get eSIM travel Reviews 1,855

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers had a great experience with this company. Many customers found the eSim easy to purchase, install, and activate, often describing the process as seamless and intuitive. Reviewers frequently highlighted the good connection and fast speeds, with the product working perfectly in various countries and providing uninterrupted internet data. The service is often praised for its reliability and competitive pricing, especially when using promo codes, making it a valuable option for travelers. However, some people were dissatisfied with the product and service, reporting instances where the eSim stopped working or never activated, leading to a lack of connection. There were also mentions of inconsistent signal stability, poor coverage in certain regions, and difficulties with installation on specific operating systems.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting ease of use and installation, with some... See more

Service

Clients share ambiguous opinions on service, with many expressing satisfaction with overall performance, fast... See more

Price

Consumers find price to be ambiguous, with many reviewers praising the competitive and affordable prices,... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction, praising its ease of... See more

Website

Customers consistently note ambiguous experiences with website, with some finding it very easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pretty sattisfied I still would like to have the opportunity to choose how many data i would like to have instead that the data-amount is fixed to how many days you need.

Company replied

Rated 4 out of 5 stars

Good eSim, the connection was fast and it has a really good price. Butnthrn out of a sudden, the eSim stopped working. But the support was awesome and we quickly solved the issue. I would definitely c... See more

Company replied

Rated 3 out of 5 stars

Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines. We were in Sri Lanka and often lost network (mobile data) due to what I believe wa... See more

Company replied

Rated 3 out of 5 stars

It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$. They have refunded me the costs - but first after trustpilot-rev... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Bought one for my holidays ate…

Bought one for my holidays ate Dominican Republic.
Immediately activation, always connected with good speeds all the tim.
Was perfect. will buy again.

June 17, 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that you had a perfect experience using our service in the Dominican Republic! It's great to know you had good speeds and a reliable connection. Thank you for your positive feedback; we appreciate it, and we look forward to serving you again. Safe travels and happy exploring's! ✈️

Rated 5 out of 5 stars

Good connection

Good connection

July 20, 2025
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Reply from get eSIM travel

Thank you for your feedback! We're glad to hear the connection worked well for you. If you ever need anything else, we're here to help! Safe travels and happy exploring's! ✈️

Rated 5 out of 5 stars

30 GB Brazil

As soon I rembered to reboot my phone after the esim installation and to enable the roaming everything worked well...

July 15, 2025
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Reply from get eSIM travel

Thank you so much for sharing your experience with us! 😊 We're glad to hear that everything worked well after rebooting your phone and enabling roaming. Sometimes, these little steps make all the difference! If you ever need further assistance or have any questions in the future, feel free to reach out. We're always here to help! Safe travels and happy exploring's! ✈️

Rated 5 out of 5 stars

Great tool super easy to use

It was my first time using eSim and it was the best and easier experience i could ask for. Not only recommended but i'll used next time i need it.

July 14, 2025
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Reply from get eSIM travel

We're happy to hear that your first experience with get eSIM was easy and positive! We appreciate your recommendation and are glad you'll consider us for your future needs. Thanks for your feedback. Safe travels and happy exploring's! ✈️

Rated 1 out of 5 stars

Didi t work i loose my money

Your Service Didnt work

July 7, 2025
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Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

As a first time esim user i found that…

As a first time esim user i found that getsim esim services are very fast and very reliable to use. Thank you

July 9, 2025
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Reply from get eSIM travel

Thank you so much for your kind words! 😊 We're thrilled to hear that your first eSIM experience with us was fast and reliable. It's great to know we could make it smooth for you. Safe travels and happy exploring! ✈️

Rated 3 out of 5 stars

It's not working and I get no help

It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$.
They have refunded me the costs - but first after trustpilot-review.

July 8, 2025
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Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

perfect and exelent!

perfect and exelent!

July 16, 2025
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Reply from get eSIM travel

Thank you so much! 😊 We're thrilled to hear everything was perfect and excellent. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Convenient!

July 15, 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you! 😊 We're glad you found it convenient. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your feedback! 😊 We're really happy to hear everything was great. Safe travels and happy exploring! ✈️

Rated 1 out of 5 stars

I could not use my Esim.

I could not use my Esim.
Tried to comunícate with customer Services and it was impossible.
I asked for a refund many times without any success.

July 10, 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

All is good. Thanks

Everything is fine, but for some reason I can’t pay with Apple Pay. I have to enter my card details manually.

July 7, 2025
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Reply from get eSIM travel

Thank you for your feedback! 😊 We're glad to hear everything else is working well. We're sorry about the inconvenience with Apple Pay, we're looking into it to improve the experience. Thanks for pointing it out, and we hope to have it running smoothly for you soon! Safe travels and happy exploring! ✈️

Rated 2 out of 5 stars

Connection took a while

I had trouble to get connected to Internet after installing the eSIM. I tried every option they described and didn't work. After a day of activation, it worked and never failed. I'm satisfied but when it was critically needed, it didn't worked.

July 5, 2025
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Reply from get eSIM travel

We appreciate you sharing your experience. We're sorry you had initial connectivity issues with the eSIM. We know it's frustrating when it doesn't work as expected, especially when you need it most. We'll investigate to improve the activation process. Thanks for your feedback. 👍

Rated 5 out of 5 stars

amazing

Amazing, super practical.

July 7, 2025
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Reply from get eSIM travel

Thank you for your great feedback! 😊 We're so glad you found it amazing and super practical. Safe travels and happy exploring! 🌍

Rated 5 out of 5 stars

Coverage and speed was perfect

Coverage and speed was perfect

June 28, 2025
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Reply from get eSIM travel

Thank you so much for your feedback! We're thrilled to hear that the coverage and speed were perfect. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Efficiënt

You have a goed cover in this country

June 27, 2025
get eSIM travel logo

Reply from get eSIM travel

We appreciate you taking the time to share your thoughts. We're happy to hear that you're pleased with our coverage in this country. Safe travels and happy exploring's! ✈️

Rated 4 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

We're happy you had a good experience and appreciate your positive feedback regarding the connection. Thank you for your feedback! Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Fast and reliable

June 23, 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your great feedback! 😊 We're glad to hear the service was fast and reliable. If you need anything in the future, we're always here to help! Safe travels and happy exploring! ✈️

Rated 3 out of 5 stars

It went well in big cities like são…

It went well in big cities like são paulo but everytime i had to leave to small vilages the eSim didn't work...

June 18, 2025
get eSIM travel logo

Reply from get eSIM travel

We appreciate for your feedback! We're glad to hear it worked well in big cities like São Paulo. We're sorry, however, that you experienced issues in smaller villages. Coverage can sometimes vary depending on local network infrastructure. We appreciate you sharing your experience, and we’re always working to improve! 👍

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