of 5 stars

First class service of my Porsche…

First class service of my Porsche Panamera for a fraction of the dealer quote. Courtesy car waiting although I didn’t request one, job completed sooner than I requested, all with a friendly and helpful service throughout.

January 21, 2025
Unprompted review
Car Super Garage  logo

Reply from Car Super Garage

Thank you for your 5 stars Richard, We're thrilled to hear that you received first-class service for your Porsche Panamera at a fraction of the dealer quote. It's great to know our courtesy car and friendly service exceeded your expectations. We look forward to serving you again!

Rated 5 out of 5 stars

EML on dash

Just come back from German Autocentre today for my EML on dash. They were really honest the current fault was the mass air flow sensor because due to a loose hose and clip. They fixed the hose clip and reset the values of the car hopefully this fixed the problem.

January 16, 2025
Unprompted review
Car Super Garage  logo

Reply from Car Super Garage

Hi you are very welcome and good to see you this morning. Thank you for the feedback

Rated 1 out of 5 stars

After requesting German auto Centre Sheffield discs…

After requesting a quotation for discs and brake pads from a German auto centre, the quote arrived a day later without issue. However, upon reviewing the pricing, it turned out to be only marginally better than what the local Mercedes dealer was offering. When discussing the matter with the dealer, they pointed out a compelling benefit: Mercedes Sheffield includes 12 months of free roadside assistance with any repair, regardless of the cost.

This highlights a significant advantage in favor of the main dealer. Not only do you get the assurance of genuine parts and the expertise of a trusted service provider, but you also receive added value at no extra cost. In this case, the combination of competitive pricing and complimentary roadside assistance makes the dealer's offer a far superior choice overall. I tried them a year ago but there was no reply perhaps that would have been better in this case.
Thank you for your prompt response. I think your reply outlines your priorities perfectly if you want cheapness use German auto is the one for you. save the one-year-old BS
Estimate Details
Estimate No: EST133306
Valid From: 23 Nov 2024 15:39
Expiry Date: 23 Dec 2024 18:00

Thank you for your response. I’m disappointed to see that you feel my feedback is unjustified, especially since I’ve made an effort to express my concerns honestly. I understand running a business is difficult, but as a customer, I also expect to be treated fairly and with respect when voicing my experience.

I did indeed leave a review based on my perception of the value offered, and I stand by my opinion. I do not believe I’ve been malicious or petty, but rather that I was giving constructive feedback based on my experience with your service. My goal was never to target your business specifically but to share my genuine perspective.

As for the comparison with other garages, I would expect each business to offer competitive pricing and value based on its own merits. My decision not to return to your garage wasn’t intended as a personal attack; it was simply a reflection of what I felt was the best option for my needs.

I respect your request not to contact your garage for future work, and I will, of course, respect that boundary. I would hope that in the future, all feedback—positive or negative—is met with an open mind, as it can help improve services for everyone.

November 25, 2024
Unprompted review
Car Super Garage  logo

Reply from Car Super Garage

Hi Sean, thank you for your feedback. As you can imagine running any business is challenging, so we do take feedback really seriously and will act where we feel our standards haven’t met our customers’ requirements. In this instance we feel your feedback is completely unjustified and unfair. You left us a negative review several months ago. We explained the reasoning behind our business policy at that time. We are more than surprised that you have contacted us again and have now left us another negative review. The most recent review is because, in your opinion, we didnt offer best value. I would like to ask if you contacted other garages in the area for similar quotes and left them negative reviews if they didn’t beat the offer you got from Mercedes, or are you just focusing negative feedback on our garage? It does appear to be a malicious and petty approach. It appears that you have found a service provider for your car and we would ask that, to avoid similar occurrences in the future, you did not contact our garage for any further work. We would very much like to discuss your reviews with you and will endeavour to contact you to discuss your feedback. Hope to speak to you soon

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Took my car with a fault. Diagnosed and fix and picked up the next day. Thanks guys/ gals

November 21, 2024
Unprompted review
Car Super Garage  logo

Reply from Car Super Garage

Thank you for your fantastic feedback! We’re thrilled to hear you experienced brilliant service from start to finish. It's our priority to diagnose and fix any issues quickly, and we’re glad we could get your car back to you the very next day. we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Water leak fixed in a very organised…

Water leak fixed on our mini in a very organised way. Kept us fully in touch with what they were doing and their approach to the problem. Made us fully aware of any costs along the way. Over joyed that this has been fixed and can only recommend their excellent service and technical knowledge.

November 14, 2024
Unprompted review
Car Super Garage  logo

Reply from Car Super Garage

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that we were able to fix the water leak in your mini in an organized manner while keeping you informed about our approach and any associated costs. Your recommendation means a lot to us, and we're glad that our service and technical knowledge met your expectations. We look forward to assisting you again in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look