GERMAN PARTS Reviews 

Ordered a set of OEM discs and pads for my AMG GTR. Items arrived quickly and for a good price. I had shopped around and they were the cheapest for the parts I needed. Will defs be back for any other parts I need.

Great customer service. They helped me check that the headlight was the correct one before ordering, and gave me an approximate delivery timescale as the part was located at their German warehouse.

There was a bit of a delay with the part arriving in the UK, and it ended up taking 5 days longer than expected, but each time I queried the order, someone got back to me within minutes to give an update.

Overall the price was about £200 cheaper than any stock I could find in the UK, and £500 cheaper than our local garages could source, so having to wait around 2 weeks for delivery wasn't too bad.

I recently entrusted German Parts with the installation of a body kit on my AMG C63S, and I can confidently say the entire experience was nothing short of first-class. From the moment I placed the order to the final reveal, their professionalism, craftsmanship, and customer service exceeded all expectations.

The process was smooth and well-communicated every step of the way. I was kept informed throughout the ordering, delivery, and installation phases, which made the entire experience stress-free and enjoyable. It’s rare to come across a company that is this organised and transparent.

The quality of the body kit and components was outstanding, clearly premium grade materials that not only enhance the look of the vehicle but also reflect the performance and prestige of the AMG brand. Every panel, trim, and fitting was aligned with precision. The attention to detail in the installation process was meticulous, no corners were cut, and it’s clear they take great pride in delivering flawless results.

What really made the difference, though, was the team. They were genuinely passionate about what they do, incredibly friendly, and went above and beyond to accommodate every one of my requests. Whether it was minor custom adjustments or addressing my questions along the way, they handled everything with patience, expertise, and a positive attitude. It’s refreshing to deal with a team that cares just as much about the small details as they do about the big picture.

The finished product completely transformed my C63S. The car looks more aggressive, refined, and uniquely mine, all thanks to German Parts precision work and top tier service. If you're looking for a shop that delivers high-quality parts, expert installation, and an unmatched level of customer care, German Parts should be the only place on your list.

I wouldn’t hesitate to return for future upgrades or recommend them to any automotive enthusiast. Truly a 5-star experience from start to finish.

Took my car in with a few cosmetic issues it got booked in and done in a day and the car is looking so much better! Very nice friendly staff and a top service! Thanks guys

Joe was super helpful and really knowledgeable. The grille I purchased was a great price and he also fitted a couple of other parts at the same time. I highly recommend him and his team.

Ordered a passenger side headlight for a 5 series, exceptional quality, packaged brilliantly and a massive saving on dealership. arrived 1 day after dispatch would definitely use again.
Would also like to point out very knowledgeable about part number as mine had been superceded and wouldn't have know otherwise..thank you GP

They initially quoted a 10-day delivery time over the phone for a non-stock headlamp. However, after waiting for 18 days and still not receiving the item, they were unable to provide a definite delivery date. To make matters worse, they refused to allow a cancellation or issue a refund. It appears that their terms and conditions differ from what is communicated over the phone. This experience highlights the discrepancy between their sales pitch and actual policies. Overall, this company seems unreliable and deceptive. I will not be using their services again.

Ordered from these guys the part that I couldn’t find and also at a really good price with a january sale discount. They answered my phone calls and informed me about tracking regarding my parcel ! Will use them in future for sure ! Thank you !!

Ordered a pair of replacement LED headlight units for my Audi A3. I received good comms from the guys at German Parts, including them checking comparability for me. OEM parts I ordered arrived well packaged with quick shipping. Received some helpful advice about coding etc after I had received the units. Considering the price I paid for these units was significantly less than dealer pricing, I couldn’t fault my experience with German Parts at all.

116 3dr window regulator.next day delivery and less than 24hrs.spot on,Will definitely use again.👍

Once again,the gents at german parts have really shone through,difficult customer requiring a headlamp for a mercedes that main dealer had NO lead time on supply this year !,these guys have achieved the almost impossible,unit fitted,programmed correctly with the right software and one happy MP left with his car this afternoon.simply sumup..THANK YOU

Ordered a headlight for my bmw 5 series last year there was delivery issues with the headlights but not everyone’s perfect especially our couriers company’s in the uk

One the headlight arrived it was fitted to the car and the beam projection image was kicking the wrong way (unless your in Europe) called them told them had a mate drive to their offices to collect a new one installed on the car took to bmw for coding and kept coming up with all the faults indicator side/day time light fault headlight fault contacted them after bmw said it was a dodgy headlight every time I called them went to voicemail or would be told I would get a call back from the CEO never heard anything then the warranty of 6 months ran out and now I have to buy another unit to get the car through and MOT anther 1000 pounds out the window just have the car on the road as they supplied a European headlight

Even to this day after paying for 3 bmw specialist and 2 days at 1 bmw main dealer and 1 day at another bmw still doesn’t working correctly only works when it wants to

Ordered a headlamp for my Audi.
Superb customer service , as I did enquire about it through their website contact me box . They called me back the next morning with all the information needed. The process was smooth and my order arrived within a week ( Brexit baby ).
the headlamp was correct model for my car unfortunately it came in two inside colours and I got the wrong one .
Customer service was brilliant they quickly found the right part, sent the incorrect back and got the right OEM part within couple days.
There was brilliant communication from German car parts and I would highly recommend them .
My item - 1.5k £ from GCP
Audi quoted - over 3k.

late displatch of car part

i will explain why.. on date of 7th november ive been ordered a fuel tank for my husband's car. purchase smooth, person which i spoke, polite. thumbs up
contacted them after purchase because i was worried paypal didnt made change about my last name(on app was still maiden name), gentleman told me wont be a problem.
on friday contacted and asked when will be dispatched, answer was on monday (11th)due size. Alright, i understood that.
came the day of tuesday, no details of displatched track, contacted them. said if they dont give me any details about, im cancelling the purchase, i needed asap since car was in garage waiting part.
answer about 6-7pm, said that item been dispatched as promised. that i will get the details next day..
wednesday(13th) got email with track details, entered on link, no history, spoke with ParcelForce, said they dont have any details, parcel haven't been sent 🤯
contacted next moment the seller, said again that parcel been sent as promised also other 50 parcels dropped
later before going to sleep, when i have been checked again, to SEE that parcel been dispatched on wed(13th) not on monday(11th) as YOU promised.
I got it today(15th)
so i dont recomand if you need a part asap and they dont keep their word, front of us, as clients! im also a human and i understand it, but its a difference between being honest and fool me... about the dispatch day.. got the parcel after a 8 days.. not estimated 2 working days as website says. Thats a disgrace!

This is the second time German Parts have helped me out. On both occasions they have been brilliant. David & Joe in particular have been great to deal with. Knowledgeable, helpful and efficient.
I will definitely be back.

When ordering my headlights the person on the other end of the phone was really helpfull and made sure I was ordering the correct ones. Delivery was well on time and the price for the headlights was a fraction of what I was quoted by a main dealer. Also peace of mind with a six month warranty. Now fitted. Thanks.

COWBOYS - DO NOT ORDER

DO NOT ORDER!!!
REALLY UNPROFESSIONAL / MISLEADING

I ordered a headlight and was told it was genuine and would receive 4-5 day delivery

It never came, the manager always said it was out for delivery and it just didn’t arrive

Nice respectful people, very easy communication and high quality car parts that I needed

Super service from all at German parts. I needed a new headlamp. Mercedes advised the part was on back order and could not provide any indication as to lead time. Not only they work tirelessly to get me the part I needed, they also made sure it functioned perfectly after it had been fitted by my own third party.
I would definitely use them again and highly recommend them