I have been buying parts from GermanAutoParts.com for about 18 years now and have never been disappointed. Products are always as specified, reasonably priced, and received promptly. Web site is easi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a turbo seal that I needed before leaving on a long trip, and it arrived quickly and fit perfectly. Before ordering on a late Friday afternoon, I called first, a nice human picked up, and w... See more
Working with Mark was a real pleasure. He had OEM parts for my 1987 Porsche 911 Carrera that other vendors did not carry. Ordering, shipping and delivery were seamless and fast. Check out GermanAutoPa... See more
Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worke... See more
Company details
Information provided by various external sources
GermanAutoParts.com has been a leading source of OEM and Genuine parts for European cars since 1994. We stock quality parts at great prices, ship fast and have knowledgeable sales staff.
Contact info
PO Box 324, 12074, Galway, United States
- 518-557-1430
- contact@germanautoparts.com
- germanautoparts.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality and the delivery helped me…
The quality and the delivery helped me to complete my repair on time!…also the reviews about the brand you offered gave me assurance of a good oart in my car!
December 7, 2025
Good phone access to a real human, shipped quickly as promised
I ordered a turbo seal that I needed before leaving on a long trip, and it arrived quickly and fit perfectly. Before ordering on a late Friday afternoon, I called first, a nice human picked up, and was assured the part would arrive on Monday. It arrived as promised, worked perfectly, and I had plenty of time to install it and test it before leaving on my long trip. I highly recommend this seller.
December 5, 2025
Product clearly identified as to brand
Product clearly identified as to brand. Shipping prompt. Good parts selection.
December 6, 2025
Ordering the parts was easy and prices…
Ordering the parts was easy and prices were very good. A small issue was shipping because it took a long time. Maybe using a different carrier would speed up shipping.
November 28, 2025
Reply from GermanAutoParts.com
Hi Jan, thank you for your order and for taking time to comment. USPS shipping can sometimes be a bit slow, we're sorry it took USPS a week to deliver your order. In the future if an order is time critical we suggest you select FedEx Ground which is typically 1-3 days delivery time or we also have great new low rates on FedEx Next Day delivery. We appreciate your business!
They typically have the harder to find parts
… at fair prices. I’ve always been pleased with the service
November 28, 2025
I only use genuine VW parts
I only use genuine VW parts. Thanks so much for the timely delivery of my auto part. I look forward to a continual relationship in the future.
November 21, 2025
Highly recommend this auto parts supplier.
I have been buying parts from GermanAutoParts.com for about 18 years now and have never been disappointed. Products are always as specified, reasonably priced, and received promptly. Web site is easily navigable and accurate. I would highly recommend this parts supplier.
Eric Francis Kuhnen
November 28, 2025
Great looking part came fast your…
Great looking part came fast your company is great!!!
November 29, 2025
Outstanding customer service
Customer service was outstanding, provided guidance to identify and install part.
November 20, 2025
Easy to order and part game in a timely…
Easy to order and part game in a timely manner.
November 21, 2025
Part was correct and fairly priced
Part was correct, fairly priced, and promptly delivered
November 15, 2025
Excellent service
Excellent customer service. I wish more merchants were this good.
November 13, 2025
Shop in confidence
When they called to go over the incorrect purchase I made, it made me feel confident and reassured. Their attention to detail and willingness to help makes me feel comfortable returning, knowing they’ll take care of me.
November 7, 2025
Couldn’t find spark plugs underneath…
Couldn’t find spark plugs underneath any part category. Engine accessories Maintenance. So I sent email with question and got no response
November 11, 2025
Reply from GermanAutoParts.com
We are sorry you had trouble finding the spark plugs, they are listed under the ignition category. Here is a direct link:
https://www.germanautoparts.com/catalog/Audi-1997-A4.Quattro-Base-Sedan--2~8L.V6/Ignition-Spark.Plug
We did receive your inquiry about the plugs and replied, perhaps our reply went into your junk folder or did not reach you. If you need any further assistance please let us know, you can also call us at 518-557-1430 if you prefer.
Excellent shipping time
Excellent shipping time! Excellent product as described. Definitely will be purchasing more here. Thank you
November 5, 2025
Best Prices
Best Prices! Also the customer service is the best I’ve ever dealt with. Asked a question and they made sure to make me fully understand what part is best for my car. Absolutely amazing company. Top notch in every way. They have parts for your car you can’t find anywhere else.
November 6, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.