GermanAutoParts.com logo
Visit website

GermanAutoParts.com Reviews 

1,618
•
TrustScore 5 out of 5

4.9

Auto Parts Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and competitive pricing. Reviewers frequently highlight the fast and reliable delivery service, often noting parts arrive quicker than expected. Many people appreciate the proactive customer service, including calls to verify orders and ensure correct parts are shipped. The quality of the parts and the broad selection available are also consistently highlighted by consumers. Customers frequently mention the ease of ordering and the helpfulness of the staff in addressing their questions. Many reviewers express long-term satisfaction, indicating they have been loyal customers for years due to consistent positive experiences.

What people talk about most

Product

Customers are generally satisfied with the products, often finding them to be genuine, as advertised, and of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising fast shipping and timely... See more

Price

People report positive experiences with price, consistently finding the prices to be good, reasonable, and... See more

Quality

Customers consistently note positive experiences with quality, often praising genuine and legitimate parts... See more

Order

Consumers find the ordering process to be positive, highlighting its ease of use and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying parts from GermanAutoParts.com for about 18 years now and have never been disappointed. Products are always as specified, reasonably priced, and received promptly. Web site is easi... See more

Rated 5 out of 5 stars

I ordered a turbo seal that I needed before leaving on a long trip, and it arrived quickly and fit perfectly. Before ordering on a late Friday afternoon, I called first, a nice human picked up, and w... See more

Rated 5 out of 5 stars

Working with Mark was a real pleasure. He had OEM parts for my 1987 Porsche 911 Carrera that other vendors did not carry. Ordering, shipping and delivery were seamless and fast. Check out GermanAutoPa... See more

Rated 5 out of 5 stars

Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worke... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

GermanAutoParts.com has been a leading source of OEM and Genuine parts for European cars since 1994. We stock quality parts at great prices, ship fast and have knowledgeable sales staff.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,618)

220 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

4 stars

Good part price and comunication but shipping price was a little high.

January 2, 2026
Rated 5 out of 5 stars

Very professional

Very professional. They did everything they said they were gonna do. I received the items in a timely fashion. Will definitely buy from them again.

December 26, 2025
Rated 5 out of 5 stars

Quality Parts.

Part arrived very quickly, and exactly matched my OE part. Quality seems to be very well built. Haven't installed it yet but I think it will last a very long time.

December 26, 2025
Rated 1 out of 5 stars

It was not the part I was told.

December 16, 2025
GermanAutoParts.com logo

Reply from GermanAutoParts.com

Hello, we spoke yesterday via phone regarding your order, in our conversation we determined that you did receive exactly the part that you ordered.

The headlight bracket that you ordered on our website via a part number search was for sedan models only and does not fit your car because your car is a coupe, not a sedan. We have already sent you a return authorization yesterday to return the part for a full refund of the part cost.

Our online catalog does not list that part for coupe models, in the future we advise you use our online catalog to look up parts for your exact vehicle to ensure you get the correct part.

Of course you are always welcome to order online directly by part number as well, in that case we will ship exactly what is ordered but we have no control over whether the part number ordered is correct for your vehicle.

If you are unsure or need assistance in selecting the correct part we are always happy to help you by phone or email.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look