Digsy Reviews 

93
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was doing a lot of driving around and calling the listed numbers on the business center "For Rent" signs. NOT 1 agent called me back, even after leaving a message saying that I am ready to sign this... See more

Rated 5 out of 5 stars

Corina, was stellar! We needed a very particular property type that could accommodate myself and my business partners and she came thru with great, creative ideas many times. Professional and thoughtf... See more

Rated 5 out of 5 stars

We started an office search with a well-known, reputable tenant firm in SoCal. After one day of touring, and a deal that we ultimately had to reject, they simply lost interest and abandoned us. So,... See more

Company replied

Rated 4 out of 5 stars

Looking for an office space was fairly easy thanks to my specialist at Digsy. J'aime Kim (TPG Commercial) was extremely helpful and persistent every step of the way. She was constantly checking in to... See more

Company replied

Company details

  1. Business to Business Service

Information provided by various external sources

Digsy is a tech-enabled concierge service that saves you time & stress finding the perfect Office, Warehouse or Retail space for your business. We make finding Commercial Real Estate easy as pie! Let Digsy hunt for your dream Office, Warehouse, Industrial & Retail spaces for you — Free, at www.getdigsy.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(93)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I got a quick respond after the initial …

I got a quick respond after the initial application. He asked me couple questions to see how much money I have. I play stupid, so It took this guy only 1 hours to emailing me saying that none of their fake expert said yes to my request. I believe this is a fake website with fraud in their mind. First, I thought they just don't want to help me for my accent, but now I see others have the same problem, I believe it is a fake website. Don't give them any information.

August 10, 2017
Unprompted review
Rated 5 out of 5 stars

Jeffrey Kim is amazing!

Jeffrey Kim is very professional, diligent, and hard working. He has an extensive knowledge in this field and understands his clients' needs very well. He spent significant amount of time doing his homework to make sure that he has met our expectation. He is very patient to go through with our project and always ready to work with us on any issue. He made a lot of helpful suggestions to steer us to the right direction. He always keep our best interest and make sure everything term, every word is in our favor. It is quite an experience to work with Jeffrey. We got the best location for our bakery. Strongly Recommend!

August 9, 2017
Unprompted review
Rated 5 out of 5 stars

My experience with Stephanie and the …

My experience with Stephanie and the Digsy Partnership was extemely rewarding. All I can say is from top to bottom they had my back.
I would recommend their service to anybody who covets professionalism, hard work and smarts!

June 23, 2017
Unprompted review
Rated 5 out of 5 stars

Joeseph Tacelli was great!

Joeseph Tacelli was my broker and he is awesome! Searched for almost a year for an industrial or retail space. Great communication and follow ups both my end and the leasing agents. I would definitely use my same broker for my future businesses!

May 20, 2017
Unprompted review
Rated 5 out of 5 stars

High Speed Low Drag

Following this process was the best decision for us as we are a growing company having Digsy's experts guide us through the process of locating a new office!

May 19, 2017
Unprompted review
Rated 5 out of 5 stars

Digsy Came Through for Us Big-Time

My company, FUGU, had an excellent experience with the Digsy team. Their customer service was superb. They set us up with a talented broker and within three weeks we had our new location locked up. We had unique requirements that had created challenges in the past but they approached the task with no reservations. I highly recommend Digsy and they will be our go-to resource for any future office needs.

May 19, 2017
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs - waste of time

I'm not a person that writes reviews, especially negative feedback. Nevertheless, I feel compelled to after my experience with Digsy. It started off great; at first, the broker and my Digsy representative appeared to be so friendly and helpful. However, after the broker sent me a shortlist and asked me to compile properties I was interested in - communication broke down. They promised that this process would be easy and I'd be touring spaces by the following week. However, that didn't happen. They just ignored me and didn't reach out. I tried to contact them numerous times and even I gave ample time to wait for responses. It's been over a month of waiting and still haven't seen a single space or even an informational flyer. I told my Digsy representative of the situation and they just responded that their brokers/experts were all too busy and I would have to resume the search on my own. I'm extremely disappointed in this service. I had high hopes but alas, I get the indication that they don't care about their small & local business clients.

May 16, 2017
Unprompted review
Rated 1 out of 5 stars

Do not waste your time

I received the same response as noted by the other one star reviews.

I am the CEO of the company and looking to move a mid size business.

I spent my time answering their questions and then received a boiler plate email saying none of our real estate experts said yes to your request.

Unbelievable!

April 25, 2017
Unprompted review
Digsy logo

Reply from Digsy

Hi Andy,

As the Client Success Coordinator at Digsy, I wanted to personally reach out to you to apologize for any frustration you’ve experienced with our service.

We strive to provide nothing but the highest quality service to our clients. Unfortunately that’s not always possible as our experts in a specific market are occasionally at capacity. Rather than allowing our experts to provide our users with a sub-par experience, we’ll occasionally refer other services to assist in the search for commercial space as to not delay your search for commercial space.

Thank you very much for taking the time to provide us with your feedback, I will be sharing it with the rest of the team at Digsy.


Respectfully,

Scott Underwood
Client Success Coordinator
Digsy

Rated 1 out of 5 stars

These guys are too busy and suggest we try loopnet, craigslist, cityfeet and showcase. everyone should take their advise

Thanks for using Digsy to help you find commercial space.
Unfortunately all of our experts in your market are currently at capacity. Due to this we will be unable to help you with your search at this time.
Since we’re unable to currently help, we recommend trying one or more of the following sites to help in your search to find space: loopnet, craigslist, cityfeet and showcase.
Vidah Quirante
Client Success Supervisor
Digsy

April 17, 2017
Unprompted review
Digsy logo

Reply from Digsy

Hi Wayne,

I wanted to personally reach out to thank you for taking the time to provide us with your feedback, and to sincerely apologize for your frustration with Digsy.

At the time of your initial inquiry, our experts in your area were at capacity. This is a problem we’re actively trying to fix as we strive to keep up with demand.

Typically we will continue to reach out to our experts in case one of them should become available. In the meantime we refer other services to assist in the search for property so as to not delay your search for commercial space.

I will be sharing your feedback with the rest of the team at Digsy.


Respectfully,

Scott Underwood
Client Success Coordinator
Digsy

Rated 5 out of 5 stars

Amazing service!

We stumbled upon Digsy because we were looking for our first space to rent. We were having a hard time finding what we were looking for and even getting through to listing agents. The second we contacted Digsy we were connected with Jamie Kim. She took us to see several places, negotiated for us, went over the contracts, and answered every question we had. We were in a space within a week! She was amazing and we definitely could not have done it without her! Thank you!!

March 29, 2017
Unprompted review
Rated 5 out of 5 stars

Looking for a commercial place

First time using Digsy and I have to say they are amazing. I will definitely recommend this to everyone I know. They introduced me to Stephanie and she did an amazing job in helping me finding my dream space. All I have to say is Amazing!!!

March 10, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent in finding what you're looking for.

My broker was very nice and helpful. She always looked for what I asked for and always answered all my questions. She was very good in replying to my messages right away. She never gave up in looking for the perfect place. I would definitely recommend them.

February 8, 2017
Unprompted review
Rated 5 out of 5 stars

Wonderful

Our experience with Digsy was very pleasant, they pair us with a very professional commercial realtor. After they pair us, Digsy would continue check on us with updates and make sure we are happy with everything.
They are thoughtful and professional.

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Thank you Jamie!

After searching for a new office space on my own for months, I just happened upon the Digsy website and decided to give it a shot. After all, what did I have to lose? Right away I was contacted about my needs and connected to Jamie who got to work right away. Even though our usage did not allow for many leads, Jamie found us a terrific spot and got a reduced rental rate for my non-profit. Thank you so much! We love where we are now!

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

A terrific experience

I signed up with digsy and within the first few hours I had an assigned Digsy rep calling me to evaluate my needs for new business space. Within one day after that, I had a real estate agent on the phone assessing my needs with me. By the next day, my agent had several properties picked out for me to evaluate. We visited several and I chose the first one we visited. My agent had all the floor plans and details printed in a nice booklet for me. This made it extremely easy for me to evaluate my choices. Then my agent got me a great deal on the place we wanted and I got my keys yesterday. I called several agents when I started and Digsy was the best at following up w me and getting the ball rolling for me. I can't recommend them highly enough. They were top notch all the way and regularly stayed in contact with me to make sure my agent was taking good care of me.

December 9, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look