get eSIM travel Reviews 1,854

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers had a great experience with this company. Many customers found the eSim easy to purchase, install, and activate, often describing the process as seamless and intuitive. Reviewers frequently highlighted the good connection and fast speeds, with the product working perfectly in various countries and providing uninterrupted internet data. The service is often praised for its reliability and competitive pricing, especially when using promo codes, making it a valuable option for travelers. However, some people were dissatisfied with the product and service, reporting instances where the eSim stopped working or never activated, leading to a lack of connection. There were also mentions of inconsistent signal stability, poor coverage in certain regions, and difficulties with installation on specific operating systems.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting ease of use and installation, with some... See more

Service

Clients share ambiguous opinions on service, with many expressing satisfaction with overall performance, fast... See more

Price

Consumers find price to be ambiguous, with many reviewers praising the competitive and affordable prices,... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction, praising its ease of... See more

Website

Customers consistently note ambiguous experiences with website, with some finding it very easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pretty sattisfied I still would like to have the opportunity to choose how many data i would like to have instead that the data-amount is fixed to how many days you need.

Company replied

Rated 4 out of 5 stars

Good eSim, the connection was fast and it has a really good price. Butnthrn out of a sudden, the eSim stopped working. But the support was awesome and we quickly solved the issue. I would definitely c... See more

Company replied

Rated 3 out of 5 stars

Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines. We were in Sri Lanka and often lost network (mobile data) due to what I believe wa... See more

Company replied

Rated 3 out of 5 stars

It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$. They have refunded me the costs - but first after trustpilot-rev... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Good connection

Great connection

March 10, 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you! 😊 We're glad to hear you had a great connection. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Good eSIM

Good eSIM, helped during my stay in Morocco. Fair prices.

February 22, 2025
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Reply from get eSIM travel

Thank you! We're glad the eSIM helped during your stay in Morocco. Safe travels! 🌍✈️

Rated 1 out of 5 stars

Worthless service and data speed

Bought 60 day unlimited data for Brazil. Getesimtravel uses Revolut. Supposed to work via Vivo and Claro which are quality providers.
Only worked in Fortaleza. Not at all or superslow traveling south to Jao Pessoa. Completely useless. No help or contact possible via email. Bad product and no service. Worst data only sim to experience ever. Waste of money!

August 16, 2025
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Reply from get eSIM travel

Hi Jeronimo, we're sorry the experience didn't meet your expectations, that's not our goal. We’ve already sent you an email to address your concerns and work on a solution. We're here to ensure you have the best experience with us!

Rated 1 out of 5 stars

I have been trying to contact for…

I have been trying to contact for support as my eSIM QR code is not working and so far I have no help at all. I am very upset with it!

June 27, 2025
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Reply from get eSIM travel

We’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. 🌎

Rated 5 out of 5 stars

Works like a charm

August 12, 2025
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Reply from get eSIM travel

Excellent, thank you very much for your feedback, we are very happy that the service worked correctly and we hope that you will purchase one of our eSIMs again on a future trip. 😊

Rated 3 out of 5 stars
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Reply from get eSIM travel

Hi y Puneet, we understand that pricing is an important factor, and we’re always working to offer competitive plans that match the needs and expectations of our customers. Your comment has been noted and will be shared with the relevant teams. Nice travels ✈️

Rated 5 out of 5 stars

At first I didn’t know how to set

At first I didn’t know how to set. When I went to Dominican Republic it was working fine. But when I went to Thailand I had hard time to set. But after I was setting, it started to working fine. I had 5G for 7 days. Except hotel I was using eSIM it was working without any issue. Next traveling also I will use get eSIM.
It’s easy to purchase and cheap. Highly recommend.

August 11, 2025
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Reply from get eSIM travel

We appreciate you sharing your experience using it in different countries. It's good to know it worked well for you, and we appreciate your recommendation. For future reference, feel free to check our FAQs anytime, they can be really helpful: getesimtravel.com/en/faqs/ 😊
Happy travels ☀️

Rated 1 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

Hello Andino, we are very sorry that this difficulty made your experience less pleasant.
We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

A lovely experience!

A lovely experience! The internet works very nice!

August 9, 2025
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Reply from get eSIM travel

We're glad you enjoyed your experience and appreciate you pointing out the internet service. Thank you for your positive feedback!

Rated 2 out of 5 stars

We thought 2 esims not great

We bought 2 esims. 1 loaded OK the other didn’t and had to contact for another. That one was Ok and worked. The one that loaded ok never worked. Showed 4 bars but neither 3G or 4G just bars. Was useless. The other that worked was mainly 3G which was awful but occasionally I got 4G. That was acceptable. Never 5G. Worth noting this is data only. No texts or calls. Just Whattsapp for those. To be honest a waste of money. We ended up paying for premium WiFi at our hotel in DomRep which was way better value. $15.

July 20, 2025
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Reply from get eSIM travel

We are very sorry for the experience you had with our company. We have verified that we already took a measure to compensate you for the situation on July 20th. We understand that this doesn’t make up for the less pleasant experience, but it’s a way for us to try to minimize it. Don’t hesitate to reach out if you need further assistance. Safe travels ✈️

Rated 5 out of 5 stars

Excellent service in Toronto

Excellent service in Toronto, blue mountain village, and Niagara Falls! No problem with the eSIM at all! Recommended

August 2, 2025
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Reply from get eSIM travel

Thank you so much for your kind review! 😊
It means a lot to know you’d recommend us, we truly appreciate your support! Safe travels and we hope to see you again on your next adventure! 🌍✈️

Rated 5 out of 5 stars

Very cool for me

Very cool for me

July 28, 2025
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Reply from get eSIM travel

Thank you! 😊 We're happy to hear it worked out very cool for you. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Good esim

Good esim , but need to have same promotion for how is using often.

August 4, 2025
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Reply from get eSIM travel

Thank you for your feedback! 😊 We're glad you’re enjoying the eSIM. We really appreciate your suggestion rewarding our frequent users is definitely something we’re always looking to improve. Wishing you safe travels and amazing adventures! ✈️

Rated 5 out of 5 stars

Vera very good

July 25, 2025
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Reply from get eSIM travel

Thank you so much! 😊 We're really happy to hear you had a very, very good experience. Safe travels and amazing adventures! ✈️

Rated 5 out of 5 stars

Easy

This was extremely easy

July 22, 2025
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Reply from get eSIM travel

We're happy to hear that your experience was so easy! Thank you for your positive feedback. It means a lot to us. Safe travels and happy exploring's! ✈️🌍

Rated 5 out of 5 stars

I had an issue loading and activating…

I had an issue loading and activating the eSIM. The customer service helped me correct the issue promptly

July 20, 2025
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Reply from get eSIM travel

We're happy to hear that our customer service team was able to promptly resolve the eSIM loading and activation issue you experienced. We appreciate your feedback! Safe travels and happy exploring's! 🌍

Rated 5 out of 5 stars

Trust

Had the best experience and is reliable

May 31, 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that your experience was the best and that we are reliable. Thank you for your positive feedback. We appreciate it. Happy exploring's! ✈️

Rated 5 out of 5 stars

Bought one for my holidays ate…

Bought one for my holidays ate Dominican Republic.
Immediately activation, always connected with good speeds all the tim.
Was perfect. will buy again.

June 17, 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that you had a perfect experience using our service in the Dominican Republic! It's great to know you had good speeds and a reliable connection. Thank you for your positive feedback; we appreciate it, and we look forward to serving you again. Safe travels and happy exploring's! ✈️

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