get eSIM travel Reviews 1,855

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers had a great experience with this company. Many customers found the eSim easy to purchase, install, and activate, often describing the process as seamless and intuitive. Reviewers frequently highlighted the good connection and fast speeds, with the product working perfectly in various countries and providing uninterrupted internet data. The service is often praised for its reliability and competitive pricing, especially when using promo codes, making it a valuable option for travelers. However, some people were dissatisfied with the product and service, reporting instances where the eSim stopped working or never activated, leading to a lack of connection. There were also mentions of inconsistent signal stability, poor coverage in certain regions, and difficulties with installation on specific operating systems.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting ease of use and installation, with some... See more

Service

Clients share ambiguous opinions on service, with many expressing satisfaction with overall performance, fast... See more

Price

Consumers find price to be ambiguous, with many reviewers praising the competitive and affordable prices,... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction, praising its ease of... See more

Website

Customers consistently note ambiguous experiences with website, with some finding it very easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pretty sattisfied I still would like to have the opportunity to choose how many data i would like to have instead that the data-amount is fixed to how many days you need.

Company replied

Rated 4 out of 5 stars

Good eSim, the connection was fast and it has a really good price. Butnthrn out of a sudden, the eSim stopped working. But the support was awesome and we quickly solved the issue. I would definitely c... See more

Company replied

Rated 3 out of 5 stars

Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines. We were in Sri Lanka and often lost network (mobile data) due to what I believe wa... See more

Company replied

Rated 3 out of 5 stars

It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$. They have refunded me the costs - but first after trustpilot-rev... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Excellent

Excellent
Easy to use

June 22, 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your kind words! 😊 We're happy to hear you found the service excellent and easy to use. We're here anytime you need us! Safe travels and happy exploring! ✈️

Rated 1 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

We’re sorry we didn’t meet your expectations. We understand your concerns about the price increase. This adjustment was made with the aim of improving the conditions we offer, both in the quality of our service and the overall customer experience. We appreciate your feedback and will continue working to earn your trust.

Rated 5 out of 5 stars

Legit and fast service

Legit and fast service. Good data in esim in canada and mexico..thaks

June 17, 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that you had a positive experience with our fast service and data in Canada and Mexico. We appreciate you taking the time to share your feedback! Happy travels and safe exploring! ✈️

Rated 2 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

We're truly sorry to hear about your experience. That’s definitely not the service we aim to provide. We'd really like to understand what happened and work on a solution for you. Thank you for your feedback, it helps us improve! 😊

Rated 5 out of 5 stars

Great

Great, affordable 👌

June 23, 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your feedback! 😊 We're glad to hear you found the service great and affordable. If you ever need us again, we’ll be here! Safe travels and happy exploring! 👌🌍

Rated 3 out of 5 stars

Bad internet

Not good quality in france,very slow.
Don't buy!

June 23, 2025
get eSIM travel logo

Reply from get eSIM travel

We appreciate your feedback and regret that the quality and speed in France did not meet your expectations. We'll investigate this. 👍

Rated 5 out of 5 stars

I used Get Esim in Brazil throughout…

I used Get Esim in Brazil throughout experience was amazing and it was fast and very convincing to install.

Thank you making my trip amazing !!

June 19, 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that your experience using get eSIM in Brazil was amazing! It's great to know the installation process was fast and convincing. Thank you for your positive feedback, we appreciate it. Safe travels and happy adventures! ✈️

Rated 5 out of 5 stars

Loyal prices

Loyal prices, good communication, chat bot was very helpful in settings

May 2, 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that you found our prices loyal and our chatbot helpful for settings. We appreciate your positive feedback and are glad you enjoyed your experience with our communication. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

It worked perfectly from the moment i…

It worked perfectly from the moment i installed it onwards!!

June 17, 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that the installation was seamless and that you are having a great experience with our product. We appreciate for your positive feedback! 😁

Rated 5 out of 5 stars

All is good

Some country network issues .

June 9, 2025
get eSIM travel logo

Reply from get eSIM travel

We appreciate your feedback and regret you had network issues. We'll investigate connectivity problems to improve our service. 👍

Rated 2 out of 5 stars

The terrifs increased twice as it was…

The terrifs increased twice as it was before no good

June 5, 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback. We are constantly evolving to improve our services and offer even more services to our customers. Changes in tariffs are part of this growth process, and we remain committed to providing the best possible experience. 😊

Rated 1 out of 5 stars

My eSIM is not working

My eSIM is not working, I want to get a refund, and the website is not helpful

June 5, 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 3 out of 5 stars

The signal was not so stable and…

The signal was not so stable and doesn't cover the whole region of Buenos Aires e Pilar.

June 9, 2025
get eSIM travel logo

Reply from get eSIM travel

We appreciate you taking the time to share your experience. We're sorry the signal wasn't stable and didn't cover the region as expected. We'll investigate this issue 👍

Rated 5 out of 5 stars

It was easy to install and got the esim…

It was easy to install and got the esim still at the airport

May 31, 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that the installation was easy and you were able to get the eSIM at the airport. Thank you for your positive feedback! Happy travels! 😊

Rated 5 out of 5 stars

Good support

Good support

June 6, 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! 😊 We're glad to hear you were happy with our support. We're always here if you need anything! ✈️📶✨

Rated 5 out of 5 stars

Flawless

I purchased four eSIMs for use in Switzerland, and they all worked great right from the start. I've used get eSIM travel before, and the app has become quite useful for managing data consumption.

May 22, 2025
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

It's great to hear that the eSIMs worked for your trip to Switzerland 😉 Thank you for your positive feedback and for using our services again.

Rated 1 out of 5 stars

I paid for eSIM € 34,99 but not working

I paid for eSIM € 35,- but after 20 emails and 10 chats it still does not work, maybe I used 2 email addresses and did not look in the spam mailbox of iCloud..

May 29, 2025
get eSIM travel logo

Reply from get eSIM travel

We're sorry to hear about your experience. Please know that we're always here to help — feel free to reach out to us anytime at contact.clientsupport@getesimtravel.com.

Rated 4 out of 5 stars

Good eSim

Good eSim, the connection was fast and it has a really good price. Butnthrn out of a sudden, the eSim stopped working. But the support was awesome and we quickly solved the issue. I would definitely choose get esim travel again.

May 29, 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that you found our eSIM connection fast and affordable. We appreciate your feedback regarding the sudden interruption and are so glad our support team resolved the issue quickly. Make us your carrier of choice in the future 👍

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