I have been buying parts from GermanAutoParts.com for about 18 years now and have never been disappointed. Products are always as specified, reasonably priced, and received promptly. Web site is easi... See more
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Review summary
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I ordered a turbo seal that I needed before leaving on a long trip, and it arrived quickly and fit perfectly. Before ordering on a late Friday afternoon, I called first, a nice human picked up, and w... See more
Working with Mark was a real pleasure. He had OEM parts for my 1987 Porsche 911 Carrera that other vendors did not carry. Ordering, shipping and delivery were seamless and fast. Check out GermanAutoPa... See more
Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worke... See more
Company details
Information provided by various external sources
GermanAutoParts.com has been a leading source of OEM and Genuine parts for European cars since 1994. We stock quality parts at great prices, ship fast and have knowledgeable sales staff.
Contact info
PO Box 324, 12074, Galway, United States
- 518-557-1430
- contact@germanautoparts.com
- germanautoparts.com
4.9
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Better price on some parts compared to…
Better price on some parts compared to ECSTuning and FCPEuro, and also free shipping if order big enough. Also had some OEM parts I could not find anywhere else.
March 28, 2026
Customer service was fantastic
Customer service was fantastic! They were prompt and answered all my questions. I will definitely use them again for parts for my Mercedes as they are the most affordable and a quality and reliable alternative to the dealership. Don’t hesitate to use germanautoparts.com for all your part needs, you won’t be disappointed!
March 19, 2026
OEM Mislead
Although the ordered part fits, I was led to believe it would be an OEM part and it is not.
March 25, 2026
Reply from GermanAutoParts.com
Hello, we are sorry to hear that you feel you were mislead. We took a look at your order and the cap is clearly listed in our catalog as a Febi Bilstein brand part, there is nothing stating that it is OEM. We do make an effort add an OEM note when we can confirm a brand is OEM, in this case Febi Bilstein is the only brand we offer but there is nothing in that part listing stating or implying it is OEM. While it is not OEM, the Febi Bilstein cap is a quality product that should serve you well.
If you would like to share details about how you feel you were mislead please contact us by email, we would like to understand more so we can avoid these situations in the future. We value transparency and want to be sure parts are clearly labeled and buyers understand what they are ordering and receive what they expected based on our product listings, branding and notes.
I made a mistake but you are very kind
I made a mistake but you are very kind
I'm so impressed. Thank you.
March 19, 2026
Couldn’t find it at any other auto…
Couldn’t find it at any other auto parts stores near me so I order it from here and got it pretty quickly
March 22, 2026
Great communication and staff
Great communication and staff. Prices are good as well.
March 4, 2026
Unprompted review
Impressive integrity in addition to…
Impressive integrity in addition to good value and efficient service.
March 17, 2026
Item was just as described and shipping…
Item was just as described and shipping arrived a day early.
March 17, 2026
Ordered my parts Friday and had them by…
Ordered my parts Friday and had them by Sunday the same week. As usual - German Auto has amazing selection and support for your VW / Audi vehicles.
March 13, 2026
Wrong part was delivered and I never…
Wrong part was delivered and I never received a response for a refund after leaving multiple emails.
February 15, 2026
Reply from GermanAutoParts.com
Hello, hopefully we can clear up any misunderstanding.
We had exchanged emails on February 25 and determined that you had ordered a dipstick by part number and received the part number you ordered. Unfortunately this part number does not apply to your vehicle, we did not have a dipstick for your vehicle in your catalog. We issued a return authorization by email which you received and you returned the part, thank you. Your return has been processed and the refund is scheduled to be issued tonight with this week's batch.
Labeling and shipping time was perfect
Labeling and shipping time was perfect, prices were also cheaper than most places. Only issue is one thing that I purchased was labeled incorrectly, still waiting to see what they say about return.
March 13, 2026
Mark is very knowledgeable…
Mark is very knowledgeable unfortunately he could not help much this time since the part is no longer available and can’t be found aftermarket.
March 9, 2026
Delivered ahead of schedule
Delivered ahead of schedule, part is exactly what I ordered
March 8, 2026
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