I’d bought 5 bottles for a friend but she’s been advised by her GP not to take the product. I received the items on Monday so emailed Blue Nova immediately to let them know that I will be return... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Took weeks to receive. In the meantime, I read cautions about this company. Days before it arrived, I requested to cancel my order. Was advised I could return it once it arrived. The day it arrived, I... See more
Company replied
Ordered in August 2025 and never received product. They claimed that there was an issue with the logistics company and tried to pass the buck to me to follow up. There latest excuse it that there paym... See more
Please stay away from them and don't buy anything. This company is a scam. They claim the product is made in the USA but they ship it from China. Secondly, if you don't pay attention when making purch... See more
Company replied
Company details
Written by the company
Fuel the Cell. Free the Mind.
Contact info
United States
- support@getbluenova.com
- getbluenova.com
2.1
Poor
36 reviews
Replied to 92% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t trust a product that says it’s…
Can’t trust a product that says it’s Made in the USA and is shipped from China.
August 4, 2025
Unprompted review
Reply from Bluenova
Hi there, I'm sorry to hear about your experience with our company. I would appreciate the opportunity to understand more about the specific issues you encountered so we can address them and ensure a better experience for you in the future. Can you please conact us so we can make things right. it would be much appreciated. Thanks, Anna
JUST HAPPY THAT IT WORKS
August 1, 2025
Unprompted review
THIS IS FROM CHINA!
THIS IS FROM CHINA! Claims to be an American product but it isn't. It gave me the shakes and made me sick. I feel completely ripped off! God knows what ive put in my system. Ive emailed for a refund as they advertise a 60 day money back guatentee. Let's see if thats a lie too.
July 29, 2025
Unprompted review
Reply from Bluenova
Hi there, I'm sorry to hear about your experience with our company. I would appreciate the opportunity to understand more about the specific issues you encountered so we can address them and ensure a better experience for you in the future. Can you please conact us so we can make things right. it would be much appreciated. Thanks, Anna
All arrived in great order!
July 27, 2025
Unprompted review
Long time to wait
The only complaint is that it took at least 2 weeks to get here.
July 25, 2025
Unprompted review
I ordered from them more than 6 weeks…
I ordered from them more than 6 weeks ago and still nothing.Thyy do not have a way to contact them by phone that works and emails just say it's on it's way.Do not waste your money with this company.
July 20, 2025
Unprompted review
Reply from Bluenova
Hi there, I'm sorry to hear about your experience with our company. I would appreciate the opportunity to understand more about the specific issues you encountered so we can address them and ensure a better experience for you in the future. Can you please conact us so we can make things right. it would be much appreciated. Thanks, Anna
Buyer Beware
Ordered, paid, never received. Claims to be an American company but tracking information says point of origin is Zhengzhou City, China.
Update. 36 days later:
After repeated requests for refund being denied by Blue Nova, I filed a review with Trustpilot. Magically, BlueNova reached out advising they have issued a refund and would like Trustpilot review removed.
June 12, 2025
Unprompted review
Reply from Bluenova
Hi there, I'm sorry to hear about your experience with our company. I would appreciate the opportunity to understand more about the specific issues you encountered so we can address them and ensure a better experience for you in the future. Can you please conact us so we can make things right. it would be much appreciated. Thanks, Anna
Seems legit, below average communication.
UPDATE: Of course two hours after leaving this review it showed up on my doorstep. NOT A SCAM, but still pretty poor communication, and i was admittedly harsh/impatient in my initial review lol
This definitely seems like a scam, ordered on June 26th and it is now July 11th 2025, and have left two contact us forms and have not been contacted. They promise 6 to 10 day shipping and its now been over that. No way to leave a review on their site which appears has tailored reviews. Just want a refund or an update on when my products will get here and get nothing. If there's delays, just be transparent about it.
July 10, 2025
Unprompted review
It's been 5 weeks since I ordered and…
It's been 5 weeks since I ordered and still haven't received it, they keep saying it's on its way, scam
July 3, 2025
Unprompted review
Reply from Bluenova
Hi there, I'm sorry to hear about your experience with our company. I would appreciate the opportunity to understand more about the specific issues you encountered so we can address them and ensure a better experience for you in the future. Can you please conact us so we can make things right. it would be much appreciated. Thanks, Anna
I ordered some Methylene blue
This review is about my experience with Bluenova, not Trust pilot. I ordered some Methylene blue from BlueNova. It's been over 30 days. I haven't received my order and I can't even track it. I think it is a scam and I want a full refund ASAP. And I want everyone to know you might not want to order from these people. They won't send you your order.
June 24, 2025
Unprompted review
Reply from Bluenova
Hi there, I'm sorry to hear about your experience with our company. I would appreciate the opportunity to understand more about the specific issues you encountered so we can address them and ensure a better experience for you in the future. Can you please conact us so we can make things right. it would be much appreciated. Thanks, Anna
Ridiculous
I ordered from them on June, 01, 2025. I placed an order for the two bottles that came with some other items. It’s currently June 25, 2025 and my order has not even shipped nor have I heard anything from them about my order. This is ridiculous!
June 1, 2025
Unprompted review
Reply from Bluenova
Hi there, I'm sorry to hear about your experience with our company. I would appreciate the opportunity to understand more about the specific issues you encountered so we can address them and ensure a better experience for you in the future. Can you please conact us so we can make things right. it would be much appreciated. Thanks, Anna
I bought one and LOVE it
I bought one and LOVE it. We use it daily and feel a noticeable boost in energy. So glad I found this.
June 20, 2025
I love mine
I love mine! I was skeptical at first, but it’s become a part of my daily routine. Game changer.
June 17, 2025
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