Get Staffed Online Recruitment Reviews 146

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, responsiveness, and friendly approach, making the recruitment process smooth and efficient. People found the customer service to be exceptional, highlighting clear communication and a supportive attitude. The service itself is frequently described as excellent, with many users appreciating the platform's ease of use and its effectiveness in attracting quality candidates. Reviewers also found the website clear, easy to navigate, and a significant time-saver.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

User experience

Customers had positive experiences with user experience. Reviewers consistently praise the platform for being... See more

Service

People report positive experiences with the service. Customers consistently praise the professional,... See more

Customer service

Consumers express high satisfaction with customer service. Reviewers consistently highlight the... See more

Website

Customers consistently note positive experiences with the website. Reviewers describe it as clear, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were extremely pleased with the results of advertising a vacancy with Get-Staffed. We received a strong response with several high-quality applicants. Matt Cooper was especially helpful, smooth... See more

Company replied

Rated 5 out of 5 stars

I've used several ATS over the years and never really got on with them. Get Staffed is clear, easy to navigate, and straight forward from reading CVs to setting up templates. It has made the whole... See more

Company replied

Rated 5 out of 5 stars

Communication is always easy and responsive, They are quick to get the ads out and we soon have candidates flooding in. James is always lovely to correspond with and checks in when the ad is near to c... See more

Company replied

Rated 5 out of 5 stars

I genuinely can’t recommend Get Staffed enough. The fact that your first job post is completely free is amazing in itself, but what really sets them apart is the incredible support and ease of u... See more

Company replied


Company details

  1. Recruitment Service
  2. Applicant Tracking System
  3. Recruiter

Written by the company

We are the UK's leading online recruitment and job advertising provider. Our goal is simple; help you recruit the best possible people for your business whilst saving you time and money! We like to see ourselves as part of your internal recruitment team, whether you already have one or not – the days of needing to find an external partner are gone. By keeping your recruitment “in-house” (even if it isn’t literally), your cost-per-hire will drop dramatically.


Contact info

4.8

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly & helpful

Excellent service and very attentive and proactive. CAB will definitely use them again going forward. First class, friendly, helpful and understood the needs of our charity.

June 24, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thanks for the brilliant feedback Craig, great to hear our service worked so well for you. We look forward to supporting you again in the near future.

Rated 5 out of 5 stars

Great service at a very reasonable…

Great service at a very reasonable price. The team phoned in to check on progress. The applications we received were of a good quality and we filled our vacancy easily.

May 20, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thank you for your feedback, we're pleased to hear not only that you filled your vacancy nice an easily, but you feel we're good value for money! We look forward to working with you again soon.

Rated 5 out of 5 stars

Most user friendly platform we have used

We have used Get Staffed a number of times for our recruitment needs, as we find it to be the most user-friendly platform. James and the team are always on hand for any questions that we have, and are very quick to get back - which is always appreciated.
We find it very useful that the Get Staffed team check our campaigns before they are posted and inform us of any errors, or suggest amendments to gain more engagement, and keep in touch to check how the advert is going. We will continue to use Get Staffed, as we have found several very talented and skilled applicants through this site!

June 10, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Hi Sarah, thank you so much for the feedback. Fantastic news that you have found several talented and skilled applications and great hear it’s the most user-friendly platform you have used! We look forward to supporting your recruitment again.

Rated 5 out of 5 stars

Get Staffed provide excellent service

Get Staffed provide excellent service! The website and interface are incredibly easy to use, we prepared an advert beforehand and it was very easy to copy it over and fill in the various boxes. Gareth kept in touch throughout, offered some pointers and made sure we were happy all the way through.
I doubt it is a service that could replace high end recruiters for niche roles, but for less specialist positions and at a fraction of the cost we'll definitely be coming back again.

April 16, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thanks for the great feedback Jamie! We look forward to supporting you with more recruitment in the future.

Rated 5 out of 5 stars

Great Service!

Gareth and the team at GetStaffed have been great at helping our company advertise vacancies across industry specific job boards. Having previoulsy used a similar company to do this for us, we tried Get Staffed and have never looked back!
We've reduced our recruitment costs and have recruited a number of employees.
Excellent customer service and responsiveness from the team :)

April 23, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Brilliant feedback Paula, thank you! Really pleased it's worked so well for you and we look forward to supporting you going forward. Regards, Matt

Rated 5 out of 5 stars

A wonderful and incredibly useful recruitment organisation!

As a charity it was wonderful to stumble across Get Staffed, a local organisation who were incredibly helpful, proactive, supportive and extremely knowledgeable throughout the whole recruiting process. We had not used a recruiting platform like them before and were fortunate to win their monthly charity draw to advertise for a much needed post to be filled. Despite winning, we would wholeheartedly recommend Get Staffed (and have done to local colleagues and organisations) for recruitment as we would happily pay for their services. Within a few days we had 30+ applicants for a post we had previously only had around 6 applicants for! James was invested, involved and patient and extended his time and efforts beyond what I expected.

April 11, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thanks for such a nice review Sarika, so glad to see our Get Staffed Giving initiative worked so well for you. Plus it's always great to help a local charity! James

Rated 4 out of 5 stars

Very good feedback and communication…

Very good feedback and communication with clear expectations laid out initially. I've given 4 out of 5 due to the applicants suitability of which most were unsuitable - probably not much you can do about this! The final applicant was great and we offered him a position straight away and he's proved to be a very valuable member of the team. Thank you all for your hard work and finally filling our position.

April 2, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thanks for the review Toby! Pleased to hear you've managed to fill your vacancy as I know it's been around for a while.

Rated 5 out of 5 stars

Excellent service

Excellent service, quick turnaround placing job adverts and great customer care.

March 20, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thank you for the review, great to hear the service is working well for you and we look forward to working with you more in the future.

Rated 5 out of 5 stars

Easy to use, fantastic advice

The team at Get staffed helped me get the right person for the job we were offering. They made things very easy with a very easy to use and cleverly thought out one page log in, and all the tools were all in one place. The job spec was tweaked by them to make it better and stand out more. I couldnt recommend them more if you want to find the right person to fit your company with ease.

February 5, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Hi Adam, thank you for your kind words! Very glad we could help you find the right person and we hope we can help you again in the future. James

Rated 5 out of 5 stars

Excellent Company

To be honest - for the size of our company and given we knew the type of person we were looking for, this company's services are an absolute 'no brainer'. A one off small advertising fee covering all the job websites with the CV's easily viewable, downloadable and contactable through a bespoke platform. Great service and very good value. Really impressed and will return when another new member of staff is required. Thanks to Gareth especially who went above and beyond.

March 11, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thank you for the review Laurence, great to hear our service is so well suited to you and we look forward to working with you again soon.

Rated 5 out of 5 stars

Gareth has been very helpful

Gareth has been very helpful, Get staffed is a very good platform to use to recruit and would definitely recommend.

March 5, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thank you for the feedback Michelle, and pleased to hear you've found the platform/service useful. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great company

Great company. In particular, Gareth has been brilliant to work with, lots of great ideas and always on hand to help whenever we need something.
We have made some very successful hires using Get Staffed so I thoroughly recommend them.

February 1, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thank you for taking the time to leave us a review Annabel, it's great to hear our service is working so well for you. I'll make sure the feedback is passed on to Gareth also. Thanks, Matt

Rated 1 out of 5 stars

Advertise roles and dont help

I am currently out of work and apply for several roles online, many of the roles are advertised through this company.

I apply for the roles, but never know who the actual company is recruiting. The only way that you can get any firther on the application is to go through their site which is a waste of time. There are no contact details for the official employer so I cannot ask questions.

All i ever get is automated responses, these have links to the jobs, but again, they are back to their own site.

October 12, 2023
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Hi Peter, sorry to hear about your current situation and experience when looking at the vacancies we're advertising for various clients online.

Can I ask which role or roles you're interested in and we can let you know who the hiring company is?

We don't withhold this information, however it isn't always online via the advert so you would have to get in contact with us directly to find out the employer.

Please feel free to send through some further information to info@get-staffed.com addressed to Matt and I will take a look in to this issue for you. Thanks, Matt

Rated 5 out of 5 stars

Made this industry solution even better

I have used recruitment solutions like this for some years and they changed my approach to recruiting. Difference with Get Staffed is they have worked on the usability of their own ATS and it makes such a difference. Managing applications is made faster, fairer and more efficient. Can't wait to try their AI feature.

January 30, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thanks for such a brilliant review Oliver! Great to hear our ATS has made such a difference to your recruitment and I really hope you like our AI feature as much as we do. If you think of any features that would make your life even easier, let us know and we can look to get them implemented for you. Matt

Rated 5 out of 5 stars

Extremely impressed with the quality of service

We have previously worked with GetStaffed to recruit a new staff member, and this is now the second time we have sought their assistance. Once again, we have been extremely impressed with the quality of service they provide. The communication throughout the process has been excellent, and the application management system they use is very user-friendly and easy to navigate. We would not hesitate to work with them again in the future for any recruitment needs. Special thanks to James, who took care of us for the second time now.

January 30, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Hi Lukasz, thank you so much the review, its been great to help you hire and really pleased you've found the applicant management system easy to use. We look forward to helping you with this next hire. James

Rated 5 out of 5 stars

Great staff at Get Staffed

Great staff at Get Staffed, really helpful and prompt in responding to emails. We have used them repeatedly to good effect.

January 16, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thanks Sally, we're really pleased our service is working consistently well for you! Appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

The portal is easy to use and the AI…

The portal is easy to use and the AI Assistant saves employers plenty of time when having to sieve through several hundred applicants at once.
Gareth, our Account Manager, is always really helpful and assists in whatever way he can.

January 26, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thanks Kishan, Gareth will be really pleased with the feedback. Great to hear Getty our AI Assistant is helping you save time too...

Rated 5 out of 5 stars

Gareth was really helpful and friendly

Gareth was really helpful and friendly. Taught me all the tricks of the new portal and how easy it makes life for a recruiter. Great response of 34 applicants using get staffed for the first time. Advert went on a wide range of job boards, which attracted a really good response. AI for the job match was really useful and the facility to ask questions before candidates apply which presents as a traffic light system. Will definitely use get staff ed again. Gareth is super helpful. Highly recommended!

January 23, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thank you for the review Sarah, and we'll make sure the great feedback is passed on to Gareth. We look forward to working with you again soon.

Rated 5 out of 5 stars

Gareth was excellent from start to…

Gareth was excellent from start to finish, always checked in to see if he could help in any way.
also helped me when applicants didn't hsve a cv attached to their application.

service is really easy to use an their customer service is brilliant. will use them again in future

January 16, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thank you for taking the time to leave us such a great review - we will pass on the feedback to Gareth and we look forward to working with you again soon!

Rated 5 out of 5 stars

Great service

Having used Get Staffed a number of times for our recruitment needs, I have found it an incredibly helpful resource! Gareth and the team are always on hand to get my campaign online within the hour, which is great when I require an urgent advert placed. The team at Get Staffed not only set up the campaign, but follow up with emails to check how you are getting on and offer support which is always appreciated!

January 12, 2024
Unprompted review
Get Staffed Online Recruitment logo

Reply from Get Staffed Online Recruitment

Thank you for the brilliant review and feedback Amy! We look forward to working with you more throughout 2024...

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look