Blys Reviews 

2,089
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 395 reviews, reviewers overwhelmingly had a great experience with this company. People love the convenient booking system and genuinely appreciate how simple it is to schedule professional massages and beauty treatments directly at home. Clients frequently mention that the staff are exceptionally friendly, knowledgeable, and punctual, creating a truly relaxing and personalized session every time. However, some customers also noted frustration with scheduling errors, unexpected charges, and occasional poor service from certain providers. A few people experienced difficult situations where therapists showed up on completely wrong dates or failed to meet basic expectations during their appointments. Reviewers expressed disappointment when support teams offered no proper resolution for these unfortunate booking mishaps.

What people talk about most

Service

People report positive experiences with service, highlighting the smooth booking process and the convenience... See more

Staff

Reviewers highlight positive aspects of staff, noting that consumers frequently experience professional,... See more

User experience

Customers had positive experiences with user experience, frequently noting that the online scheduling process... See more

Booking process

Clients share satisfaction on booking process, frequently highlighting how extremely smooth and easy it is to... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the brilliant care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to use, clear and concise. Just register your details, select a date and time, the beauty/well being option you need which is all pre-priced, add any additional comments/requirements and submi... See more

Company replied

Rated 5 out of 5 stars

Jake was awesome! Our team really enjoy this little treat, and everyone spoke about how amazing, friendly and professional Jake was. We will ve definitely booking in again!

Company replied

Rated 5 out of 5 stars

My Husband and I had a great experience with Yalan. I booked her massage service as a surprise for my Husband for Father’s Day. The booking process is extremely smooth and easy and the service itself... See more

Company replied

Rated 5 out of 5 stars

Just had my first in-home massage and it was such a relaxing experience. Having my own music and candlelight really made it feel calm and personal. Leanne was wonderful—very professional, trustwo... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(2,089)

400 reviews in the last 12 months

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Rated 5 out of 5 stars

Our employees couldn’t stop talking…

Our employees couldn’t stop talking about the massages they received—many described it as “the best 15 minutes of their lives.” Abioye was attentive, skilled, and perfectly tuned in to individual needs, which made each session feel personalized. He immediately made everyone feel comfortable, calm and welcomed. The overall impact was incredibly positive, boosting morale and leaving everyone feeling relaxed, refreshed, and appreciated. We would highly recommend Abioye to any organization looking to elevate their wellness program with truly exceptional service.

May 6, 2026
Unprompted review
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Reply from Blys

Hi Nancy,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Best massage in Australia

Our wonderful Blys masseuse arrived on time with everything she required for a fabulous massage. Her massage table was extremely comfortable and her products were lovely. She was exceptionally experienced and to be honest, gave one of the best massages I’ve ever received in Australia.
Medical issues and preferences for pressure were taken into account throughout the appointment.
Her music was fantastic and soothing too.
Both my husband and I had massages with the same provider and we both felt incredibly relaxed and rested afterwards.
Simply fabulous.

April 23, 2026
Unprompted review
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Reply from Blys

Hi Jo,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 4 out of 5 stars

Great Oncology Massage with Tash. Booking experience not so good.

There was no problem at all with the Therapist Tash, she was really good and I would recommend her. I had an Oncology Massage and she was very respectful of my needs and has experience with Cancer Patients.

I found the booking/app process not very user friendly and confusing. It initially asked what sex I wanted the therapist to be or if I didn’t mind. I chose female. I had also selected Oncology Massage, so assumed there would be a filter that only gave me therapists with this experience. When I went in to choose my therapist, it came up with all the therapists!

I had been gifted 3 x $100 vouchers. It seemed I could only use one at a time and as my massage cost more, the rest was paid by card prior to the massage. On the day of the massage the therapist asked if I was available earlier and I was. Although I had paid in full with the voucher and card, it was showing up that I owed $110. I used the ‘chat function’ to ask about this and did not receive a reply.

May 6, 2026
Unprompted review
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Reply from Blys

HI Marina,

Thanks for sharing your feedback. Glad to hear that you loved your experience.

Just to clarify regarding your vouchers, you can only use one voucher at a time per booking. However, our team will also reach out to you directly to assist you with this.

If you have any further questions or concerns, please don’t hesitate to reach out to us at hello@getblys.com and we’ll be happy to help.

We really appreciate your feedback and hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Great experience

Lovely Therapist, arrived on time, respectable and will book again!

May 6, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Clair,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Just had my first in-home massage and…

Just had my first in-home massage and it was such a relaxing experience. Having my own music and candlelight really made it feel calm and personal.

Leanne was wonderful—very professional, trustworthy, and made me feel completely at ease in my own home. She communicated well throughout the session and adjusted the pressure exactly where I needed it, which made a big difference.

I feel so relaxed now and ready for a great night’s sleep. Highly recommend, especially for a peaceful Sunday evening.

May 3, 2026
Unprompted review
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Reply from Blys

Hi there,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Professional

Professional, great quality, listened and wanted to help and strong pressure. Thank you

May 1, 2026
Unprompted review
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Reply from Blys

Hi Ben,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Fantastic at her work and knowledgeable

Caitlin my massager was a refreshing lovely person, she was on time organised and a brilliant massager very knowledgeable about medical terminology and topics and just a lovely person to have a chat to I will be using her again thank you Blys

April 30, 2026
Unprompted review
Blys logo

Reply from Blys

Hi there,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Tiffany was excellent

Tiffany was excellent. She was sensitive to my needs and her skills helped alleviate pain from a previous injury. I would highly recommend her and Blys to all my friends and family.

April 29, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Darren,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Lovely relaxing experience

Tanya was prompt, friendly and styled my hair as requested. She was lovely to talk to and inspiring in her life. I would recommend her to your clients.
Thank you for a lovely relaxing styling!

April 28, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Carole,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Remarkable massage!

Remarkable massage!

April 26, 2026
Unprompted review
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Reply from Blys

Hi there,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Kareema is a top-notch therapist- she…

Kareema is a top-notch therapist- she consults with you to understand your specific needs, and delivers a custom massage experience that truly made me feel restored afterwards. I will definitely be booking again!

April 25, 2026
Unprompted review
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Reply from Blys

Hi Karen,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Hot Stone Massage

Extremely happy with the service I received. Ruby was very knowledgeable and professional. Would highly recommmend her.

April 24, 2026
Unprompted review
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Reply from Blys

Hi Angela, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

My massage was excellent

My massage was excellent. My provider was prompt, professional, the room set up was perfect with appropriate music. I will book again!

April 24, 2026
Unprompted review
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Reply from Blys

Hi Kristen, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

The massage therapist is one of a kind

The massage therapist is one of a kind. Very intelligent and a pleasure to be around.

April 23, 2026
Unprompted review
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Reply from Blys

Hi Rodger,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Roxy was wonderful!

April 21, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Rhiannon,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Sabrine was friendly and professional

Sabrine was friendly and professional. I was interested to talk to her about Ethiopia. She also gave an efficient, capable pedicure.

April 20, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Nicholas,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Laura was amazing

Laura was amazing. Will definitely use her again. Kind, friendly and patient. Such a wonderful massage!

April 18, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Justine, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Liked the punctuality & professionalism

Liked the punctuality, professionalism, and friendly approach.

April 17, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Dr Sar, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Arezoo is amazing

Arezoo is amazing

April 18, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Reena,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

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