GermanAutoParts.com Reviews 

1,618
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and competitive pricing. Reviewers frequently highlight the fast and reliable delivery service, often noting parts arrive quicker than expected. Many people appreciate the proactive customer service, including calls to verify orders and ensure correct parts are shipped. The quality of the parts and the broad selection available are also consistently highlighted by consumers. Customers frequently mention the ease of ordering and the helpfulness of the staff in addressing their questions. Many reviewers express long-term satisfaction, indicating they have been loyal customers for years due to consistent positive experiences.

What people talk about most

Product

Customers are generally satisfied with the products, often finding them to be genuine, as advertised, and of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising fast shipping and timely... See more

Price

People report positive experiences with price, consistently finding the prices to be good, reasonable, and... See more

Quality

Customers consistently note positive experiences with quality, often praising genuine and legitimate parts... See more

Order

Consumers find the ordering process to be positive, highlighting its ease of use and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying parts from GermanAutoParts.com for about 18 years now and have never been disappointed. Products are always as specified, reasonably priced, and received promptly. Web site is easi... See more

Rated 5 out of 5 stars

I ordered a turbo seal that I needed before leaving on a long trip, and it arrived quickly and fit perfectly. Before ordering on a late Friday afternoon, I called first, a nice human picked up, and w... See more

Rated 5 out of 5 stars

Working with Mark was a real pleasure. He had OEM parts for my 1987 Porsche 911 Carrera that other vendors did not carry. Ordering, shipping and delivery were seamless and fast. Check out GermanAutoPa... See more

Rated 5 out of 5 stars

Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worke... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

GermanAutoParts.com has been a leading source of OEM and Genuine parts for European cars since 1994. We stock quality parts at great prices, ship fast and have knowledgeable sales staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,618)

220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Website and Payment could be better.

Website is a bit clunky to move back and forward to find parts. Also was a bit put off that the PayPal account is Sophia Marlena Properties, LLC. I honestly thought I might have been scammed by a cloned website.
Otherwise the parts arrived very quickly and in great shape! Be aware that many German parts are now manufactured in China unfortunately so the MK3 window regulator may only last a few years like my last one did.
I have used you guys lots of times before and will continue to keep you at the top of my parts search queue.

October 19, 2025
Rated 5 out of 5 stars

Excelente Servicio

Excelente Servicio. Thank for having the Mercedes Benz parts for oldest cars. My car is en Mexico and it is a difficulty to find parts in that country.

Saludos,

October 20, 2025
Rated 5 out of 5 stars

Excellent from ordering to delivery!

From ordering online to the fast delivery of my car part, this was a great experience! I'm very impressed with their attention to detail, the level of customer service, and the quality of product. Thank y'all SO much!

October 13, 2025
Rated 5 out of 5 stars

Mark went above and beyond

Mark went above and beyond to answer questions I had about a problem with installation of a part. The problem was all mine and Nothing to do with the part I had ordered from Germanautoparts, he still was patient and did extra research to make sure all my questions were answered.

October 11, 2025
Rated 5 out of 5 stars

Always a good experience

Always a good experience. Quick shipment. They called me before shipping because I had failed to order a second rotor. One less thing for me to be mad at myself about. My go to place for parts for my Audi.

July 2, 2025
Rated 5 out of 5 stars

User friendly website

User friendly website. Easy to navigate and search for parts. Fast 2 day delivery. Provided easy tracking of package/order

October 1, 2025

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