Blys Reviews 

2,089
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 395 reviews, reviewers overwhelmingly had a great experience with this company. People love the convenient booking system and genuinely appreciate how simple it is to schedule professional massages and beauty treatments directly at home. Clients frequently mention that the staff are exceptionally friendly, knowledgeable, and punctual, creating a truly relaxing and personalized session every time. However, some customers also noted frustration with scheduling errors, unexpected charges, and occasional poor service from certain providers. A few people experienced difficult situations where therapists showed up on completely wrong dates or failed to meet basic expectations during their appointments. Reviewers expressed disappointment when support teams offered no proper resolution for these unfortunate booking mishaps.

What people talk about most

Service

People report positive experiences with service, highlighting the smooth booking process and the convenience... See more

Staff

Reviewers highlight positive aspects of staff, noting that consumers frequently experience professional,... See more

User experience

Customers had positive experiences with user experience, frequently noting that the online scheduling process... See more

Booking process

Clients share satisfaction on booking process, frequently highlighting how extremely smooth and easy it is to... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the brilliant care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to use, clear and concise. Just register your details, select a date and time, the beauty/well being option you need which is all pre-priced, add any additional comments/requirements and submi... See more

Company replied

Rated 5 out of 5 stars

Jake was awesome! Our team really enjoy this little treat, and everyone spoke about how amazing, friendly and professional Jake was. We will ve definitely booking in again!

Company replied

Rated 5 out of 5 stars

My Husband and I had a great experience with Yalan. I booked her massage service as a surprise for my Husband for Father’s Day. The booking process is extremely smooth and easy and the service itself... See more

Company replied

Rated 5 out of 5 stars

Just had my first in-home massage and it was such a relaxing experience. Having my own music and candlelight really made it feel calm and personal. Leanne was wonderful—very professional, trustwo... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(2,089)

400 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a very good massage and I was…

It was a very good massage and I was left feeling relaxed and a little less stressed.

April 17, 2026
Unprompted review
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Reply from Blys

Hi Catrina,
Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)

Rated 4 out of 5 stars

The lady was very good at styling my…

The lady was very good at styling my hair I provided all the products

April 17, 2026
Unprompted review
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Reply from Blys

Hi Eleanor, thanks for your feedback. Please let us know if there's anything else we can assist with. We'd love to help. Cheers!

Rated 5 out of 5 stars

Very nice service

Very nice service

April 16, 2026
Unprompted review
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Reply from Blys

Hi Edward, Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 4 out of 5 stars

Employee appreciation

Ease of booking, follow up and details with answers from account executive was great. The masseuses were professional and on time.
We had scheduled for 15 mins massages for employees BUT they were shorter due to cleaning/turnover time being accounted for. Previous vendor we used massaged for full 15 mins.
Would also be nice if the masseuses asked about pressure preference. A couple of them would start with firmer massages on one side of the body and them either forget to work on the next side or be too soft on the other. It was inconsistent which was disappointing for some. Maybe due to limit of time. May consider using again but will need to list expectations and criteria's.
Navigating your website with scheduling was nice and easy.

April 14, 2026
Unprompted review
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Reply from Blys

Hi Sln, thanks for your feedback. Please let us know if there's anything else we can assist with. We'd love to help. Cheers!

Rated 5 out of 5 stars

If you are after a deep tissue remedial…

If you are after a deep tissue remedial massage Michael is your guy. I haven't been this pain free for ages. Highly recommend.

April 14, 2026
Unprompted review
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Reply from Blys

Hi Paul, Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Tabita was absolutely amazing

Tabita was absolutely amazing. Checked with me before my oncology massage how my treatment was going and knew all the right questions to ask. The massage itself was perfect and can’t thank her enough!

April 14, 2026
Unprompted review
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Reply from Blys

Hi Harri, Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Highly recommend Jean! 10 out of 10 service!

Jean provided me with an Oncology massage and was so helpful! After today's session I felt instant relief and she was more knowledgeable than my oncology doctors! She helped explained my lymph nodes and issues and what she was treating. I highly recommend Jean and will definitely be a regular customer!

April 14, 2026
Unprompted review
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Reply from Blys

Hi Taylor, Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Had the most amazing massage on this…

Had the most amazing massage on this platform. The neck tension I had completely released and my masseuse went above and beyond with our allotted time and really helped incorporate all the tension relief I was looking for . Booking system was also very easy. I will be coming back again and again. Thank you !

March 13, 2026
Unprompted review
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Reply from Blys

Hi Izabella , thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 4 out of 5 stars

Massage was excellent however …

Massage was excellent however I booked 90 minutes and massage only went for 70 minutes. I wouldn't mention this but it happened last time as well. It should be a 90 minute massage not 90 mins door to door. Also I went to the bathroom after the massage and Thi left without saying goodbye, which is odd social etiquette for a home massage, I was left with an eerie feeling. She also uses toxic baby oil so I had to supply my own organic coconut oil.

April 12, 2026
Unprompted review
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Reply from Blys

Hi Clair,

Thank you for sharing your feedback.

We sincerely apologize for the inconvenience it has caused. We will surely look into this. We've got your contact details here - we'll follow up with you directly to see how we can help you.

We look forward to speaking with you.

Kindest,
Blys Team

Rated 5 out of 5 stars

Great service

Easy to book online, at home service was great.

April 11, 2026
Unprompted review
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Reply from Blys

Hi Macarena, thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Really warm and friendly service

Really warm and friendly service. I was able to relax and enjoy the experience.

April 10, 2026
Unprompted review
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Reply from Blys

Hi Jen, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

I desperately needed a massage and…

I desperately needed a massage and discovered this site and this massage therapist a few months ago and it's been life changing. Mignion is beyond wonderful, can not recommend her enough

April 8, 2026
Unprompted review
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Reply from Blys

Hi Amy,

Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Great massage!

Again - super impressed with focus and strength - thank you and well done!

April 8, 2026
Unprompted review
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Reply from Blys

Hi Peter,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 4 out of 5 stars

Easy and convenient

It's easy to book and convenient as you don't have to drive or walk before and after your massage.

April 2, 2026
Unprompted review
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Reply from Blys

Hi Sankshep, thanks for your feedback. Please let us know if there's anything else we can assist. We'd love to help. Cheers!

Rated 5 out of 5 stars

Excellent massage

Excellent massage! I asked for a Swedish relaxing massage and that is what I got. She was professional and had all the necessary equipment. She was a joy to talk to and is highly recommended!

April 8, 2026
Unprompted review
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Reply from Blys

Hi Daniel,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Convenience , quality and professionality are exceptional

Everytime I’ve had a massage with all of the therapists the quality has been exceptional , it is worth every penny for the quality and convenience , I would recommend this platform wholeheartedly, it has been a game changer as I am time poor

April 8, 2026
Unprompted review
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Reply from Blys

Hi Tonille,
Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Ellen gave the most incredible massage

Ellen gave the most incredible massage, she is an expert, worked on all the right places, I felt like a new woman after my treatment.

April 6, 2026
Unprompted review
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Reply from Blys

Hi Sarah,
Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

I can’t recommend Ellen highly enough

I can’t recommend Ellen highly enough. I’ve had many massages over the years, but this experience truly stood out. From the moment the session began, it was clear how knowledgeable and skilled she is.

I left feeling completely rejuvenated — like the stress of the entire week had simply melted away under her care. What really sets Ellen apart is not just her technique, but her understanding of the body. She took the time to offer thoughtful, practical advice to support my spinal recovery after surgery, as well as ways to help improve the nerve damage in my leg.

If you’re looking for someone who combines expertise, intuition, and genuine care, Ellen is exceptional.

April 6, 2026
Unprompted review
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Reply from Blys

Hi Jesica,

Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 4 out of 5 stars

Good experience overall

Good first experience overall. Would recommend it to my friends and family.

April 6, 2026
Unprompted review
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Reply from Blys

Hi Sam, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

After a week of stress...

After a week of stress, including finding out I have to have periodontic surgery as well as the owners of my apartment deciding to sell six months into my lease, I thought a massage from Michael would be in order.

Post massage, I feel ready to face these challenges with renewed vigour!

April 6, 2026
Unprompted review
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Reply from Blys

Hi Cam, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

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