GermanAutoParts.com Reviews 

1,618
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and competitive pricing. Reviewers frequently highlight the fast and reliable delivery service, often noting parts arrive quicker than expected. Many people appreciate the proactive customer service, including calls to verify orders and ensure correct parts are shipped. The quality of the parts and the broad selection available are also consistently highlighted by consumers. Customers frequently mention the ease of ordering and the helpfulness of the staff in addressing their questions. Many reviewers express long-term satisfaction, indicating they have been loyal customers for years due to consistent positive experiences.

What people talk about most

Product

Customers are generally satisfied with the products, often finding them to be genuine, as advertised, and of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising fast shipping and timely... See more

Price

People report positive experiences with price, consistently finding the prices to be good, reasonable, and... See more

Quality

Customers consistently note positive experiences with quality, often praising genuine and legitimate parts... See more

Order

Consumers find the ordering process to be positive, highlighting its ease of use and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying parts from GermanAutoParts.com for about 18 years now and have never been disappointed. Products are always as specified, reasonably priced, and received promptly. Web site is easi... See more

Rated 5 out of 5 stars

I ordered a turbo seal that I needed before leaving on a long trip, and it arrived quickly and fit perfectly. Before ordering on a late Friday afternoon, I called first, a nice human picked up, and w... See more

Rated 5 out of 5 stars

Working with Mark was a real pleasure. He had OEM parts for my 1987 Porsche 911 Carrera that other vendors did not carry. Ordering, shipping and delivery were seamless and fast. Check out GermanAutoPa... See more

Rated 5 out of 5 stars

Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worke... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

GermanAutoParts.com has been a leading source of OEM and Genuine parts for European cars since 1994. We stock quality parts at great prices, ship fast and have knowledgeable sales staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,618)

220 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer services

Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worked outside business hours so my order can be shipped out on time. The parts were delivered and installed and worked great so far. Thanks!

May 4, 2026
Rated 4 out of 5 stars

The transaction was great

The transaction was great; it’s just the ‘two day air’ delivery was not on time and missed the person who was supposed to bring the parts back to ZA for me…

May 3, 2026
GermanAutoParts.com logo

Reply from GermanAutoParts.com

Thank you for your order. We are sorry you did not received the order when you expected it, we just took a look at the shipping and see you had selected FedEx Next Day Air and the package shipped and delivered in one business day as scheduled.

We received your order on Sunday the 3rd, it was processed and shipped on Monday the 4th and was delivered on Tuesday the 5th. Please be aware that orders placed over the weekend when we are closed or after shipping cut-off/close of business will not leave until the next business day.

Please feel free to contact us if you have any further questions or concerns.

Rated 5 out of 5 stars

Mark in customer service is amazing!!

Mark in customer service is amazing!!! The parts are legit and the shipping is quick and packed well!!!!

I have spent thousands on parts between my car and my kids and their friends! I won’t buy my parts anywhere else!

Would be nice to get a discount here and there after spending thousands but otherwise, it’s my go too for parts!

5 star

April 28, 2026
Rated 3 out of 5 stars

They messed up my home address

They messed up my home address. So I have to pay twice shipping cost in order to get the product I ordered.

April 2, 2026
GermanAutoParts.com logo

Reply from GermanAutoParts.com

Hi Joy , we are sorry you are unhappy about the cost of reshipping the package but we shipped to the exact address you provided when you placed the order online. You can verify this by checking the automated order confirmation email you received when you placed the order.

The package came back to us as undeliverable because a few of the digits in the house number were reversed. When you provided us with the correct address we reshipped it but we did need to charge you for the second shipping attempt which you agreed to.

Please feel free to contact us if you have any further questions or concerns.

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