Cool Box Portable Storage Reviews 895

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I appreciated all the help that I received from Cool Box employees - Kerry, Ty, and Lee. They really seem to care about their job and they never got upset or acted irritated about the many request... See more

Rated 5 out of 5 stars

Wanted to take the time to share that renting from Cool Box was very organized, friendly, professional and most importantly fit our budget. For example, most rental places want a monthly rental. Coo... See more

Rated 5 out of 5 stars

Coolbox was great to work with. Customer service reps were very helpful and we had our Coolboxes picked up and delivered with no problems. Contents were in perfect condition after storing for over a y... See more

Rated 5 out of 5 stars

Cool box worked out great for our business remodel. I needed to free up floor space in our salon (Forever Beauty Hair and Nails, Milpitas, CA) and be able to receive new items for the remodel. This en... See more

Company details

  1. Moving and Storage Service

Written by the company

Cool Box Portable Storage is the best way to move and store all of your belongings. Get affordable local and long-distance moving. Spend more time on other moving matters, we'll do all the driving.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

895 reviews

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Rated 5 out of 5 stars

This was our first time to use Coolbox…

This was our first time to use Coolbox storage. We were renovating the garage and it was convenient, affordable and everyone we worked with could t have been nicer. Glad there is this option out there. Would definitely use them again.

April 28, 2021
Rated 5 out of 5 stars

I would totally recommend cool box…

The guy who brought me the cool box was extremely nice. And very professional. I gave him a tip. I would have given him a bigger tip. If i had more money on me. He called me when he left to come here. And he did that when he picked up the next day. I would totally recommend cool box to other people. And when i need it again. I will be calling cool box up.

April 28, 2021
Rated 5 out of 5 stars

Cool Box Driver Alipio deserves a RAISE! He's a keeper.

Coolbox was a bit expensive, but I guess aligned pricewise with other rental box companies. Aside from that, when you order a Cool Box, REQUEST ALIPIO as your driver. I know you can't actually request drivers....but at least that's the sentiment! Even though personally I can be picky about protecting our driveway from damage, Alipio went way over and above the call of duty to make sure our driveway was protected and didn't block our court for any longer than needed to deliver and pick up our container. He was super careful and thoughtful and methodical (and patient) about placing and retrieving the container safely. He navigated in a tight space too..... plus he's a really nice guy.
ASK FOR ALIPIO in San Jose Bay Area if you order a CoolBox!

March 13, 2021
Unprompted review
Rated 4 out of 5 stars

Overall Happy

Customer service on the phone was good. 1st guy who brought our box out wouldn't move the box in by 6" to make it easier to get through with furniture, since we had stager coming and we were also selling furniture. With a little fus, they sent another guy out, clearly more experienced and he did the move. Box itself and price lower than other Companies we called. Did good with the pick up time. I'd use them again.

March 11, 2021
Rated 5 out of 5 stars

It was a great experience

It was a great experience! From the first telephone conversation to the picking up the pod, perfect!
I would use you again if ever needed to! Our neighbors got a pod because they saw us with one and how easy it was!
Sincerely,
Amye Patel

March 10, 2021
Rated 5 out of 5 stars

Ordering a cool box could not have been…

Ordering a cool box could not have been easier. The price wasa savings compared to storage facilities where you have to load your stuff and transport it there. The cool box was left right on my property for accessibility. The entire process was easy and professional. I would strongly recommend cool box storage for all your storage needs.

March 10, 2021
Rated 5 out of 5 stars

Great Service!

Great Service!
Service was personal and attentive. The box was clean and insulated. Delivered and removed perfectly. Couldnt be more happy.

March 10, 2021
Rated 5 out of 5 stars

Positive experience

So easy to rent and arrange for delivery and pickup. When we needed to extend our contract a few weeks we were charged the same rate! So expected a price gouging. Very pleased with the whole experience.
Thank you!

March 10, 2021
Rated 4 out of 5 stars

Cool Box was great

Cool Box was great! On time and nothing was damaged in storage or transport. Good prices and service. One "negative" I would say is website stability. I had a new house built and closing dates got pushed a few times and every time I had to reschedule the site was down and couldn't change dates. Luckily their phones were still up and the staff I spoke to over the phone were always helpful and it was easy talking and working with them to change things around!

March 10, 2021

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