The process was pretty great! After maybe 3 months of drops my allergies were gone. I continued treatment for I think 2 years. Allergies stayed away for Maybe 4 years. Now I feeling like I'm getting s... See more
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The #1 online allergy and asthma clinic in the world. Now also helping with weight loss management.
Contact info
United States
- getcurex.com
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Replied to 42% of negative reviews
Typically replies within 2 weeks
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Hellacious numb tongue for a month now and no refund
I had a really bad experience with this product that I’m still dealing with. My tongue has been numb and metallic tasting for over a month since they changed the formula and made it stronger. The doctor is really cool there but the customer service is horrendous. I honestly thought I was dying or had tongue cancer or who knows and it’s been miserable but they did NOT care. Only cared about getting their final payment of $59 which seems to be their MO. I would stay far away from this brand.
I would not recommend this company at…
I would not recommend this company at all. I thought that I found the right company that will help with my symptoms but did not- made it worse. They continue to bill me even though I already stopped my subscription 1 year ago. Since they have my credit card information on file, they do not ask consent with every billing.I have no way to delete the credit card information from my account. Customer service is awful. I am now being charged in 8/2024 for supposedly a vial that I received in 8/2023 which I did not. This is major red flag for this company.
Company overbills and poor customer service
Company charged me for 4 (instead of 3) subscriptions in 2022 and 2023. I disputed but response is will get back to you at some point. They continue to bill me in 2024 with self-pay billing vs. half-priced insurance billing. I'm disputing with my credit card company.
Excellent experience
Excellent experience! What I like most is that actual allergists are behind this company. Some competitors have general doctors or those with little to no experience. Curex is great, and my 12 year old son loves it. It's so much easier than shots!
Worsening symptoms and poor customer service
I signed up for Curex about a year ago. The initial charge around $480 dollars and the costs for the provider visit. I’ve followed my treatment for the year and my allergies worsened instead of improving.
The annual charge this year was $590. I cancelled the service and then received a bill in June for the treatment I received in May for 177.
Beyond worsening symptoms, their customer service is frustrating. They do not have a phone number. You can only reach them by text or email. I asked to see my previous quarterly charges and they cannot tell me the dates for these charges they just repeat that I owe 177.
Additionally, I needed to cancel a provider appointment in April. When I did this the next available appointment was in July.
I would not recommend them.
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