GetGo Home Loans  Reviews 7,028

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 714 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and caring approach, especially for first-time users. Reviewers highlight the efficiency and ease of their overall experience, noting that the process was made simple and manageable. Customer service is frequently highlighted as exceptional, with agents going above and beyond, providing constant updates, and being readily available to answer questions with patience and respect. People are particularly impressed with the quick response times and clear communication. Conversely, a small portion of people felt dissatisfied with the service, mentioning issues with repeated document requests and ultimately being unable to receive assistance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and exceptional support... See more

Customer service

Customers had positive experiences with customer service, highlighting exceptional support and dedication.... See more

User experience

Clients share positive opinions on user experience, with many describing it as smooth, manageable, and... See more

Response time

Consumers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I changed Elza's name to Fairy Godmother because she really came through for us. We were referred to her and do not regret it for one moment. Not only was she super friendly at all times, but her comm... See more

Rated 5 out of 5 stars

Tried buying house, didn't know how to go about it. Spoke to agent and was referred. What an experience. Chantelle not only worked or dealt with us in a business manner, we were at ease and the way sh... See more

Rated 5 out of 5 stars

5 star experience with Belinda R🙌🙌👌👌👌 From day 1 till the end she was assisting me until the final congratulations. Thank you for holding my hand as this was new journey for me,Your advices an... See more

Rated 5 out of 5 stars

Jody-Ann Dearham was absolutely fantastic! She was super efficient, super quick with communication and just an overall great person to work with. And we literally had our offers less than two days lat... See more


Company details

  1. Mortgage Broker

Written by the company

At GetGo Home Loans we love what we do. We help people own homes. Our home loans specialists simplify the home finance process, engage with all the banks, including your own, and keep you informed every step of the way. All at no cost. Having multiple banks quoting for your business will ensure we get you the best home loan that works for you. Visit our website www.getgohomeloans.com to get in touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Everdine provided exceptional service…

Everdine provided exceptional service during our home buying process by prioritizing our interests and focusing on our specific needs. Her thorough explanations helped us navigate financial decisions with confidence. She shared valuable insights from her past experiences to guide us through the application. Every recommendation she made came with a clear reason. We felt informed and supported because of her dedication. Everdine managed our bond application with professionalism and care. She explained financial requirements in detail and ensured we understood the process. She provided context for every requirement and her expertise made the experience efficient and clear. We appreciate her commitment to finding the best solution for our family. She kept us updated throughout the negotiations with the banks. Her transparency helped us make the right choice for our future. Anyone looking for a dedicated bond originator should work with her.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Everdine was very helpful and quick to…

Everdine was very helpful and quick to respond with all information needed to make the right decisions... e-mails were responded to promptly and Getgo homes managed to get me the best favourable interest rate.... I would recommend them to anyone looking for the best service possible

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

I took out a home loan with a certain…

I took out a home loan with a certain bank last year with an insane interest rate, I decided to refinance and got in contact with Yolanda to assist with shopping around for a better interest rate again. Not only did she get me a better rate she got an awesome rate, also very proactive and professional, very patient and guided me through out the whole process and most importantly for me was the good communication she has. I was updated with every step and stage, my appreciated.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

My bond originator a godsend Tanya Schulein


Tanya Schulein was very helpful because being a first home buyer I was really stupid but she answered every question and concern extremely fast even on a weekend. She was always helpful and always putting my mind at ease. I am very thankful that she assisted me.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Tried buying house

Tried buying house, didn't know how to go about it. Spoke to agent and was referred. What an experience. Chantelle not only worked or dealt with us in a business manner, we were at ease and the way she treated us. Real to her job but mostly, she feels for people. She keeps you updated 24/7 and never disappoint. Have never encountered such a passionate person. I truly believe she do make dreams come true. Would highly recommend her to anyone.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Karen

Amazing service from Karen. The whole process was smooth, quick, and stress freee. She kept us updated every step of the way and worked hard to get us a great rate. Highly appreciated.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellence from start to finish

We were assisted by Yolande Hanekom. Nothing but praise for Yolande. Excellent service, always willing and available to assist. In the end it comes down to the result and she delivered far beyond our expectations. Thank you Yolande.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Highly professional

Highly professional, really went out and got us a good deal, guys, if you want to buy a house Chantal will most definitely without a doubt deliver.Thank you Chantal, we hope you don't mind, but we gonna tell everyone, we know, what you've done for us. 5 🌟 🌟 🌟 🌟 🌟

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Elske is phenomenal

Elske is great person and her service is exceptional. The way she interacts with people and her willingness to assist is phenomenal.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Best service ever

The service received from Yolanda was absolutely impeccable. Within a week she'd contacted me, submitted all documents, obtained quotes from all major banks and finalized. Pure perfection, what a pleasure.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Yolanda is SUCH A WONDERFUL bond…

Yolanda is SUCH A WONDERFUL bond originator to work with. She is SUPER, SUPER smart and honest and knows the loan application business and process like the back of her hand. She has a world of patience and will explain things to you again and again until you understand how it works. She is extremely attentive and will always return your calls, or answer right away incase you need help or awnsers. We can highly HUGELY!! reccommend Yolanda. She get STUFF DONE!!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Process made easy!

I was dreading the process and almost gave it up,but Yolanda did a great job, she made the whole process so easy and absolutely professional.
Would recommend GetGo and Yolanda 100%.
Thank you for all your help

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Stress-Free Process

I had an excellent experience with GetGo Home Loans From start to finish, the process was smooth, professional, and well-communicated. The team and Yolanda was incredibly helpful, patient, and always willing to explain every step clearly, which made the entire experience stress-free.

What really stood out was their efficiency and genuine commitment to helping me find the best solution for my needs. They handled everything with integrity and professionalism, and I always felt supported and informed.

Thank you for the outstanding service—I would highly recommend this company to anyone looking for reliable, honest, and efficient loan assistance.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Belinda Rogers provided exceptional…

Belinda Rogers provided exceptional service. She is dedicated to her work and remained reachable even after working hours. Belinda provided feedback throughout the entire process to ensure that I was kept abreast of all the developments

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Going above and beyond would be an understatement

Going above and beyond would be a understatement when describing the manner that GetGo Home Loans do business. Working with Elza was an absolute pleasure. She really has a personal touch when dealing with the bond process which put us at ease knowing she is in control ... getting the best rates and giving the best advice.

Thank you Elza

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Flawless Brilliance (For the Second Time)

There is no equal!

This is the second time Meagan assisted me (well first time me, second time my fiancé and myself), and the story remains the same... where speed meets accuracy and now meets consistency... this is quality service of the highest caliber ladies and gentlemen!

Meagan assisted us every step of the way, and believe me when I tell you she's locked in, precise and meticulous... every little details gets taken care of.

Thank you Meagan once again for your outstanding service! You make this whole process a breeze. We'll be in touch when the next property comes around.

P.s. - Feel free to have a look at my review of Meagan and her service from May/June 2023.

Kind Regards,
Hanro de Wet & Jarene James

February 5, 2026
Unprompted review

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