I appreciate the quick response to my issue. It was difficult for me to navigate your website to manage my subscription though. Please inform me how to manage it without further emails, unless that is... See more
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See what reviewers are saying
The cream didn’t suit me so I gave it to a friend who has been using it religiously but unfortunately no improvement. Also may I suggest to make it clearer on your first order that it is not a “one of... See more
They made it impossible to not sign up for a subscription without my notice. I've been trying to cancel the order before they sent it and only get their chat bot. I feel like I've been scammed and... See more
The customer service was very good and helped me cancel my subscription. I hasn't realised that when I purchased the cream that it cane up as a subscription for every month. I found this out when I wa... See more
Company details
Written by the company
Experience visibly firmer, smoother, younger-looking skin with every application.
Contact info
Netherlands
- info@getcellu.com
- getcellu.com
Breach of guidelines
Waste of money
Purchased 2 pots of this and no results whatsoever when asked for refund they offer 10% then 15% and thsts it
You don't get your money back as they say
Don't waste your money

Reply from Cellu
False hope Ordered this product hoping to achieve…
Ordered this product hoping to achieve the results it says customers were getting. After using two pots no improvement at all.
Contacted supplier and asked for a full refund and sent remaining pots back.
Still waiting for the refund after sending many messages, this has been going on for several months.
Don’t waste your money as complete hoax
Mathilde was very helpful and the…
Mathilde was very helpful and the problem was solved very quickly! Thanks Mathilda!
fast response to my email and…
fast response to my email and understandable answer and resolution.
Very nice would use again
Lovely Product
I haven’t been using Cellu for very long but I do see some improvement in my skin. I love the feel of the cream.
Great Stuff
Quick Delivery. Already noticing a positive difference in my skin after just a couple of days using the cream.
The speed with which you resolved my…
The speed with which you resolved my issue
But late on delivery did get given…
But late on delivery did get given wrong info took over two weeks but the product is good
Looking forward to feeling optimistic. Early days using the skin firming…
Early days using the skin firming cream. Really like the texture and I have high hopes for the future. Had concerns at the beginning about the subscription but seems easily accessible if I want to change dates or cancel in the future.
Staff is very quick to respond and very…
Staff is very quick to respond and very accommodating. Thank you!!
I noticed a change in firmness with…
I noticed a change in firmness with this one. My skin feels smoother and look crepey now.
Still not seen any improvement in my…
Still not seen any improvement in my skin after consistent use
I have been using it for about three…
I have been using it for about three weeks. I have no results at all, but maybe I have to give it more time , so please hold on on my next shipment and I get back to you in another three weeks and if I really like it, I wanna continue otherwise I wanna cancel. Thank you, Aurelia.
My arms used to look quite saggy and…
My arms used to look quite saggy and crepey. Now they look more firm and less wrinkled. It's a gradual improvement, but it's real.
The cream sinks in well and makes my…
The cream sinks in well and makes my skin softer
This company is a scam!
I can’t really comment on the cream as I’ve only been using it for a couple of weeks. However, the company that I can review. I bought the cream to try, what I didn’t expect was to be signed up for a subscription. When I contacted them and asked them to cancel it I was told they couldn’t do that but I could suspend or delay it. I’m currently still in a battle with them to get it sorted. I have contacted my bank and reported it as a scam as that what this company is. I’m partly to blame as a should have delved deeper into the reviews and should have seen what a terrible company they are. I urge anyone to read reviews on Cellu before buying as I firmly believe that the so called ‘good’ reviews are actually fake.

Reply from Cellu
The texture of my skin has improved…
The texture of my skin has improved more than I expected. It used to look very uneven and crepey, now it looks smoother and slightly tighter. It's subtle but noticeable,
Beautiful cream!
Beautiful, luxuriant cream, goes on so easily. My first pot ... I shall be ordering more.
After using this for a few weeks I can…
After using this for a few weeks I can say my skin looks smoother and slightly frimer. it is not dramatic but definitely better than before.
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