Website easy to use. Looking for an antibacterial cutting board that won't scratch that can be put in the dishwasher, or simply rinsed with mild soap. Also like that I was able to buy non slip grip pa... See more
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Your ad gave me the information I needed to choose the pans. The purchase was easy to process. I liked the personal touch of the Katori team helping me look at other items that would go well with my p... See more
Company replied
Very simple and fast presentation. I have not received product yet, so cannot comment on quality. I would be better if cost for warranty were explicit, not added without option of not buying.... See more
Company replied
I would prefer to decide my own purchasing quantities/volume/size if given the option to select from a menu of multiples of product. The way the site bounces to ‘additional’ offers of product(s) afte... See more
Company replied
4.2
Great
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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good luck returning the item!!!
We wanted a full refund if send the product back (postage at our expense) but twice they coerced us to accept a partial refund and keep the item. We told them repeatedly it was WAY TOO SMALL and we will never use the cutting board, but they refused to accept the item back and provide a full refund despite stating they would do that in an initial email.
October 13, 2026
Unprompted review
Very fast response to my email and…
Very fast response to my email and offered a satisfactory solution
October 9, 2026
Unprompted review
Reply from Katori
Hello Jefferson,
We’re glad our team was quick to respond to your email and help resolve your concern. Thank you for your feedback!
Regards,
Jessy from Katori
Just facts no hard sell easy ordering
October 12, 2026
Unprompted review
Reply from Katori
Hello Bill,
Thank you for your feedback! We’re glad you found the ordering process straightforward.
Best regards,
Jessy from Katori
I would prefer to decide my own…I will update this review upon delivery after paying for the ‘upgraded delivery service.
I would prefer to decide my own purchasing quantities/volume/size if given the option to select from a menu of multiples of product. The way the site bounces to ‘additional’ offers of product(s) after you make your (company controlled)’ best offer’ choice from their limited content menu - it leaves one feeling manipulated. Ex: If I want to buy 12 - why can’t I buy 12 without going through an extensive marketing process of other goods?
October 12, 2026
Unprompted review
Reply from Katori
Hello,
Thank you for sharing your feedback.
Orders are processed based on the quantities selected and confirmed during checkout. Optional bundles and additional offers can be skipped, allowing customers to proceed with their selected purchase.
We would appreciate the opportunity to review your experience in more detail. To help us locate your order, we have sent you a separate message requesting a few additional details.
Please check your inbox whenever you have a moment.
Kind regards,
Jessy from Katori
Easy to use.
October 12, 2026
Unprompted review
Reply from Katori
Hello Paul,
Thank you for your 5-star review! We’re glad you found the experience straightforward and easy to navigate.
Best wishes,
Jessy from Katori
Because of Victoria
Because of Victoria, who treated me as a customer shall be treated.
- positiv, effektiv and serious
October 12, 2026
Unprompted review
Reply from Katori
Hello Greta,
Thank you for your 5-star review! We’re glad our team provided positive, efficient, and professional service.
Kind regards,
Jessy from Katori
Your ad gave me the information I…
Your ad gave me the information I needed to choose the pans. The purchase was easy to process. I liked the personal touch of the Katori team helping me look at other items that would go well with my pans. Overall it was a pleasant experience.
October 10, 2026
Unprompted review
Reply from Katori
Hello Sandy,
Thank you for sharing your experience! We’re glad our product information helped you make your choice and that you enjoyed the smooth ordering process and personalized assistance from our team.
Warm regards,
Jessy from Katori
Website easy to use
Website easy to use. Looking for an antibacterial cutting board that won't scratch that can be put in the dishwasher, or simply rinsed with mild soap. Also like that I was able to buy non slip grip pads to go underneath the boards to help with sliding on my granite countertops while using the cutting boards. Many state that it won't dull my sharp cutting knives. I hope this is true.
October 11, 2026
Unprompted review
Reply from Katori
Hello Jeanette,
We’re glad you found our website easy to use and appreciated the available accessories. We hope you enjoy your new cutting boards!
Kind regards,
Jessy from Katori
Easy to order
Easy to order. To many pop up ads before completing the order.
October 11, 2026
Unprompted review
Reply from Katori
Hello,
Thank you for your feedback! We’re glad you found the ordering process straightforward and appreciate your comments about the pop-up ads.
Warm regards,
Jessy from Katori
I ordered one metal Katori cutting…
I ordered one metal Katori cutting board and was sent
2. Then the first time I used it, my knife took off bits of
the stainless steel & I knew I had a dud!!! Do you not check your products before you sell them. Now I must look elsewhere for a new cutting board.
October 10, 2026
Unprompted review
Reply from Katori
Hello Virginia,
Thank you for sharing your feedback.
We would like to review the items received and better understand your experience with the product. To help us look into your order and assist you further, we have sent you a separate message requesting some additional details.
Please check your inbox whenever you have a moment.
Best regards,
Jessy from Katori
Not to 100% sure the site is…
Not to 100% sure the site is trustworthy all look the sane when searching online - ill wait and see when delivered
October 10, 2026
Unprompted review
Reply from Katori
Hello,
We appreciate your feedback. We hope your order arrives smoothly and that your experience gives you more confidence in our service.
Best Regards,
Jessy from Katori
I have been using Wooden Boards.
I have been using wooden cutting boards.
I have bought 4 Katori Boards, 1 for myself and 3 more as Christmas Gifts
October 10, 2026
Unprompted review
Reply from Katori
Hello Pam,
Thank you for your 5-star review! We’re delighted that you chose Katori Boards for yourself and as Christmas gifts for others.
Best wishes,
Jessy from Katori
Had trouble finding out how to say no…
Had trouble finding out how to say no to the items that I didn’t want. Written very small. I had to enlarge the picture to find it. Liked the research on the boards, I really needed that.
October 9, 2026
Unprompted review
Reply from Katori
Hello Lynda,
Thank you for your feedback! We’re glad you found the research on the boards helpful. We also appreciate your comments about the visibility of the options, as this helps us identify areas for improvement.
Warm regards,
Jessy from Katori
It’s not something I’m familiar with …
It’s not something I’m familiar with but pleased I could give my opinion
October 6, 2026
Unprompted review
Reply from Katori
Hello Menzies,
We appreciate you taking the time to share your perspective. Your feedback is always welcome.
Kind regards,
Jessy from Katori
Very simple and fast presentation.
Very simple and fast presentation.
I have not received product yet, so cannot comment on quality.
I would be better if cost for warranty were explicit, not added without option of not buying.
October 8, 2026
Unprompted review
Reply from Katori
Hello Peter,
Thank you for sharing your feedback! We’re glad the presentation was quick and easy to follow. We also appreciate your comment about the warranty cost and the importance of having a clear choice at checkout.
Kind regards,
Jessy from Katori
Great personal service
October 8, 2026
Unprompted review
Reply from Katori
Hello Mark,
Thank you for your 5-star review! We’re glad our team made a positive impression and provided a great experience.
Best wishes,
Jessy from Katori
get-katori.com… returns problem
I responded to a get-katori.com advertorial, thinking that it was a scientific article (from buzzpulse24 in the New York Times). I ordered 2 boards before discovering it was an advertorial containing dubious claims - for example, that the boards don't dull your knives, but in fact sharpen them - FALSE. I cancelled within 13 minutes of ordering. The company refused to cancel or refund, saying they had to deliver the boards but that I could then send them back for a "full refund". However, I discovered several reviews that indicated costs and problems with returns to this company. BE CAREFUL ORDERING FROM THIS COMPANY. It's not that the product is necessarily defective, it's their customer relations that's the problem. After several emails I finally got a promise of a refund, after sending a legalistic email to them, and raising a dispute with my card-issuing bank. Let's see how it goes...UPDATE: as the company has indeed offered a refund, I have accordingly updated my rating from 1 star to 3.
October 7, 2026
Unprompted review
Reply from Katori
Hello Llama,
Thank you for sharing your experience.
We aim to provide clear product information and transparent return and refund processes. We’ve sent you a separate message requesting additional information so we can locate your order and review your case further.
Please check your inbox when you have a moment.
Kind regards,
Jessy from Katori
This product provides a healthy…
This product provides a healthy alternative to food prep.
October 7, 2026
Unprompted review
Reply from Katori
Hello Stan,
Thank you for your 5-star review! We’re glad you find the product a convenient, healthier option for food preparation.
Best wishes,
Jessy from Katori
Reply from Katori
Hello Peter,
Thank you for your 5-star review! We’re glad you’re happy with the cutting board and its safety.
Best wishes,
Jessy from Katori
Clear information about products and…
Clear information about products and smooth process to complete purchase
October 6, 2026
Unprompted review
Reply from Katori
Hello Janet,
Thank you for your feedback! We’re pleased to know the information was easy to understand and ordering was straightforward.
Warm regards,
Jessy from Katori
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