Katori Reviews 

42
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 5 out of 5 stars

Website easy to use. Looking for an antibacterial cutting board that won't scratch that can be put in the dishwasher, or simply rinsed with mild soap. Also like that I was able to buy non slip grip pa... See more

Company replied

Rated 5 out of 5 stars

Your ad gave me the information I needed to choose the pans. The purchase was easy to process. I liked the personal touch of the Katori team helping me look at other items that would go well with my p... See more

Company replied

Rated 4 out of 5 stars

Very simple and fast presentation. I have not received product yet, so cannot comment on quality. I would be better if cost for warranty were explicit, not added without option of not buying.... See more

Company replied

Rated 3 out of 5 stars

I would prefer to decide my own purchasing quantities/volume/size if given the option to select from a menu of multiples of product. The way the site bounces to ‘additional’ offers of product(s) afte... See more

Company replied


Contact info

4.2

Great

TrustScore 4 out of 5

42 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.2

All reviews

(42)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and almost instant…

Excellent and almost instant service--on a Sunday, too! Went more than the mile to make sure I received the delivery before I left on vacation. Way to go! Katori!

October 5, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Ivan,

Thank you for your wonderful review! We’re happy to know our team could help ensure everything arrived before your trip. We really appreciate your kind words!

Best wishes,
Jessy from Katori

Rated 5 out of 5 stars

Haven't received the product yet but…

Haven't received the product yet but support was fast and responsive.

October 3, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Lou,

Thank you for your feedback! We’re glad to hear that our support team was quick and responsive. We appreciate you sharing your experience.

Best wishes,
Jessy from Katori

Rated 5 out of 5 stars

Fast and easy

Fast and easy. I did find there were a few too many other offers. All I wanted were the cutting boards.
Than you

October 4, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Louise,

Thank you for the 5 stars! We’re glad everything went smoothly and appreciate your helpful feedback about the ordering experience.

Kind regards,
Jessy from Katori

Rated 4 out of 5 stars

I like the video about the metal…

I like the video about the metal cutting board.

October 3, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Sharon,

We appreciate your kind review! We’re glad you found the video about the metal cutting board helpful and engaging.

Kind regards,
Jessy from Katori

Rated 4 out of 5 stars

Way too many extra add ons when I only…

Way too many extra add ons when I only wanted the cutting board

October 3, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Vernon,

Thank you for your feedback. We understand your concern regarding the additional offers during the ordering process and appreciate you bringing this to our attention.

Best regards,
Jessy from Katori

Rated 4 out of 5 stars

Would have liked to order more!

I've waited a while to be able to order these for my family! I had hoped to buy 5. My only suggestion would be to allow people to order 4 AND 1, but I'll try to go back and order 1 now.

October 2, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Roland,

We appreciate your kind feedback! We’re glad you were looking forward to sharing the product with your family, and we appreciate your suggestion regarding ordering quantities.

Warm regards,
Jessy from Katori

Rated 4 out of 5 stars

Almost 5 star! Might’ve been a 5 star but I didn’t…

Might’ve been a 5 star but I didn’t like that you kept trying to sell me other things!

October 2, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Sheri,

Thank you for sharing your feedback. We appreciate your positive rating and will take your comments about the additional offers into consideration.

Best regards,
Jessy from Katori

Rated 4 out of 5 stars

I just want to try it and see if it is…

I just want to try it and see if it is as good as it seems.

October 2, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Alphonse,

Thank you for your kind review! We truly appreciate you giving our product a try and hope you enjoy using it.

Kind regards,
Jessy from Katori

Rated 5 out of 5 stars

Easy to order

Easy to order. Clear and concise selection process. Great extra offers if you want the additional products.

October 2, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Luis,

We appreciate your 5-star feedback! It’s great to know you had a seamless shopping experience and found the additional product options useful.

Warm regards,
Jessy from Katori

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Everything is explained very well.

October 2, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Myrna,

Thank you for your kind feedback! We’re glad you found the ordering process straightforward and the information clear.

Kind regards,
Jessy from Katori

Rated 4 out of 5 stars

Did not like all the upsell after main…

Did not like all the upsell after main purchase. Too much.

October 1, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Janet,

Thank you for your feedback. We appreciate you sharing your thoughts on the purchasing experience and will take your feedback into consideration.

Best regards,
Jessy from Katori

Rated 3 out of 5 stars

The product was not what we expected or…

The product was not what we expected or hoped for.

September 24, 2026
Unprompted review
Katori logo

Reply from Katori

Hello Melinda,

Thank you for your review.

We have reviewed your communication with our support team and are pleased to see that your case has now been resolved.

Should you need any further assistance, please don't hesitate to reach out.

Kind regards,
Jessy from Katori

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